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Page 1: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

MARY MCKNIGHTINTERNET MARKETING DIRECTOR

FUEL RECORDS, EMI

P R I VAT E C O N S U LT I N G C O N TA C T I N F O :R E B L O G G I R L @ G M A I L . C O M

P H O N E : : G I V E N U P O N R E Q U E S T

H TT P : / / W W W. FA C E B O O K . C O M / M A R Y T M C K N I G H TH TT P : / / F R I E N D F E E D. C O M / R E B L O G G I R L

H TT P : / / T W I TT E R . C O M / R E B L O G G I R L

Intro to Inbound Marketing

Page 2: Mary McKnight: Inbound Marketing Presentation

2009 State of Technology

Mary McKnight, [email protected]

Page 3: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Outbound Marketing Inbound Marketing

The Shift in the Sales Process

Page 4: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Where do leads come from?

If 51% of your leads come from your online efforts, 51% of time and money should be dedicated to your online strategies.

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Mary McKnight, [email protected]

On Page SEO Off Page SEO

Domain & URL structure

Title tags & meta data

Rich, relevant content with strong internal and external linking

Backlinks from authoritative domains with quality anchor text

SEO – 16% of leads

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Mary McKnight, [email protected]

Search Volume

Google :: 70.93%

Yahoo :: 16.58%

Bing :: 8.91%

Ask :: 2.54%

AOL :: .28%

•*Data from Hitwise.com 2009 Search Study

•*Chart from SEOmoz 2009 Ranking Factors

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Mary McKnight, [email protected]

What is first page Google placement worth?

1. 56% of clicks

2. 13% of clicks

3. 10% of clicks

4. 4% of clicks

5. 5% of clicks

6. 3% of clicks

7. .4% of clicks

8. 3% of clicks

9. 1% of clicks

10. 3% of clicks

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Mary McKnight, [email protected]

Finding the right keywords

Make sure the keywords you are targeting have value.

Use research tools like SEO Book’s Keyword Tool

Determine the traffic value of #1 position for a prime keyword using this formula ::

Total Daily Traffic for Keyword x 56% = Total Estimated Traffic to Site

Ex. 159 x 56% = 89 visitors per day from Google

Page 9: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Database Collection Outbound Efforts

Website/blog RSS feed

NewsletterTwitterFacebook fans and

groupsSpecialized db of

past clients & prospects

Only send something when you have something important to say

Group contacts based on interest or type and message them with targeted content

Always include a call to action that links back to your lead generator

Keep messages short and use accepted copywriting practices

Email Marketing – 14% of leads

Page 10: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Fast Facts80% of consumers subscribe to permission-based email messages from companies.

71% of U.S. online marketers have used email marketing in the past 12 months, and an additional 12 percent plan to use it within the next 12 months.

U.S. Internet users spend 15% of total Internet time one mail.

JupiterResearch forecasted that email marketing spending will grow to $2.1 billion by 2010 in the United States.

According to Forrester, the value of the email marketing market will grow by 12% per annum, hitting $2.3 billion in 2012.

Email has among the highest return on investment (ROI) index of all marketing channels.

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Mary McKnight, [email protected]

Resourceswww.salesforce.com

www.constantcontact.com

www.getresponse.com

www.emailflyerads.com

www.verticalresponse.com

www.sharperagent.com

Be sure to include a link to your property search and lead generator in the signature line of your email (this link is 10 times more likely to be clicked than a link to your homepage)

Make your email signature a call to action! The best call to actions are specific like “search 143K homes for sale in Orlando today” or “save $120K on recent foreclosed homes now”

Graphical call to actions are 10 times more likely to be clicked than text links on both email and your website

Touch or drip email campaigns of 8 emails per year create 30% more business per annum from your existing database.

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Mary McKnight, [email protected]

Authentic Messages Create Customers

Page 13: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Why Pay for Traffic? Best Practices

Pay Per Click Campaigns on Google generate immediate targeted traffic to your site

If implemented correctly they have very high conversion rates

Set a budget based on keyword value

Hire an AdWords professional (typical fee 15% of campaign)

Direct PPC traffic to conversion landing pages, NOT your home page!

