Download - NGO Project Report-Souradeep Dasgupta PGDM-931

7/28/2019 NGO Project Report-Souradeep Dasgupta PGDM-931

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ITM BUSINESS SCHOOL

PGDM 2012-14

(PHILIP KOTLER, MARKETING-3 -2012-14)

SPOKEN ENGLISH PROGRAM

NAME: SOURADEEP DASGUPTA

ROLL NO: PGDM-931

FACULTY GUIDE- PROF. ROOPAM GOSAIN

KOTAK EDUCATION FOUNDATION


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SUMMARY

Kotak Education Foundation (KEF), is an organization working in the various

fields like Spoken English Program (SEP),Health and Hygiene, ParentIntervention Program (PIP), Scholarship and Mentoring, School Teacher

Enhancement Program (STEP), Principals Enhancement Program and KotakUnnati.I worked on Spoken English Program (SEP) where focus was ondeveloping Spoken English ability for vernacular medium students with Kotak

Education Foundation under the guidance of my Faculty Guide Mrs. RoopamGosain and NGO Guide Mrs Yasmin Sha and Mrs Leena More for a periodof three month from 3

rdOctober 2012 to 20

thDecember 2012.

The objective of the Spoken English Program (SEP) is to improve the

communication skills of the students studying in vernacular schools. The SEPprogram helps to make the students comfortable with reading and

communicating in English thereby, enhancing their personality and improvingtheir confidence. My objective was to help the students in every way possible tomake them comfortable with English by using various kinds of teaching

methods like teaching aids, mind-maps, actions, games, skits, role-plays andvarious other activities. As per the program, I followed the TLM as prescribedto us by KEF. On Wednesdays we took their reading lessons and on Thursdays

we took their group activity- skit, where the students enacted the entire lessonby playing various characters, making use of varied props prepared by us.

Besides teaching the other activities that I did were preparation of skits, songsand poems for the annual program of KEF which is RAYS. I prepared the

invitation cards and budget for the same. I also prepared patriotic songs andcharts for the coming Republic Day. There were Home Visits as well that were

done during the course of this project where we (my partner and I) made athorough study of their background and their financial health. The project

included DEL form i.e. Daily Evaluation form and Log Sheet which we have to

fill and send to our NGO guides, which was done so that we could improveourselves from our mistakes and our guides could keep track on our progress.

I thank Kotak Education Foundation and ITM Business School for providingme the opportunity to teach the students to speak in English which gave me a

feeling of self-satisfaction and self-contentment. I am indebted to both theinstitutions for making me a better individual today and also for helping me to

improve my managerial skills through this project


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ABBREVIATIONS

NGO:-Non- governmental organization

KEF:-Kotak Education foundation

SIP:-Students Intervention Program

TLM:-Teaching learning method

PAC:-Parent Action Committee.

SEP:-Spoken English Program

PIP:-Parent Intervention Program

STEP:-School Teacher Intervention Program


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TABLE OF CONTENTS

S.No. Section: Page Number

1 Title page 1

2 Summary 2

3 Abbreviations 3

4 Table of contents, list of tables and figures 4

5 Introduction 5 10

Background of NGO

Vision & mission statement,

Objective

Activities undertaken by the NGO

6 Student Project Activities 11 23

Description of the project theme & area

Project Objective

Major activities

Recommendations

7 Learnings accumulated 24

8 Overall Conclusions 25


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INTRODUCTION

Changing Lives through Education

Kotak Education Foundation has been founded on 1st

January 2007 and has

established purely as a private community service organization in the Non

Government sector with the broad social purpose of enhancing the educational

standards of different segments of the Society, with the broader objective of the

Community's comprehensive advancement. Foundation is working with 15

Partner schools within Mumbai and Panvel.

BACKGROUND OF NGO

Kotak Education Foundation (KEF) is an organization working for the

underprivileged children and youth in Mumbai and Raigad district. An initiativein the field of education by Shri Uday Kotak and Smt. Pallavi Kotak, it started

officially on January 1, 2007. Since it partnered medium schools serving low-

income, vulnerable families in the slums of urban Mumbai and rural villages in

Raigad District

Kotak Mahindra Bank, along with the employees of the group, supports CSR

initiatives of various NGOs through several programmes.. We have been

financially supporting the philanthropic activities of Kotak EducationFoundation (KEF) including the foundations flagship initiatives - Kotak Unnati

and Kotak Udaan.

Kotak Unnati is a vocational training programme under which KEF trains

youths who have dropped out from schools and colleges, and belong to BelowPoverty Line (BPL) families. The training programme is for a 3-month period,and thereafter, the aspirants are placed in good organisations.

Kotak Udaan is a special scholarship offered by KEF for marginalized children.

