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Page 1: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

1© 2014 Adaptive Insights | Confidential & Proprietary

T H E  G LO BA L   L E A D E R   I N   C LOUD   B I  &   C PM

Lean Finance TransformationAlastair McKeating, Regional Manager

Mike Peck, Regional Manager

Page 2: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

2© 2014 Adaptive Insights | Confidential & Proprietary

New Role of Finance

71% strategic influenceof CFOs have seen their overall level of

increase over the past three years*

Source: 2014 CGMA Survey

CFO

Page 3: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

3© 2014 Adaptive Insights | Confidential & Proprietary

What is Lean Finance?

Page 4: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

4© 2014 Adaptive Insights | Confidential & Proprietary

A lean finance function strives to operate at the highest level of effectiveness through an optimized mix of people, process and technology to provide value‐add strategic and tactical support throughout the entire organization.

Lean Finance

Employs Lean Principals (along value chain) Focus on Delivering Strategic Customer Value Optimized OptimizingProcess Efficiency

Page 5: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

5© 2015 Adaptive Insights | Confidential & Proprietary

Successful performance management transformation aligns people, processes, data and culture.

Page 6: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

6© 2015 Adaptive Insights | Confidential & Proprietary

Tapping Analytics at The CoreMeans Competitive Advantage

Companies that use analytics are more productive

and more profitable than

their competitors.

10 Year Revenue CAGR

Analytics Leaders

Average

2XGROWTH

Page 7: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

7© 2015 Adaptive Insights | Confidential & Proprietary

The Current State of Business AnalyticsTime, Effort, Integrity

0% 10% 20% 30% 40% 50% 60% 70% 80% 90%100%

Takes too long

Labor-intensive

Data integrity/accuracy/reliability issues

Calculations are difficult to audit

Limited communication/collaboration

Functionality doesn't meet enough of my needs

Difficult to make changes

Limited ownership/accountability

End result is often already out of date

Not integrated with performance reporting system

All other responses

BPM Pulse Survey Results, December 2013

Page 8: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

8© 2015 Adaptive Insights | Confidential & Proprietary

75%Effort is wasted

rekeying and manually rolling

up data

90%Spreadsheets contain data and formula

errors

64%Annual plans are

out of date by the time they are

put into effect

Page 9: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

9© 2015 Adaptive Insights | Confidential & Proprietary

Executives Finance Sales Ops

Plans Models Dashboards ReportsForecasts

Current Systems Hold Finance BackManual. Siloed. Error-Prone.

Page 10: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

10© 2014 Adaptive Insights | Confidential & Proprietary

Two BIG Opportunities to Improve

CloseBooks

ConsolidateFinancials

ReportResults

Analyze

Close FP&A

EfficientlyRepeat

Planand Model

Page 11: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

11© 2014 Adaptive Insights | Confidential & Proprietary

CloseBooks

ConsolidateFinancials

ReportResults

Analyze

Close FP&A

EfficientlyRepeat

Planand Model

Two BIG Opportunities to Improve

Page 12: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

12© 2015 Adaptive Insights | Confidential & Proprietary

Proven Strategiesto achieve Lean Finance

Page 13: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

13© 2015 Adaptive Insights | Confidential & ProprietaryFinancial Planning, Budgeting, and Forecasting: Removing the Hurdles, March 2013

Rolling Forecasts Enable Accuracy and Agile Business Planning, May 2013

Best-In-Class Companies:What They Do Better

78%

Rigorously forecast demandand continuously plan

76%

Forecast based on the most up-to-date business drivers

2XMore likely to have timely

financial data in plans

73%

Plancollaboratively

Page 14: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

14© 2015 Adaptive Insights | Confidential & Proprietary

Use Rolling ForecastsStay Ahead of the Curve

64%Of annual targets

are obsolete in 4-6 months

Use Major Drivers

Plans should never be out of date

Frequently import actuals and plan with drivers to re-forecast quickly

Get everyone on the same sheet of music – integrated actuals & forecast

Page 15: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

15© 2015 Adaptive Insights | Confidential & Proprietary

Maximize Your Forecast PowerAdjust and Analyze Major Drivers

Profit RiskWorking Capital

True rolling forecasts go beyond the budget barrier and predict an organization’s performance in response to economic change and growth.

