FINAL PROJECT FOR MASTER OF INTERACTION DESIGN 2014 / 2015
PROJECT BY
Mallikarjun BhogaviPROJECT ADVISOR
Jozeph ForakisPROJECT LEADER
Nima Gazestani
BEHAVIORAL
TRANSFORMATION
Introduction Framework Concept Scenarios Conclusion
£300 millionCost of unused prescribed medicines to NHS
Introduction Framework Concept Scenarios Conclusion
19,799
Breast CancerTreatments
£300 millionCost of unused prescribed medicines to NHS
Figures are based on average costs released by WHO
Introduction Framework Concept Scenarios Conclusion
19,799
Breast CancerTreatments
101,351
KneeReplacements
£300 millionCost of unused prescribed medicines to NHS
Figures are based on average costs released by WHO
Introduction Framework Concept Scenarios Conclusion
19,799
Breast CancerTreatments
101,351
KneeReplacements
300,000
Alzheimer’s Disease Treatments
£300 millionCost of unused prescribed medicines to NHS
Figures are based on average costs released by WHO
Introduction Framework Concept Scenarios Conclusion
Context
DrugShortage
Iran hit by drug short-
age. Sanctions cause
increasing shortfall in
medicines and vaccines.
10 millionChildren Die every-yearBecause of lack of
healthcare
Bio HazardWastePoisoning and pollution
through the release of
pharmaceutical prod-
ucts, in particular, anti-
biotics and cytotoxic
drugs
Introduction Framework Concept Scenarios Conclusion
What they had to say.Patients don't stick to prescription.
Don’t know wheather patient has taken pills or not.
Only understant by blood report.
50% of patients do not take their medications
correctly.
Many medicines are simply never taken.
Most of them dispose unused medicines in bin or
toilet flush.
Feels uncontrolled and lonely!
Most of the times, he forgets to take pills on time.
Lack of emotional and psychological motivation.
DOCTORS
PHARMACISTS
PATIENTS
Introduction Framework Concept Scenarios Conclusion
Problem
Patients are not fully aware of the importance of taking medicines and lack of psychological motivation behind it because of the disconnected system.
Introduction Framework Concept Scenarios Conclusion
Requirements
Should Track Pills
Cloud Computing
Easy Interface
Social Support System
DataSend/Receive
Introduction Framework Concept Scenarios Conclusion
Abstract
LovePills is an easy to use, pill tracking dispenser that is
used by patients undergoing medical treatments.
This connected system tracks the pills so as to keep
minimum wastage and add a social layer to the solution to
leverage the socio-psychological and emotional impact on
patients to increase engagement and enlarge the circle of
care.
Connected System
Social & Emotional
Care
Tracking Pills
Introduction Framework Concept Scenarios Conclusion
System Overview
DOCTORS
PHARMACISTS
PATIENT
TracksPills
UniqueDispenser
Easy to Use
Connects with others who are on same midication
Connects to Cloud
Introduction Framework Concept Scenarios Conclusion
Reset Button
Peizoelectric
Press buttonDispense
Opening
NFC SignalsTracks Pills
Connects to phone via NFC
Special Opening to reload pills which can be
opened only by pharmacists or doctors
Dispenser works only when the patients phone
is in proximity so that others cannot use it
Dispenser has a N2 gas inside to maintain the
freshness of pills
Key Features;
Introduction Framework Concept Scenarios Conclusion
Social UX Stratregy
Discovernew people Validation
Therpy 1st Stage
Enters by CurosityValidating between each otherwho knows
Therpy 2nd Stage
ChatCreateGroup
Introduction Framework Concept Scenarios Conclusion
John
Personality
Friendly social person - 36 yrs old
Treatment undergoing
Diabetes Type 2
Technical Proficiency
Average - Operates smart phones
Lives in
Cinisello, Milano
Introduction Framework Concept Scenarios Conclusion
Doctor diagnoses him with Diabetes T2. And prescribes him
some Insulin pills. The prescription is stored into cloud
Introduction Framework Concept Scenarios Conclusion
John visits pharmacy. He shows his Health card. Pharmacist
is able to withdraw prescription info from cloud.