The scholarship is given to children from the under privileged section of thesociety and who face hardship to pursue their education. The scholarship is to

help and mentor these children to become tomorrows achievers. The childrenare mentored over a 3-year period.


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VISION AND MISSION

To have a sustainable process to support children/youth from underprivileged families with

different interventions so as to empower them support them to rise above the poverty line and

lead a life with dignity.


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OBJECTIVES

KEF addresses the issue of education by partnering the various schools ofMumbai and Raigad. These schools cater to students who are fromunderprivileged background. KEF imparts spoken English programs to these

students stressing on communicative English. To enhance and support thissyllabus, volunteers contribute in building confidence of the students byconducting various activities once a week. KEF also works with parents of the

children as parents are important stake holders of children life. Regular sessionson health, nutrition, importance of education, etc. are imported.

AIMS:

KEF (Kotak Education Foundation's) basic aim is to have a sustainable

process to support children/youth, parents and teachers from

underprivileged families and schools with different interventions so as toempower them and support them to rise above poverty line and to lead a

life with dignity

Aims to improve skill set of the teachers of the partner schools through

exposure and training


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ACTIVITIES UNDERTAKEN BY THE NGO

1. Student Intervention Program (SIP)

The Student Intervention Program (SIP) focuses on teaching students attending

schools in low-income, disadvantage areas, Basic Interpersonal CommunicationSkills (BICS) in English. Most schools focus on the academic subjects andscores in the centralized exams. They rarely focus on the skills such as

communication, language, inter personal and work skills. SIP is an after School

Program that teaches and enables student to learn. Basic InterpersonalCommunication Skills (BICS) in English that will help college readiness,Employability, relationship, family and community. As we know in todaysworld learning English is really important and if those children want to come

out of the vicious circle they need to Educate themselves first. Kotak group hastaken a real wise step to help India grow, by educating the youth. And the step

taken by ITM, Navi Mumbai is really good, as involving aspiring managers tothis initiative will really help them to add to the skill sets to be possessed by amanager

Students presenting skit at Abhinava School.


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2. Parent Intervention Program (PIP)

The Parent Intervention Program aims to create awareness about the importanceof education and increase parental support in children overall education.

Academic Performance, Health and Hygienic. It also seeks to increase parentsparticipation in the BICS program, and reduce the dropout rate. A parent Action

Committee (PAC) created in each school monitors and participates in all KEFactivities. The Adharshila Abyasika program creates learning and reading space

on the school premises for the students of the 8th and 9th who have no space athome to study. A teacher / PAC member is appointed to supervise the students.Various health programs such as Eye checkups, Malnutrition Prevention are

conducted in our partner schools. More than 20,000 children have received eyechecks.

3. School Teacher Intervention Program (STEP)

This program aims to improve skill set of the teachers of the partner schoolsthrough exposure and training (pre-primary to secondary teachers). Spoken

English, InformationTechnology, Personality Development, Pedagogy in English, Maths and

Science are some areas where training is provided for teachers of partnerschools.

STEP classes at Deonar


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4. Kotak Unnati (Vocational Training)

Employability and Vocational training is provided to school/college dropouts inthe agegroup of 18-25 years who are from underprivileged family with monthly

income of less than Rs. 4000. In additional to employability training, placementcell find them jobs in the mainstream economy, organization sector and well-

known companies and corporations at remunerations above poverty line. it inoperational in 9 centers in Mumbai and Raigad Districts. This program domain

knowledge in following fields ITES (InformationTechnology Enabled Services), Hospitality, Customer Relations and Sales.Other skills such as Life-skills, spoken English and IT are also taught to the

students. Out of 2099 students trained 1506 are placed. Some of their partnercompanies are Shoppers Stop, McDonalds, Pantaloons, Tata Trent, Taj and

Spanco. In addition to employment some companies also provide for guestlectures, filed visits, on-job-training and training.

Rotarion Sriram Athri's Motivational Speech for Unati Center's Aspirant at Vashi.


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STUDENT PROJECT ACTIVITIES

Project Theme and Area:

My NGO project was at Ideal Boys School, Trombay from 3rd

October to 20th

October. The KEF programme I was part of was SIP (Spoken EnglishProgramme).Under this programme I had to enhance the communication skills

and reading skills of the students I was assigned. I followed the TLM which isthe technique followed by KEF for the betterment of the students. The days that

were assigned to us for the NGO project was Wednesdays and Thursdays. OnnWednesdays I used to teach the students of Class VII and VIII English Lessonsfrom the Blue Book and Thursdays were for skits and role plays where I

helped thee students to perform the skit based on the lesson I had taughtprevious day.

I was partnered with other ITM students (namely Anusua Roychowdhury andSahil Bhatia) and we had to visit students homes and collect data about their

background and financial status. I also worked in teams for Rays which is theannual function of KEF and prepared charts for Republic Day 2013.