Rolling Forecasts: How and Why, 2010

Page 16: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

16© 2014 Adaptive Insights | Confidential & Proprietary

Link Driver-Based PlansDrive Cross-Functional Alignment

Corporate Financial

Plan

SalesPipeline

Forecasts

ManufacturingProduction

Plans

LogisticsInbound & Outbound Shipments

HRWorkforce Planning

MarketingLead

Generation

Page 17: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

17© 2014 Adaptive Insights | Confidential & Proprietary

FinanceSales

MarketingHR

Need to share data and collaborate with teams across the enterprise

Elevate EngagementGet Managers Involved

Page 18: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

18© 2014 Adaptive Insights | Confidential & Proprietary

Organization-Wide ProcessInvolve All Departments

Level 1Unaware

• Planning is a nuisance• Business ignores targets• Participation is a necessary

evil to avoid corporate retribution

Level 1Unaware

• Planning is core• Planning process is

critical to business decisions, goal setting, performance management

Level 3Transformative

• Planning is tolerated• Finance establishes a plan• Everyone accepts the need

to complete an orderly and accurate process

Level 2Comprehensive

Help your managers run their businesses more effectively

Page 19: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

19© 2014 Adaptive Insights | Confidential & Proprietary

Some of cloud’s biggest advocates are business users. They feel empowered by cloud technologies and they see them as more flexible because they can enact changes in real-time in line with business demands.

Drive Self-ServiceFree from reliance on . . .

The ROI of Cloud Apps, June 2011

Put Users in the Driver’s Seat

Flexible

Self-sufficient

Adaptive

Proactive

Intuitive

Planning

Reporting

Analytics

Page 20: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

20© 2014 Adaptive Insights | Confidential & Proprietary

Analytics is Key to Risk Analysis and Responsiveness

!

IdentifyRisks

DevelopAssessment

Criteria

AssessRisks

AssessRisk

Interactions

123

PrioritizeRisks

Respondto Risk

Assess Risks

Page 21: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

21© 2015 Adaptive Insights | Confidential & Proprietary

Create an Analytics CultureEnable KPIs Across Departments

Executive

Profit & Loss Scorecard (Act/Bud)Sales Pipeline

Gross Income

Service Backlog

Project / Product Backlog

Customer Retention / Turnover

Sales & Marketing

Billings

Operating Income

Expense, % of Revenue

Paid vs. Billable Hours

Lead & Sales Pipeline

Cost per Lead

Lead Conversion

Cost per Sale

# of New Contracts

Backlog

Allocations by Site, etc.