Use split testing for ads Use geo targeting for ad

buys Measure your results

PPC – 13% of leads

Page 14: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Facts & Tools

Adwords Traffic Estimator

28% of all search traffic in Google goes to the sponsored paid links

The #1 position is not always the most profitable in PPC

The combination of first page natural and paid search can increase your traffic by more than 300%

Page 15: Mary McKnight: Inbound Marketing Presentation

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Conversion Page Conversion Paths

Conversion pages are designed to “convert visitors to customers”

They offer little text and many places to “take action” that result in generating a lead or a sale

Ideally, there is little else a visitor can do on a conversion page other than take action and convert

What Kind of Pages Do You Buy Traffic To?

Page 16: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

The Networks To Use Productivity Tools

Facebook – 300MPersonal PageBusiness PageGroup

Twitter – 44.5MSharingConversation

LinkedIn – 43MBusiness GrowthTalentEmployment

49 Amazing Social Networking Stats

Friend FeedAggregates social contentPushes content to Twitter

Google ReaderRSS readerAllows you to share content

Tweet DeckDesktop/mobile Twitter

clientAllows you to publish to

multiple accounts

Social Networking – 8% of leads

Page 17: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Action Items

ALWAYS fully fill out your social profile and include your web address.

Talk to others 12 times more than you talk about yourself

Aggregate and distribute your content among your social profiles for efficiency

Network UP not laterally (AKA DON’T SOCIALIZE WITH OTHER REALTORS)

Prior to the advent of online social networks, the accepted Dunbar number (average number of friends a single person can keep in touch with was 150)

Tools like Facebook, MySpace and Twitter, when used correctly can increase that number 10 fold

Social networks can be used effectively to drive traffic and business back to you and your website

Page 18: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Facebook

Most affluent users of any social network

300 million users

The largest group of users is over 25 years old

System offers advertising, group and business page creation and the ability to segment “friends” for targeted messaging

Page 19: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Facebook Strategies

Personal Page (Wall)

Business Fan Page (customized with www.Involver.com)

Local business or real estate group with regular messaging

Continued “friend” acquisition

Organize your friends into lists so you can message them appropriately

The name of the game is sharing things that interesting to your industry and business and to you personally!

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Mary McKnight, [email protected]

Twitter44.5 million users

1382% growth in usage from Feb 08- Feb 09

81% are 25+ years old (median age – 31)

58% have a college degree

53% female

35% live in urban areas

55% live in suburban areas

83% of users earn more than $30K/year

10% of users earn more than $75K/year

*Twitter Statistics

This is Twitter on the web

•Not easy to use

•Does not update in real time

This is Twitter in TweetDeck

•View conversations

•Multiple column views

•Multiple accounts

•Real-time updates

Page 21: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

What to Tweet

Talk to others 12 times more than you talk about yourself

Share content you find online (select a mix of things you find personally and professionally interesting)

NETWORK UP by talking to people you would LIKE to meet.

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Mary McKnight, [email protected]

Viral Videos Create Traffic & Brand Value

Page 23: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Viral Content

Very little of what goes on in the RE world is “viral”

Here are some examples:

Crisis of Credit Visualized

Drunkonomics

25 People to Blame for the Financial Crisis

When creating viral content – look for inspiration from sites that do it all the time:

www.cracked.comwww.twitter.com/shitmydadsayswww.textsfromlastnight.comwww.collegehumor.comhttp://digg.com (look in the

offbeat section)Often, retweeting or sharing

funny youtube or posts from around the internet is good enough to garner some viral value in your sphere.

Page 24: Mary McKnight: Inbound Marketing Presentation

Mary McKnight, [email protected]

Measuring Your ROI

Use a tool like VisiStat, Mint or Google Analytics to track web traffic, clicks and conversion

Regularly check your competitor’s sites through Alexa and Compete

Monthly check your website’s SEO with WebsiteGrader and SEOcentral

Closely monitor your search position for keywords, incoming links and traffic from search engines

If your traffic grows but your conversion does not, consider hiring a professional to analyze your website for landing page optimization and conversion psychology

If your traffic begins to decrease, immediately hire an SEO to analyze your site as this can be an indicator of serious problems