The School is located in cheetah camp, Trombay. The nearest railway station to

school is Mankhurd railway station. From the railway station one has to reachschool by auto-rikshaw. It takes around 10-15 minutes to reach school by auto-

rikshaw from Mankhurd railway station. The nearest Bus Stop is just outside the

school.

Ideal Boys School


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PROJECT OBJECTIVES

To improve English speaking and understanding skills of the students.

To make student more participative through skits/role plays.

To work closely and create strong communication with the students sothat they can easily tell the problem they are facing in understandingEnglish.

Home visits in the home of weak and strong students to analyze theirhome conditions how it affects their studies.

Home visit of scholarship students to find out how are they working outfor their future, whether they actually deserve it or not.

To improve their limited knowledge of English language, in spite of

learning English as a subject.

To help the student to speak in a better manner, the following:

Meet/Greet/Depart

Ask information

Provide information Ask for assistance

Provide assistance

Express feelings


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MAJOR ACTIVITIES

1. Teaching English:

I was assigned 3-4 students each from 7C,8F,8G and 8H classes to teach

English by following thee Teaching Learning Method(TLM).This is a techniquefor better and quicker understanding of the language.

TLM:-

Step 1 - TEACHER READS AND STUDENT TRACK

Step 2 - CHORUS

Step 3 - SILENT READING

Step 4 - PAIR AND SHARE

Step 5 - INDIVIDUAL READING

Step 6- RANDOM READDING

Step 7 - DIFFICULT WORDS MADE UNDERSTAND

In the second half (from1:30PM to 5:45PM) I used to teach the students with the helpof actions and teaching aids made by me in the earlier half of the day. Due to thetime constrain I couldnt give everyone the amount of attention they required so Igave homework to the weak students so that they are at par with the others.

I am teaching the students of class 7C


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2. Preparation of Teaching Aids:

Our nine hours in the school was divided in two parts. In the first halfwhich was pre-lunch session (from 9:00AM to 1:00PM) I used to prepare

teaching aid. Teaching Aids consisted of charts, flash cards, chits,

pictorial representations templates and many more for betterunderstanding of the difficult words. On a daily basis we had to make

charts and templates for the students, which were used to teach thestudents basic English sentences and the pictures helped them in detecting

and relate the objects to real life.

Teaching Aids prepared by me


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Teaching Aids prepared by me.


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3.Skit Preparation

In skit preparation I gave students two-three dialogues based on the lesson Itaught on previous day and asked them to learn. Once they learnt the dialogue I

helped them in enacting. I also made masks for them and also used some of the

teaching aid material for skit. Students performed well and they also enjoyedthis activity. The object of this activity was to make them understand what

they were learning, so that they can relate it to practical world.

A Snap During Skit Presentation

4.Movie Session

On the very first day a movie named Raju and Tinku was shown to students andafter watching movie they were asked questions related to characters in the

movie. The objective of this session was to check their understanding level.


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5. Home Visit of our Students:

I with my NGO partner(Anusua Roy Chowdhury) visited students home tocheck the family condition of the students and collect some data so that we can

understand how the household behavior effects the studies of the students. We

had deliberately gone to homes of students weak in studies as well as the onesstronger in studies so that we can easily compare the learning methods they use

at home.

A snap of me, Anusua and a student(Saira) at her home.


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Another Home Visit Sanp

We interacted with their parents.

Some of the questions asked were: -a. Family details (Father/Mother/Siblings)b. Monthly average Income

c. Monthly house hold expensesd. Source/s of Income

e. Father/Mother Occupationf. Student details

i. How many hours he/she devotes to study?ii. Who helps him/her in study?iii. What is Students hobby/hobbies/interest?

iv. Students attitude/behaviorWe also checked parents attitude towards educating their children. We

observed the house condition (ceiling pakka or kacha); is there any refrigerator,TV, washing machine, and many such criiterias.


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Saira with her Family

6. Scholarship Visit:-

I and my partner Sahil Bhatia went to homes of students who had aappliedd for

scholarship and had excelled in studies and were in the the rat race foor

scholarship. We went to examine if they actually needed this boon and if thestudent really deserved it or not by checking on their financial status andstudents examination results respectively.

7. Testing in Other KEF School:-

I and Anupam Bohra were partnered and were sent to Shree Sai Vidyalay were

we took Mid-Term Tests to see how much the students have learnt from thatterm and to keep a track on their progress. A testing Aid was supplied to us andwe designed it ourselves and took the test and found out averagely the students

of that school had the intellect to understand questions and answer thencorrectly.


