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Managed Services

Identifying the Major Services Delivery Models

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Managed Services

• Today’s common hosting and managed services solutions come in several different flavors.

• Names may slightly vary from one provider but the typical service models are almost the same.

• Companies managing in-house IT operations need to carefully analyze their current situation against the many external options to improve performance and lower costs.


Managed Services

The different common hosting and managed service solutions are:

• Remote Managed Services• Infrastructure Hosting• Application Managed Services• Full Managed Services


Managed Services

Remote Manage Services• This type of service all or part of your

infrastructure be managed remotely by a vendor.

• All your hardware and software remain at your premises while the vendor monitors and controls the devices from their location.


Managed Services

Infrastructure Hosting• This type of hosting can include a turnkey IT

solution on a vendor’s infrastructure or use your own existing infrastructure in the vendor’s data center.

• Typical services include 24/7 support, infrastructure management, operating system administration and disaster recovery.


Managed Services

Application Managed Services• Basically, this service model involves the

vendor managing all your environment up through your application layer.

• Application Management can be added to either remote services or infrastructure hosting.


Managed Services

Full Managed Services• This involves the company outsourcing all of

their IT functions to third-party service provider.

• This allows company executives and IT managers to focus on developing strategies based on business objectives and the IT strategies are executed by the outsourcing vendor.


Managed Services

The Impact of Using Managed Services• Companies can benefit from a centralized and

comprehensive solution; off-load day-to-day focus of managing IT operations to a third-party expert.

• They can have guaranteed levels of service from their vendor, even during a disaster.

• Companies will have centralized operations, optimized performance, reduced risk and predictable costs.


About the Author

• Chuck Vermillion is CEO and founder of OneNeck IT Services, a leading provider of hosted application management and managed services since 1997. For more information about Dynamics AX Management, visit http://www.oneneck.com/Solutions.aspx today.


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