Blind Spots
Overcoming
R E D A E L S H I P
Presented by:
Jonathan "JJ" Jarrell
Leadership is the art of getting
someone else to do something
you want done because he
wants to do it “ Dwight D. Eisenhower
Fearless Leadership The courage to take a bold
stand, act decisively, and
engage with others in an
extraordinary way “ Malandro
Are you a fearless leader?
Loretta Malandro
wrote a great book on
Fearless Leadership
One of her key insights was that we all have
Blind Spots
Blind Spots Trucks have a number
of blind spots that hide things (i.e.,
cars, people, buildings,
etc..) from the drivers view
PFG has many trucks on the road
Blind
Spots
Leadership
Blind Spots
Malandro “
Unproductive behavior that
undermines business
results and working
relationships
10 Blind Spots
Let’s see what they are
Going it alone
Not asking for help
Not accepting help
Not talking about stress
Not including others in
decisions “
Malandro
Symptoms
Being insensitive to your impact on others
We judge others on their
behavior but expect them
to judge us by our
intention “ Malandro
Perception
Having an “I know” attitude
(I’m right)
Arrogant Having an answer for
everything, rigid and fixed
views, lack of intellectual
curiosity, not listening, “
Malandro
diminishing what others have to say,
arguing with everyone who does not
agree with your point of view, refusing
to explore alternatives and options
Avoiding
difficult(crucial)
conversations
Understand that you make the
situation worse for others
when you don’t have those
crucial “ Vital Smarts
Crucial Conversations
conversations when the crucial
moment happens
Blaming
others or
circumstances
Being personally accountable
for business results and your
impact on people, even when
others accept zero
accountability “ Malandro
Accountability
Yeah!!!!
But If you use these two
words…
You might need to take
more accountability
Treating
commitments
casually
Not keeping commitments
Not fulfilling promises on time
“
Symptoms
Always maintaining an “escape hatch” Not providing a clear commitment or non commitment
Conspiring
against others
When I'm angry at someone, I
don't let them know. I just
smile pleasantly
“ Urban Dictionary
Minnesota Nice
to his or her face and then proceed to
talk about them behind their back
Withholding emotional
commitment
“ Malandro
Hearts and Minds intellectual commitment – people engage
and focus energy on implementing change
When an organization can capture
both the “hearts and minds” –
emotional and
Hearts and Minds
Not taking a stand
“ Malandro
Indecision An indecisive leader
cripples a group or
organization by
sapping the energy and
drive of people
Tolerating good enough
“Settling for the ‘status
quo’ is never reaching for
greatness.”
Unknown
Accountability
“
Removing The
Blind Spots
“If I told you what blind spots
you have, you would deny
them, or you
Malandro
Truly Blind
would argue, debate, and defend why
you do what you do “
What can you do to identify your
blind spots?
Find people who can help you identify your blind spots and ask
them to help? Must be people who feel comfortable telling
you the truth…
1
…that is the hard part
Empathy practice – take 10-minutes to look back at the last few hours of your
day. Write down your specific behaviors (like it was a video that showed only the
actual behaviors) and actively look to identify any of the 10 blind spots
It is hard to do this without some self-editing / bias – but try to be
brutally honest about it – it really can help
2
Create an Action Plan
What is your Action Plan for
identifying your blind spots
and taking bold action to
dosomething about them?
Insert Your Name Here
Ultimately who is accountable?
Accountable 100%
We should wear this
badge everyday
I will fully and completely take charge of my
own actions. I will not accept less than the
best from myself or my team. I will hold
myself accountable for both my own and my
team’s results. I will only make commitments
that I can make and that I intend to keep
I will not make excuses
100% Accountable Pledge
I cannot change anyone’s behavior but my own – so I will focus on how I can change to achieve success. I will ask for help when I need it. I will gladly accept help when it is
offered. I will be open to insights that others have and listen to their ideas, thoughts, and
opinions without bias. I will search out information on my blind spots from those
who work with me. I will not blame others or circumstances for not meeting commitments
I will engage 100% in
everything that I do
I will “play to win” and not “play to not lose.” I will take bold action when necessary. I will
speak the truth. I will not tolerate good enough. I will face difficult situations and
hold crucial conversations when necessary. I will actively examine how my behavior is
impacting others
I will strive to be a fearless leader who
makes a difference everyday. I will hold
myself accountable to all these things
I will not make excuses
Thank
You
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