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8. Work at KEF Office:-

I and some more students were given the job of data entry in KEFOffice,Deonar. Answer Scripts of the Mid Term Examination were provided too

us and we updated the results in software so that the result will be easily

accessible in near future hence it gives efficiency in work as all information ofthe students will be just a click away.

Me and my friend in front of Kotak Office

9.Work From Home:-

During the Diwali Vacation we had to do certain work from our homes andsubmit them online to our teachers. We prepared some charts and patrioticsongs and poems for Republic Day 20113.


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Snapshots of Work Done

from Home.


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10. Work for RAYS:-We all ITM students in the Ideal School were asked to plan RAYS programme.RAYS Program is one hour annual day function. It is held in Ideal School every year.The annual day function is on 20thJanuary 2013. We planned the program in group.We decided the theme Health & Hygiene for this day.

We plan/make following things: - Budget

What all activities will be there Skit Poem Jingles

Charts

RESULTS

After teaching students for about two months following improvement/changes

were seen in students: -

1. Reading Speed: - Earlier students used to read very slowly with pause andbreaks but after the sessions change was seen in them. There reading

speed increased and know they were speaking with very little pause.TLM was very helpful in increasing their speed as they have to speak

again and again.

2. Fluency: - They became more fluent. There were some students who wereable to read but their fluency was week. They used to read the full

sentence correctly but they took lot of time. They used to read one by oneword. TLM helped in making them fluent.

3. Pronunciation: - By reading again and again, know they are able topronounce words correctly

4. Build Confidence: - I saw a tremendous change in the students. The firstday when I interacted with them in English, very few of them responded

to my questions correctly. Most of them didnt understand what I wasasking. They were nervous because they did not understand the language.

But after these sessions they are able to understand and speak English.They do respond to my questions correctly. Improved communicationskills raised their confidence level. Know students answer confidently

5. Overall Development: - The program was aimed not just to spokenEnglish but also to the overall development of the student. The sessions

which I took, skits which student performed, movie session,


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question/answer round during teaching hours and interaction withstudents has really helped students in enhancing their personality.

RECOMMENDATIONS

Learning English will become easy and interesting for the studentsthrough the factor FUN and various activities.

It should be action based teaching as teaching them lessons throughactions make it easier for them to understand the actual meaning of wordor sentence.

There should be some sessions were students have to speak in English infront of class which will improve their speaking skills and also their fear

of public speaking will move away.

Regular role play and skit should be conducted as the students there loveto do the acts, and they willingly prepare for it. The most important thing to teach them is all about cleanliness and

hygiene as their school and the place where they live is not clean, they

need to learn how to keep surrounding clean.

The number of teaching staff should be increased so that Kotak can giveindividual attention to students.

Grammar classes should also be arranged as there is no basic knowledgeabout English and the students should understand rather than mug up the

lesson.

Students should be allowed to take text books home I they want only thenthere will be more improvement if they have study material at home aswell.


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LEARNINGS ACCUMULATED

Planning & Organizing: - I enhanced my planning and organizing skills. Iwith my colleagues planned Rays Program. We planned the activities and

how the program will be conducted. Time Management: - I learned how to divide time for various activities.

How to prioritize things based on its importance. Patience: - There was certain time when it was very difficult for me to be

patient especially when after continuous lectures and hours spending onstudents to teach and they still committed the same mistake. But I

managed and always be patient with the students and repeat the lecture asmany times it was required.

I got to know difference between the learning and level of understandingof the students.

Leading: To work in a group leadership is the most important factor. I realized the importance of quality education in our life.

I find out the reasons why rural area students who have potential in themare not able to fulfill their dreams. Its because of financial problems, lack

of family support, Cultural norms, etc. I always thought that NGO will be a place where people will be laidback

but then I understood that its even more tougher than the corporate world. To fit everything in a stipulated budget is difficult and I learned hot to

manage it.

More than sympathy those students needed our love.


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CONCLUSION

Overall during this one month project with Kotak Education Foundation,

found that high differences in the learning & comprehending level ofstudents in rural India. Need to identify the problems in schools in rural

India and need to address them at earliest. There is a need to providegood infrastructure facility to students a rural India and it is dutyand obligation for our society.

The most important problem obstructing the growth & expanding thelevel of knowledge of students from rural India is the shortage of good &

talented teachers. More self-help groups & charity groups, clubs shouldbe brought in to provide help to schools in rural India in terms of

infrastructure & training of teachers.

The main aim for the programme is to provide the Basic Englishknowledge with the SEP. to enhance them with their English speaking

skills. Main focus was the reading and speaking English. We use to

prepare the portfolio of all the students under each of us as to analyze

their overall performance. During our teaching project we learned how to coordinate with others, to

have patience when some is not understanding or not getting and most

important to be planed for every event. Conventional methods of teaching have been replaced by Easy

Learning Processes.