NEHA e‐Learning Education Site
www.nehacert.org
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
Contents
1. Which Programs Can I Access?....................................................................................................................................... 1
1.1. Programs with No Credentials Required ............................................................................................................... 1
1.1.1. “Free Viewing for All – Free CE Credits for NEHA Members” ....................................................................... 1
1.2. Programs Requiring Credentials to Log In ............................................................................................................. 1
1.2.1. “Free Viewing for All – Free CE Credits for NEHA Members” ....................................................................... 1
1.2.2. “Free Viewing for All – Free CE Credits for All” ............................................................................................. 2
1.2.2.1. Registration Process: .................................................................................................................................. 2
1.2.3. “Credential Review Programs – Programs for Purchase” ............................................................................ 3
2. Logging In ........................................................................................................................................................................ 3
2.1. Getting Your Credentials ........................................................................................................................................ 3
2.1.1. NEHA Members ..................................................................................................................................... 3
2.1.2. CDC and EPA Sponsored Workshops ...................................................................................................... 3
2.1.3. Purchased Courses ................................................................................................................................. 3
2.2. Logging In – Confirm you are Logged In ................................................................................................................. 4
2.3. Logging In ‐ Having Trouble .................................................................................................................................... 4
3. Conducting Coursework ................................................................................................................................................. 4
3.1. Instructions and Topics .......................................................................................................................................... 4
3.1.1. Coursework ........................................................................................................................................... 5
3.2. The Topics are not Showing on the Screen ........................................................................................................... 6
3.3. Enrollment Key Needed ......................................................................................................................................... 6
3.4. Downloading Resources ......................................................................................................................................... 7
3.5. Taking Quizzes ........................................................................................................................................................ 7
3.5.1. Save without Submitting: ............................................................................................................................... 7
3.5.2. Submit all and Finish ...................................................................................................................................... 8
3.5.3. Returning to the Course Home Page ............................................................................................................. 8
3.6. Course Evaluation: .................................................................................................................................................. 8
3.7. Course Certificate: .................................................................................................................................................. 9
4. Managing Your Account ................................................................................................................................................. 9
4.1. Grades ................................................................................................................................................................... 10
4.2. Profile .................................................................................................................................................................... 10
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
4.2.1. Edit Profile .................................................................................................................................................... 11
4.2.2. Change your Password ................................................................................................................................. 11
5. Getting Back to the Course Home Page ....................................................................................................................... 12
6. Contact Us ..................................................................................................................................................................... 13
6.1. Questions about the site: ..................................................................................................................................... 13
6.2. Questions about the CE Credits or Credentials: .................................................................................................. 13
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
Using the NEHA e‐Learning Education Site
1. Which Programs Can I Access?
There are many ways to use this site. There are many programs which can be viewed without credentials to log in (with
no CE Credits); many programs that provide CE credits for free (but do require credentials to log in); and many programs
requiring credentials to log in that provide CE Credits at no cost to NEHA Members or those that have purchased
individual programs . Please note, once you have obtained credentials to log in and maintain the same email address, if
you add on services (i.e. NEHA Membership or Credential Review Programs) your account will be updated to provide you
extended access to the programs you have added.
1.1. Programs with No Credentials Required
There are several hundred hours of programs available to be viewed by anyone at no cost. These are programs
given by respected speakers at the NEHA Annual Conferences starting in 2006 through the present. We find it
incredibly important that everyone have access to this valuable information at no charge, and at their convenience.
If you are not a NEHA Member and have not purchased individual courses, you can still view these programs for
free.
