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Page 1: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Millennial Managers

Thursday, May 17, 2018

Page 2: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Introducing Our Presenters

Sara Brookshire

Director of Admissions

Brandeis University

DJ Menifee

Director of Admission

Butler University

Page 3: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Before we begin…

Page 4: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Quick Poll

Who is tuned in? Are you:

1. A millennial manager managing other millennials.

2. A manager managing millennials.

3. An aspiring manager who is also a millennial.

4. Other

Page 5: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Landscape

Baby Boomers Gen X Gen Y (Millennials) Gen Z (Homeland)

Born 1946-1964 Born 1965-1980 Born 1980-1994 Born 1995-2010

Our Parents Parents of Current College

Students

Us Current College Students

Philosophy: hard work

essential to success

Philosophy: Independent

from a young age and

distrust of institutions

Philosophy: High

expectations for career

including pay, opportunities

for advancement, fulfilling

work, and work-life balance

Philosophy: Find solutions to

problems; similar work ethic

to Boomers with resiliency

of GenX, and techier than

millenials

Driven to succeed, advance,

and earn. Traditional 8am

to 5pm work ethic.

Driven to balance work and

family, and play an active and

supportive role in their

children’s lives

Most educated generation

to date, always connected

Highly technological, smart,

efficient, and in tune with

the world; Most diverse

generation to date

Data courtesy of Bridging Generational Differences in the Workplace, Avilar

Page 6: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Landscape

▶ There are 79.8 million millennials in the US

▶ Millennials make up one third of all employees in the workforce at present.

▶ They will represent 75% of the workforce by 2025

▶ Millennials hold about 20% of all leadership roles, and that percentage will only grow as they “grow up”.

Data courtesy of Forbes.com and Workflexibility.org

Page 7: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Positive Stereotypes

▶ Motivated by meaning

▶ Fresh perspective

▶ Technological competence

▶ Civic-minded and socially conscious

▶ Want feedback

▶ Preference for a collaborative work culture

▶ Like to understand the big picture

▶ Raised with structure; want to know how they’ll be judged

Information sourced from the Pepperdine University School of Business & Management

Page 8: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Negative Stereotypes

▶ Making demands instead of requests

▶ Exhibiting over-confidence

▶ Communication: all text, no face-to-face

▶ Too much talking, not enough listening

▶ Too casual: Timeliness, dress code, etc.

▶ Multitasking to a fault

▶ Staying plugged in

Source: 7 Bad Workplace Habits Millennials Need to Stop Making; entrepreneur.com

Page 9: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

How Does This Relate to Our Field?

▶ Admission Offices tend to hire younger staff who then

can be promoted into managerial roles.

▶ Many recent college graduates are a part of this

generation.

▶ As mission-driven, social justice oriented institutions,

higher education can provide an appealing workplace.

Page 10: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

The Millennial Philosophy - Unpacked

Salary expectations▶ Competitive pay▶ Opportunities for raises &

promotion

Career advancement opportunities ▶ Clear career paths▶ Distinction between positions▶ Cross-training & liaisonships

Meaningful Experiences▶ Committees ▶ Secondary roles▶ Communicating and sharing impact▶ Professional Development

Work-Life Balance ▶ Retreats ▶ Flex schedules ▶ Opportunities to work from home

Page 11: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Millennials: Advantages & Challenges

Advantages Challenges

▶ Proactively seeking professional development opportunities

▶ Seeking to make an impact

▶ Age of social media

▶ Extent to which you can offer PD opportunities

▶ Opportunities for impact and recognition

▶ Possibly seeking rapid advancement

▶ Managing personal and organizational brand (i.e.

social media

Page 12: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Being a Millennial Manager

▶ The trials & tribulations of advancing your career at a younger age.

▶ Managing staff members your age, or older!

▶ The further up the food chain you advance, the further removed you get from direct task management, the students, and all the reasons you joined the profession to begin with.

Page 13: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Day In & Day Out

▶ Managing millennials▶ Clear expectations▶ Voice at the table▶ Meaningful experiences

▶ Managing baby boomers or Gen X ▶ Positions to succeed▶ Empower/Independent

▶ Leadership philosophy

▶ Extending Trust ▶ Character▶ Competence

▶ Casting vision/Aligning with goals▶ The Where▶ The Why▶ The When

▶ Support with career advancement or continued growth

▶ Team & Division ambassador/advocate

▶ Self-development

Page 14: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Millennials are Transforming the Workplace

1. New Standards for Leadership - Prioritizing values,

ethics, flexibility, and feedback.

2. They’re Prepping for Gen Z - In tune with differences and

ready to change it up with new approaches to be

adaptable.

3. Diversity and Inclusion - Matters deeply to millennials,

and they’ll push to do something about it; they’re the

most diverse generation we’ve seen yet.

4. Their Workplace is Changing - Automation and

technological enhancements will have millennials

Page 15: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Advice

Page 16: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Supportive Words

▶ Mentorship

▶ Recognition

▶ Aligning with Strategic Plan

▶ Value of transparency

▶ Manage/Lead up, down and across

▶ Critical role of office & community culture

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Tips

▶ Millennials like feedback. In a Forbes survey, 85% said they’re feel more confident if they could have more check-ins with their manager.

▶ They’re afraid of performance reviews. 62% feel blindsided by reviews and 74% feel ‘in the dark’ about how their managers think they’re doing.

▶ Consider having bi-monthly performance meetings to reduce anxiety and stress.

Statistics courtesy of Fast Company.

Page 18: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Tips

▶ Lead by example:

▶ Be on time

▶ Don’t use cell phone in meetings

▶ Dress for success

▶ Avoid talking shop via text messages

▶ Get up and talk face-to-face

▶ Be mindful of what time you send emails to the staff

▶ Set social media norms and expectations

Page 19: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Q&A

Page 20: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Resources

▶ The Importance of Millennials in the Workplace: An Infographic; Pepperdine University School of Business & Management

▶ Here’s What Millennials Want from Their Performance Reviews; Fast Company, 2015.

▶ Bradberry, T. & Graves, J. (2009). Emotional Intelligence 2.0

▶ Hadeed, K. (2017). Permission to Screw Up

▶ Lencioni, P. (2007). The Truth About Employee Engagement

▶ Maxwell, J.C. (2005). The 360 Leader

▶ Sinek, S. (2009) Start With Why

Page 21: Millennial Managers · Managing millennials Clear expectations Voice at the table Meaningful experiences Managing baby boomers or Gen X Positions to succeed Empower/Independent Leadership

Contact Us

Sara Brookshire

Director of Admissions

Brandeis University

[email protected]

DJ Menifee

Director of Admission

Butler University

[email protected]