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Models for Liaison ServicesASERL Summertime Summit
August 6, 2013Atlanta, GA
Kathryn CroweUniversity of North Carolina at
Greensboro
UNCG Liaison Reorganization
• Changing roles and priorities of liaisons
• Task Force charged to examine responsibilities and provide recommendations for new organizational structure
• Benchmarked other academic libraries
Benchmarking key findings
• Many libraries have decentralized model• Most have a collections department• A few have teams• Some have formally prioritized liaison
responsibilities and made engagement the top priority
Utah StateDecentralized subject teams with functional coordinators
Shifting from focus on collection development
Subject librarians meet monthly
Subject teams a few times a year
Utah StateSubject Librarian Advisory Committee replaced former Collection Development Advisory Council
Discusses major policies
Still some uncertainty since subject librarians report to many different departments
VillanovaCreated “Academic Integration” Department with 7 liaison teams, a department head, functional coordinators and support staff.
Most teams have 3 or 4 members with a coordinator
Most departments still have a liaison
Functional coordinators work with department coordinator to set goals, plan meetings & workshops and assist each subject team.
Johns HopkinsAcademic Liaisons Department (AL) that includes collections, reference, research consultations and instruction
Not all liaisons in this department; many in Scholarly Resources and Special Collections (SRSC)
AL Monthly meetings on instruction and research support. SRSC also attends these
Have functional teams but not subject teams
Department Head
UNCG liaison department
Instruction Coordinator
AD for Collections & Scholarly
Communications
The leadershipteam, along with the
3 subject team coordinators
Humanities Team
Social Science Team
Natural Science Team
Staff & student worker support
AD for Public
Services
Reference Desk Coordinator
Instruction Team
Functional teams:Composed of liaisons from each subject team plus other librarians & staff
Social Science Team
Humanities Team
Natural Science Team
Reference Desk Team
Collections Team
Scholarly Communications
Team
Open Access and Scholarly Communications at UNCG
• Faculty Senate Scholarly Communications Committee since 2007
• NCDOCKS Institutional Repository since 2008• Open Journal Systems support• Fund for author fees• Libraries’ faculty adopted OA policy• Member of SPARC and CNI
And moving forward…
• New AD for Collections and Scholarly Communication
• Scholarly Communications functional team• Training and support for liaisons to work with
faculty• Continued programming
Data Management at UNCG
• Focus on staff training and education• Faculty survey• ODUM/NCDOCKS• New position for support
Discussion questions
• What’s your library doing for DM & OA staffing? (Is there anything new under the sun?)
• What’s exciting about DM/OA for staff?
• What’s worrisome?• Have you created new positions or realigned
positions for DM/OA?
More discussion questions
• What do you think about the idea that we shouldn’t worry about offering DM/OA consultations (after all, not everyone at a university uses reference desk services)?
• What future programming is needed?
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