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What we doHow we do it
Our guarantees
Standards we observe
Wrap up & questions
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ASSET RECOVERYSECURE DATA DESTRUCTION
PARTS HARVESTING
REMARKETING
E-WASTE RECYCLING
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Rochester, New HampshireServes North-East U.S. Geo
Morrisville, North CarolinaServes South-East U.S. Geo
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What we do
How we do itOur guarantees
Standards we observe
Wrap up & questions
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IN
AUDIT
TEST
OUT
• on-site data destruction – data sanitization, degauss and/or shred
• ship to our facility
• capture basic asset info (s/n, etc)• sort per triage guidelines• generate receipt report
• in-depth system analysis• value determination• generate report and certificate of disposal
• refurbish units• parts harvesting• remarketing/resale• recycle (downstream)
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• Automates Hard Drive sanitation (multi-pass overwrite)
• Interrogates BIOS data with triage guidelines, to automate disposition
• Logs and tracks all transactions for QC• Designed by Newport Computers• Independently verified for code
integrity and output compliance• Compliance: DoD 5220.22-M,
NIST 800-88
• Workflow-driven inventory management system
• Maximizes quality control by tracking individual pieces
• Expedites processing critical jobs• Integrates with customers’ systems
for accurate reporting• Increases production efficiency
through data integrity and user-friendly displays
• Designed by Newport Computers
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The Newport process maximizes:Security
Rigorous hiring process & security systems (to NAID standard)Extensive quality control
ValueRefurbishing and parts harvestingIn-depth testing
EfficiencyStrict Service Level Agreements (SLAs)Fast turnaround time
The Newport process minimizes:Environmental impact
Zero landfill impacte-Stewards® certified
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What we do
How we do it
Our guaranteesStandards we observe
Wrap up & questions
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Our service level agreement (SLA) guarantees:Value returned
Predetermined pricingRevenue share/consignment modelHybrid model
Fast, reliable processingWe settle within 30 days of asset receiptMultiple layers of quality control and reconciliation
Total data securityData sanitization or degauss or shredHIPAA/NIST/DoD compliant
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Newport only employs accountable partnersIdentification of downstream partners
Strict downstream vetting process:• Downstream questionnaire / site visits and audits• Signed agreement (in conformance with client SLA)
Verifiable documentation of materials dispositionFirst tier and all subsequent partnersEnd-to-end reconciliation
Quarterly reconciliation of downstream activityMass / material balance (inflow-outflow)
Highest levels of insuranceEnvironmental insurance of $10MMErrors & Omissions insurance (including network & information security) of $5MM
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Newport keeps you in the loop:Customizable reportingStart-to-finish asset level tracking (by serial number)Itemized receipt and settlement reports:
Asset specificationsTesting resultsFeesValue returnedDisposition
Certificate of recycling / disposal
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What we do
How we do it
Our guarantees
Standards we observeWrap up & questions
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Stat
e of
NH
ISO
-O
HSA
S
Stat
e of
NHe-
Stew
ards
®
EPA
2010
2011 ISO 9001
ISO 14001
OHSAS 18001 GreenLeader
Aspiring Leader
Performance Track
Merit award
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What e-Stewards® certification means to us:No disposal shortcuts allowed
We ask our recyclers hard questions about their disposal processWe track material from the moment it leaves our dock
Complete downstream transparencyWe interview, visit & audit all of our downstream vendors on an on-going basisStart-to-finish reconciliation and visibility with material balance
We’re ahead of the gameFuture-proofing our business with stringent standardsNewport was one of only three North American firms to receive the first round of e-steward certifications in 2010
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Parts harvested by triage guidelinesWe maintain a large (50,000+) inventory of parts2,500+ unique, active SKUs90 days warranty
IBM/Lenovo3%
Dell65%
Others29%
Compaq/HP3%
Parts by ManufacturerWorkstations
1%Other
5%
Notebooks17%
Servers15%
Desktops62%
Parts by Platform
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Large, satisfied customer base500+ active customers in 2009 & 2010
52% returning customersHigh customer marks in our 2011 OpenRatings™ survey (average 83/100)
Low rate of return (<2%)Process improvement & testing ensure high quality
Manufacturer spec diagnostic testingOn-going cycle count and purging
Asset RefurbishingLaptop/desktop refurbishingMicrosoft Registered Refurbisher
Desktops68%
Flat Panel Monitors
4%
Notebooks24%
Servers4%
Units Sold
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+1.603.926.4300
[email protected] Computer Services onNewportComp onNewport Computer Services, Inc. on
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