1.1.1. “Free Viewing for All – Free CE Credits for NEHA Members”
Look under the Categories Section on the front page of the
site, and locate “Free Viewing for All – Free CE Credits for
NEHA Members”
Click on any topic within that category
Click on the program title
Within the program, you may view the program ‐ click on the
video link
You may also download a “PDF” copy of the PowerPoint if
provided in the course
If you are not a NEHA Member and have not purchased the course ‐‐ you will not have access to the quiz, evaluation or certificate to receive CE Credits
1.2. Programs Requiring Credentials to Log In
1.2.1. “Free Viewing for All – Free CE Credits for NEHA Members”
The same programs listed in the section above, are available to
NEHA Members and those that have purchased individual
programs for viewing as well as for CE Credits. In this case, you
should have received a Username and Password for Log in (see
Section 2 below). To view the programs and obtain CE Credits,
once you are logged in:
Click on any topic within the category “Free Viewing for All –
Free CE Credits for NEHA Members”
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
Click on the program title
Within the program, you may view the program ‐ click on the video link
You may also download a “PDF” copy of the PowerPoint if provided in the course
To obtain CE Credits:
o Complete the Course Quiz (if there is one – not all courses have a quiz)
o Complete the Course Evaluation
o Download the Course Certificate
o Note – NEHA downloads course completions from this site on a regular basis. In order for your
course completion to be recorded, you need to download your certificate.
Please note, if you have a Username and Password from registering for the Free CDC and EPA Sponsored Courses, you have access to view these programs, but you will not have access to obtain CE Credits.
1.2.2. “Free Viewing for All – Free CE Credits for All”
These programs are sponsored by CDC and EPA. All of these
programs are free for viewing by all, and provide free CE credits for
all. CDC and EPA require that we obtain information viewers in
order to continue the funding to provide these programs. To view
these programs, you need credentials to log in.
To obtain your credentials, there is a free registration process –
Note, if you are a NEHA Member you automatically have access to
these programs and do not need to register – simply log in with the Username and Password you have been
provided.
1.2.2.1. Registration Process:
Click on the Category Title: “Free Viewing for All – Free CE Credits for All”
Click on the link – “Register Here”
Complete the Subscription Form
You will be sent an email with your Username and Password as well as a link back to the site
Once you log in to the site
Click on the category “Free Viewing for All – Free CE Credits for All”
Scroll down the page to see the list of programs – click on the program title
Please note, the Username and Password provided from this registration will allow you to obtain CE Credits for programs within this category only. You have access to view the programs from other categories, but will not have access to obtain CE Credits.
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
1.2.3. “Credential Review Programs – Programs for Purchase”
These programs are available only to those that have purchased the
specific programs included in this category. Once you purchase these
programs you will be provided with the credentials for logging in.
Once you have purchased the program, to gain access:
Log in with the credentials provided ‐ If you are a NEHA Member
or have previously obtained credentials, these should not change
and will provide you access to the course.
Scroll down to the “Credential Review Programs – Programs for Purchase” category
Click on the appropriate topic (i.e. Food Safety, Vacuum Truck Training, or REHS)
Click on the Program Title 2. Logging In
2.1. Getting Your Credentials
2.1.1. NEHA Members
If you are a NEHA Member, you should have received
your Username and Password in an email from NEHA
or with your transaction when you purchased your
membership on the e‐Learning site.
o Username and Password for this site are different from those you received for the NEHA.org site.
o Your username will be the email address you provided to NEHA with your Membership application.
o If you don’t know your Password, click on “Lost Password?” A new one will be emailed to you.
2.1.2. CDC and EPA Sponsored Workshops
If you registered for the CDC and EPA Sponsored Workshops – your Username and Password will be emailed
to the email address you provided in the Subscription form.
o Free registration for these programs is available
Click on the Category Title: “Free Viewing for All – Free CE Credits for All”
Click on the link – “Register Here”
Complete the Subscription Form
o If you are a NEHA Member, please note, you do not need to register for these programs as you are
already registered.
2.1.3. Purchased Courses
If you purchased a course, you should have received an email with your Username and Password included.
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
2.2. Logging In – Confirm you are Logged In
To confirm you are logged in check to
see your name at the top of the page
If you see a problem with the spelling
of your name, or your name is not
correct, please contact our office
before you complete your coursework
to insure that your certificate will have the correct name.
