CHRISTOPHER KHALIL Head of Digital CX Design, www.cxdesign.anz.com.au
MOVING THE DIGITAL FRONTIER: TRANSFORMING A LARGE ENTERPRISE TO BE CUSTOMER CENTRIC
ANZ - A BIG COMPANY
https://flic.kr/p/wqvTqQ
http://assets.bwbx.io/images/users/iqjWHBFdfxIU/ikVaFDFf54yk/v1/1200x-1.jpghttp://www.currencywatch.co.uk/images/new-zealand-dollar-outlook-ATM.jpg
https://flic.kr/p/5oNvDP
https://aos.iacpublishinglabs.com/question/aq/1400px-788px/how-can-my-teenager-make-friends_39535e87bf2dbc60.jpg?domain=cx.aos.ask.com
ANZ - A BIG COMPANY
https://flic.kr/p/wqvTqQ
http://img.wallpaperfolder.com/f/516751E9E8D7/water-3d-view-blue-ripples.jpg
http://www.slideshare.net/stefanc7/user-centered-design-536969
https://flic.kr/p/nY2N1k
http://cdn.modernfarmer.com/wp-content/uploads/2014/11/shoppinghero.jpg
http://parcolympique.qc.ca/wp-content/uploads/2014/02/Vasque-olympique_MV_1082_RGB_ret.jpg
http://edge.alluremedia.com.au/m/l/2015/07/AustralianMoney.jpg
https://flic.kr/p/kmyjdw
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DID WE MAKE A DIFFERENCE?
AND IF WE DID… HOW WOULD WE KNOW IT?
Day 1 24 Months
Doubled team size
Currently hiring - www.cxdesign.anz.com.au
WE ALSO DID A FAIR BIT MORE
74 PROJECTS 283 PRODUCTION REQUEST
https://flic.kr/p/yTCSk
http://www.slideshare.net/stefanc7/user-centered-design-536969
https://aos.iacpublishinglabs.com/question/aq/1400px-788px/how-can-my-teenager-make-friends_39535e87bf2dbc60.jpg?domain=cx.aos.ask.com
PICTURE OF ADULTSwww.cxdesign.anz.com.au
https://flic.kr/p/o4ZR6h
THANK YOUwww.cxdesign.anz.com.au
Twitter: chris_khalil