Six SigmaHeadcount

Expense / EmployeeUtilization

Revenue / Employee

Finance

Operations HR

Page 22: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

22© 2015 Adaptive Insights | Confidential & Proprietary 22

Report

Share

Drill-down

Analyze

Refresh

Compare

Decide

Take Action

A Universal View

Create a RepositoryCentralize Insight

ACTUALSFORECASTBU D G E T

REPORTINGMANAGEMENTFINANCIAL

CentralSource

for Insight

Page 23: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

23© 2014 Adaptive Insights | Confidential & Proprietary

Institute Performance Monitoring and Reporting

Forecast Actual

Page 24: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

24© 2015 Adaptive Insights | Confidential & Proprietary

Link Analytics and PlansMake Better Decisions, Faster

SalesPlans

FinancePlans

Finance

Ops

Sales Agility andBetter

DecisionsKPIs

Reports Plans

Page 25: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

25© 2014 Adaptive Insights | Confidential & Proprietary

Create a Continuous Cycle of Planning & Analysis

Assess &Monitor Risks

Analyze & Report

Performance

Goals & Objectives

Page 26: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

26© 2014 Adaptive Insights | Confidential & Proprietary

The New Role of FinanceRequires Rethinking Technology

Reporting

Planning

Analytics

Consolidation

Integration

Cloud

Page 27: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

27© 2014 Adaptive Insights | Confidential & Proprietary

of CFOs see the cloud as the future for their applications

81%

Page 28: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

28© 2014 Adaptive Insights | Confidential & Proprietary

Cloud Lowers TCOFrees Up Resources to Innovate

Software Licenses 9%

Hardware

IT Personnel

Maintenance

Training

Customization & Implementation

68% Subscription Fee

Customization Implementation& Training

On-Premise Software Cloud Computing

43%

26%

14%

7%

1%

32%TCO

TCO

Source: Yankee Group DecisionNoteTechnology Analysis

“Customers can spend up to four times the cost of their software license per year to own and manage their applications.”

– Gartner “The End of Software”

“Cloud computing yields substantial economies of scale and skill, and lowers total cost of ownership (TCO).”

– The Hurwitz Group “The Compelling TCO Case for Cloud Computing”

77% less than On-Premise

Page 29: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

29© 2014 Adaptive Insights | Confidential & Proprietary

Perceptions of SaaS are Changing: It’s about Flexibility More Than Cost

Source:  April 2012 “The Changing Cloud Agenda” 

“How important were the following benefits in your firm’s decision to use SaaS?”(4 or 5 on a scale of 1 [not at all a factor] to 5 [very important])

71%

61% 60%

2009 2010 2011

Lower Overall Cost

32%

58%

72%

2009 2010 2011

Improved Business Agility

Base:  Software‐decision‐makers who are using or are planning to use SaaS

Page 30: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

30© 2014 Adaptive Insights | Confidential & Proprietary

By 2016, at least 25% of enterprise finance organizations will move to cloud for specific CPM processes, and many will use a hybrid approach through a combination of cloud and on-premises solutions.

Page 31: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

31© 2014 Adaptive Insights | Confidential & Proprietary

FP&A Architecture at Enterprise:Current State

Corporate(FP&A Ops)

On-Premise/ Legacy Platform

Business Unit/ Division

Country/ Region Plant Function/

Branch

Page 32: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

32© 2014 Adaptive Insights | Confidential & Proprietary

FP&A Architecture at Enterprise:Cloud-Enabled

Corporate(FP&A Ops)

Business Unit/ Division

Country/ Region Plant Function/

Branch

PARENT INSTANCE

CHILD INSTANCE

CHILD INSTANCE

CHILD INSTANCE CHILD

INSTANCE

On-Premise/ Finance Platforms

Page 33: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

33© 2014 Adaptive Insights | Confidential & Proprietary

Page 34: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

34© 2014 Adaptive Insights | Confidential & Proprietary

2,700Customers

Customer Satisfaction

85Countries

Page 35: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

35© 2014 Adaptive Insights | Confidential & Proprietary

>100 Canadian customers use Adaptive

S/W & High Tech

Energy / TransportFinancial Services

Non-Profit / Edu

Consumer

Manufacturing

Other

Healthcare

Page 36: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

36© 2015 Adaptive Insights | Confidential & Proprietary

Page 37: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

37© 2015 Adaptive Insights | Confidential & Proprietary

Page 38: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

38© 2014 Adaptive Insights | Confidential & Proprietary

Big IdeasRecap

Cloud And Technology

Are Enablers Collaborate With

Organization

Performance Management

Processes

Page 39: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

39© 2015 Adaptive Insights | Confidential & Proprietary

Questions

Page 40: Lean Finance Transformation - FEI Canada Thought... · Lean Finance Transformation Alastair McKeating, Regional Manager Mike Peck, Regional Manager © 2014 Adaptive Insights | Confidential

40© 2014 Adaptive Insights | Confidential & Proprietary