2.3. Logging In ‐ Having Trouble
If you have trouble with your log in, contact our office and we will be happy to assist you.
o 800‐513‐8332 or [email protected] – Mon – Fri 8AM‐5PM (Mtn Time)
3. Conducting Coursework
3.1. Instructions and Topics
The top portion of each course will have course instructions
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
Directly beneath the Instructions are Topics, which include the program video, downloadable “pdf” copy of
PowerPoint (if available), Quiz (for some programs), Course Evaluation, and Course Certificate
3.1.1. Coursework
Video – To watch the video, Click on the “View Video” link. o If you have trouble watching the video, it may be due to the browser you are using:
For best results, use Firefox or Internet Explorer ‐ avoid using Google Chrome For the CP‐FS Program, you need to use Internet Explorer
PowerPoint – If the PowerPoint has been made available by the speaker, it is downloadable in “pdf” format,
allowing you to view and/or download by clicking on the link. (See Downloading Resources ‐ Section 3.3)
Quiz – Not all programs include a quiz. If there is one within the course, it needs to be completed before
you can complete the Course Evaluation and download the certificate. The quizzes are not timed and may
be taken multiple times. 70% grade is passing. (See Quizzes – Section 3.4)
Evaluation – To complete, click on the link. All ratings for the programs are on the basis of 1 = poor and 5 =
excellent. (See Course Evaluation – Section 3.5)
Course Certificate – In order for the system to record the course completion and for you to receive credit,
you need to at least click on the Course Certificate link. It is also recommended that you download and save
a copy of your certificate. (Course Certificate – Section 3.6)
Topics
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
3.2. The Topics are not Showing on the Screen
Sometimes the topics within the course have been “collapsed” as shown below:
You will see just one topic with small squares in the right column stacked on each other
To open the topics up – click on the squares, and the Topics will expand. If you click on them again, they will
collapse back together.
3.3. Enrollment Key Needed
If you receive a message that an enrollment key is needed, this is because you do not have access to that portion of
the course or a course.
Reasons this may occur:
You have registered for the free CDC and EPA Sponsored Workshops and are now viewing programs outside of
that category. You do have access to view most other programs to watch the video, but not to obtain CE
Credits.
You are trying to access a program within the “Credential Review Programs – Programs for Purchase”
You may have two accounts within the system – one as a NEHA Member and one for the CDC and EPA
Sponsored Course. This can happen if you have registered under two different email addresses. Please contact
our office so we can check on your accounts for you.
If you believe you should have access to the course, please contact us so we can assist you. 800‐513‐8332 /
[email protected] ‐ We are available Mon – Fri 8AM‐5PM (Mtn Time)
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
3.4. Downloading Resources
To download resources, click on the appropriate link (“Download Course Manual” ‐‐ or similar language). A screen
will open with the resource.
You can view the resource from this box, expand the box to full
size, or you may print and/or download the manual to your
computer.
3.5. Taking Quizzes
Quizzes should be taken after viewing the video as indicated in the instructions – Please note, not all programs
include a quiz.
To take the quiz, click on the Quiz link
Quizzes are not timed, and may be taken multiple times. The site will keep track of your highest score.
Unless indicated otherwise, passing score is 70%
When you click on the Quiz link, you
will see a screen that will allow you in
to the quiz. If you have taken the quiz
previously, you will see a summary of
your attempts and the grades you
received.
Depending on if it is you first attempt
at the quiz or you are re‐attempting, you will either see a link to “attempt quiz” or “re‐attempt quiz” – click on
this link to take the quiz.
The quiz will open and you may begin answering the quiz questions.
To leave the quiz, you have two options:
3.5.1. Save without Submitting:
This option allows you to save your work
and leave the quiz, then come back to it
later. The quiz will not be graded.
After clicking on “Save without
submitting” you can leave the quiz.
When you return to the quiz, you can start where you left off.
To print or
download, click
on “File” then
select the option
you want
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
3.5.2. Submit all and Finish
This option will submit the quiz for grading.
Once you submit it, you are asked if you want
to close the attempt – click on “ok” to continue
You will then be shown the quiz with the
correct answers.
To leave the quiz, scroll to the bottom and click
on “Finish Review”
You will then return to the summary page of
your quiz attempts providing you with an
opportunity to re‐attempt the quiz if you like.
