Marketing environmentThe companys microenvironment
Microenvironment factors:Suppliers
Microenvironment factors:2. Intermediaries:Middlemen (wholesalers and retailers)Physical distribution firms (warehouses, transportation firms)Financial intermediariesMarketing services agencies
Microenvironment factors:3. Customers:
Microenvironment factors:4. Competitors
Microenvironment factors:5. Publics:Media publicsFinancial publicsGovernment publicsCitizen-action publics
Macroenvironment factors:Demographic factors:- Include peoples vital statistics, such as age, race, gender, ethnicity and location.
Macroenvironment factors:2. Economic factors. The three economic areas of greatest concern are:Income distribution and purchasing power of consumers
Macroenvironment factors:Recession a period of economic activity characterized by negative growth, which reduces demand for goods and services.
Recession requires different marketing strategies:- Improve existing products and introduce new ones, the goal is to reduce production hours, waste and cost of production.
Economic factors:Maintain and expand customer services sales of replacement parts and other services may become an important source of income.Promote product value: customers will seek demonstrated quality, durability, satisfaction and capacity to save time and money.
Macroenvironment factors:3. Technological factors4. Cultural factors: Persistence of cultural values, lifestyles, cultural values and attitudesSubculturesShift in cultural valuesThe role of families etc
Macroenvironment factors:5. Natural resources:Shortages of raw materialsIncreased cost of energyIncreased level of pollutionGovernment intervention in natural resource management
Macroenvironment factors:6. Political and legal factors:The general political climate of societyThe nature of political organizationsLegislation regulating businessRegulatory agencies etc
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