Introduction Framework Concept Scenarios Conclusion
John buys LovePills Dispenser. He comes home and scans QR
code on dispenser and downloads App.
Introduction Framework Concept Scenarios Conclusion
Connects the dispenser to the cloud through his phone by
NFC tapping phone on dispenser.
Introduction Framework Concept Scenarios Conclusion
John scans his health card and details gets auto-populated
for registration.
Introduction Framework Concept Scenarios Conclusion
Home Dashboard - shows his pill taking schedule and
status. Also displays motivating messages.
Introduction Framework Concept Scenarios Conclusion
Redefining reminder - The app reminds the John to meet his
new pals when its time to take pills.
Introduction Framework Concept Scenarios Conclusion
System mix-matches
all the patients across
globe who are on same
medication and also
those who are
supposed to take pills
at that time.
Then the system puts
all of them into
conversation.
Introduction Framework Concept Scenarios Conclusion
Discover
John interacts, shares and exchanges messages with other
mix-matched pals by the system.
Introduction Framework Concept Scenarios Conclusion
Discover Validation
Couple of weeks later, John checks his chat history. He finds
pals with whom he was most matched. He creates group.
Introduction Framework Concept Scenarios Conclusion
Discover Validation
Group pals shares their video of taking pills, which can be
validated by others. This is then recorded in system.
Introduction Framework Concept Scenarios Conclusion
Successfully completed one dose of medication.
Discover Validation
Introduction Framework Concept Scenarios Conclusion
David
Personality
Humble person and geek
Treatment undergoing
Recently diagnosed for Arthritis
Technical Proficiency
High
Lives in
Australia
Introduction Framework Concept Scenarios Conclusion
David starts taking medication as prescribed by doctor with
his fellow pill-pals.
Introduction Framework Concept Scenarios Conclusion
After 3 days, David develops strong reaction against
medication. He visits doctor and doctor prescribes new medication.
Introduction Framework Concept Scenarios Conclusion
Already a prescription is out. Kindly bring back
the old one.
Nearby Pharmacy
Pharmacist red flags the incident and asks David to bring back the
previous dispenser for that particular treatment and take a new one.
Introduction Framework Concept Scenarios Conclusion
Values
One Pill, many Possibilities!
Nobody ever uses expired medicines
Proper disposal back at the Pharmacy
Social Support System
News: Deaths caused annually because of lack of health care
Medicine Wastage Reports
Connected Healthcare Innovation by Software company and its effort to reduce wastage of medicines
BBC Report on Medicine Wastage in UK alone
Frog: Healthcare to shift from Rx to choice & Connected Healthcare by Fabio Sergio
Thomas Sutton: Healthcare Design Advice from frog
Accenture study explores the future of integrated healthcare delivery
THE RISE OF COGNITIVE BEHAVIORAL THERAPY by Steve Selzer
http://news.harvard.edu/gazette/story/2009/09/newstudyfinds45000deathsannuallylinkedtolackofhealthcoverage/
https://www.rpharms.com/publicaffairspdfs/medicineswastageandmedicinesusereviews.pdfhttps://www.addisons.org.uk/comms/media/medicines_wastage.pdfhttp://www.medicinewaste.com/campaign/indexhttp://www.who.int/mediacentre/factsheets/fs253/en/http://www.nature.com/news/iranhitbydrugshortage1.14292http://www.theguardian.com/world/2009/oct/04/indiaslumschildrendeathratehttp://www.nbcnews.com/id/24482102/ns/healthchildrens_health/t/millionchildrendielackhealthcare/#.VYFJunyqqkp
http://www.happiestminds.com/pressreleases/HappiestMindsandXchangeLabsDevelopSiteMed%C2%AEtoImproveElderlyPatientSafety
https://www.youtube.com/watch?v=54_0gZD1svk
http://mobihealthnews.com/20187/froghealthcaretoshiftfromrxtochoice/
https://www.youtube.com/watch?v=4Te_XdkObM
http://www.accenture.com/SiteCollectionDocuments/PDF/AccentureMakingCaseConnectedHealth.pdf
http://www.frogdesign.com/techtrends2015/
References
For Individual Interview/Survey Report and Research data, inbox me.
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