3.5.3. Returning to the Course Home Page
When you are finished, you can return to the course home page by
clicking on the link to the Course Number at the bottom of the page.
3.6. Course Evaluation:
To complete the course evaluation, click on the link within the
appropriate topic on the Course Main Page
The Course Evaluation needs to be completed before
downloading your Course Certificate
Once you have completed it, click on the “Submit
Questionnaire” button at the bottom of the page
Click on “Continue” when prompted.
You will see a summary of your Evaluation.
To return to the course home page, click on the link to the
Course Number at the bottom of the page.
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
3.7. Course Certificate:
Once you have completed all the coursework, the quizzes, and the course evaluation, you will be able to download
your Course Certificate.
Click on the link for the Certificate
Click on “Get Your Certificate”
Your certificate will be provided in “pdf” format. You will need to have an updated adobe acrobat reader for it
to open.
4. Managing Your Account
When you are in a course you have access to the “Administration”
box in the upper left corner – Under the CE Credits Explanation.
Note – you need to be within a course to access this box. There
are two options to help you manage your account:
Grades
This allows you to see your grades for each of the activities
within the course
Profile
This allows you to update your Profile
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
4.1. Grades
When you click on the Grades link, you will be taken to a page with some options
for reviewing grades.
Choose an Action
The Overview Report allows you to select the course which you want to review
Click on the Course number you want to review
The User Report provides you with your grades
for each of the quizzes in a particular course. You
will get to this screen by choosing it under
“Choose an Action” or by clicking on the Course
title within the Overview Report
4.2. Profile
Your profile is automatically filled in with your name, email address, and courses in which you are registered. You
can add more information to your profile and add a picture.
Within this page you have several options to choose from:
Activity Reports – This tab will take you
to a listing of your activities within the
course (very much like the “Grades”
options above).
Edit Profile – Allows you to edit some of
the fields within your profile – see below
Change Password – Allows you to
change your password for logging in –
see below
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
4.2.1. Edit Profile
You have the ability to edit several items
within your profile:
Email address
City/town
Country
Description ‐ this is an area that you
may want to describe your business
Upload a picture
If you need a change to your name, please
contact our office so we can assist you.
To save changes, be sure to click on “Update
Profile” at the bottom of the page.
4.2.2. Change your Password
To change your Password – from the page you
landed on when you selected “Profile” ‐ click
on the link at the bottom of the page –
“Change Password”
When changing your Password, you will need
the following:
At least 8 characters long
At least 1 lower case letter
At least 1 upper case letter
At least 1 symbol ( #, $, !)
To save the change, Click on “Save changes”
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
5. Getting Back to the Course Home Page
It can sometimes be confusing on how to get back to the Course Home Page. Here are a few tips:
The course number listed right after “NEHA e‐Learning Home” will get you back to the Course Home Page (the
page with the course instructions and topics)
At the bottom of the page there is a link to the Course Main Page – indicated with the Course Number.
When the “Jump to” drop down is visible, you can select another activity within the course
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NEHA e‐Learning
www.nehacert.org • 800‐513‐8332 (Mon‐Fri 9AM‐5PM – Mtn Time)
6. Contact Us
6.1. Questions about the site:
If you have questions about your course or anything concerning the site, we encourage you to contact us directly
either by phone or email. Our office hours are Monday through Friday 9AM – 5PM (Mountain Time).
Phone: 800‐513‐8332 Email: Tami Fredrich – [email protected] Denise Brown – [email protected]
6.2. Questions about the CE Credits or Credentials:
If you have questions about your CE Credits or your credentials, please contact NEHA directly either by phone or
email.
Phone: 303‐756‐9090 Misty Duran – Extension310
Email: [email protected] Please note: CE Credits are downloaded from the site by NEHA on a regular basis. In order for your CE Credits to be recorded, you need to have:
Been logged into the site under your name Completed all course requirements
Quiz (if applicable)
Course Evaluation Clicked on “Download Course Certificate” ‐ It is recommended that you download and keep a
copy of your certificate for your records.
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