managed connectivity
WhY MaNaged CoNNeCtivitY?
increasing volumes of data and demands for more efficient use of financial and it resources means today’s
networking professionals are being asked to deliver services that are not only ‘always on’ but that respond with
agility to rapidly changing business needs.
these increasingly complex networks demand;
• Efficientmanagementofavirtualizedinfrastructurethroughinvestmentinvirtualizationmanagementsoftware.
• ExcellentITprocesscontrolthroughimplementationofbestpracticeframeworkssuchasITIL.
• Ahighly integratedapproach to all aspectof networkmanagement –getting themostout of your
data center infrastructure management (dCiM) and network management (NMS) software.
investment in virtualisation from the data center to the
desktop and enhancement of in-house capability with
cloud based services can increase flexibility and efficiency,
but at the same time establishes a more fluid and less
tangible operational environment. this environment
requires excellent process control and clear visibility of
network assets and their workload to give it professionals
the control that is essential to run an efficient enterprise
network or data center.
While most elements of the network can be managed in
this way, there has been one element of the network that
has lagged behind in terms of process automation and
network visibility – the physical layer. often consisting of
many thousands of individual, cables, connectors and
connections, this physical layer can remain a ‘blind spot’
that, with better visibility, could reveal vital information
key to:
1. Higher availability through increased automation,
improved diagnostics and reduced downtime.
2. Reduced oPeX through more efficient change
management, asset provisioning and utilization.
3. improved itiL process efficiency through 100%
accurate real time physical location information that
can prove invaluable to security and compliance.
4. Full integration of the physical layer with the virtual world
within existing nmS and dcim software to enhance
visibility and control of the whole network.
te’s managed connectivity solution, with its infrastructure
configuration manager (icm) software and a choice of
two connectivity hardware technologies, delivers full
knowledge and visibility of the physical layer. icm can be
seamlessly integrated into your existing network
management software to give full control and visibility
of the complete network –
it’s time to truly: Know Your Network.
te’s managed connectivity solution
enables higher network availability,
while lowering network costs, by
integrating full visibility of the
physical layer into existing network
management applications – all
the way from the data center to
the desktop.
Most Network
Management solutions
are primarily designed to
manage Layers 2 to 7.
Deploying a managed
connectivity solution
brings real-time visibility
of Layer 1, the physical
layer, into existing DCIM
and NMS applications.
Allowing you to truly:
Know Your Network.
Layer 7 Application LayerLayer 7 Application Layer
Layer 6 Presentation LayerLayer 6 Presentation Layer
Layer 5 Session LayerLayer 5 Session Layer
Layer 4 Transport LayerLayer 4 Transport Layer
Layer 3 Network LayerLayer 3 Network Layer
Layer 2 Data Link LayerLayer 2 Data Link Layer
Layer 1 Physical Layer
ÎÎÎÎÎÎÎ
higher availability
Reduced oPeX
ITILprocessefficiency
integration of physical and logical networks
it’S time to tRULy
KNoWYoURNetWoRK
BRing yoUR netWoRK oF tHe SHadoWS
RedUCed oPeX •More efficient configuration and change management–upto50%reduction
•improve network asset utilisation by around10%
•Reduce downtime
Many of the features of a managed connectivity
solution that raise availability also play a key role in
reducing operating costs by improving the efficiency of
moves, adds and changes and ensuring downtime is
minimized.
in addition to these benefits, network utilisation can be
improved as the accurate connection database can
help identify unused active ports and re-provision them
to where additional capacity is needed, delaying the
need for further investment.
ReLiaBLe100% accurate, automated real time documentation
Reduced mttR*
Reduced human error
Faster provisioning
HigHeRnetWoRKavaiLaBiLity
ICM Port Optimizationthis picture shows the asset tree on the left, the asset detailstoprightwithaggregatedportutilizationfortherack and bottom right is a floor plan layout.
managed connectivity
*Mean time to Recovery
the physical layer can often be the cause of network
downtime, making rapid physical fault location and
diagnosis an essential part of a comprehensive
network uptime strategy. te’s managed connectivity
solutionautomaticallymaintainsadatabaseof100%
accurate connection information and can also provide
crucial information on the data carrying capacity of
the links between those connections.
if a network asset fails, an accurate database of
the physical connections can help locate the real
world, physical location of that asset in a virtualised
environment, speeding up the recovery work.
the availability of new services is also improved
through the remote, automated reporting of
connectivityutilization.Witharealtime,integrated
view of server capacity and connection capacity, the
need for an engineer visit to audit capacity prior to
provisioning is eliminated.
in all cases, the human element of record keeping is
kept to a minimum, not only improving MttR but also
enhancing security.
100%
Enterprise downtime cost per hour
Source: eagle Rock alliance (Contingency Planning Research) “Cost of downtime” online Survey
46%
28%
18%8%
>$1000k$251-1000k
$51-250k
<$50k
100% accURate,
aUtomated
ReaL time
docUmentation
oF yoUR netWoRK
Leading to
RedUced oPeX
72% of all business critical systems experience
9 hours of down-time each year! –TheStandishGroup
59% of network problems are directly related to the
physical infrastructure and its connections! –TheGartnerGroup
70% of all network failures are attributable to
network cabling –LANTechnology
“”
”
”
“
“
BysupportingexistingITServiceManagement(ITSM)toolsetswith100%accuraterealtimephysicallocationand
connection information, a managed connectivity solution can support it processes at all stages of the process cycle
andhelporganizationsmoveuptheITprocessmaturityscale.
managed connectivity
Supporting it Processes with automated infrastructure Configuration Management
eNhaNCe eveRY aSPeCt of KNoWN beSt PRaCtiCeS iN yourNETWorkLIfEcycLE
imPRovedit SeRvice management
Supports itiL & iSo / iec 2000 compliance
100% accurate, automated real time documentation
integration opportunities at every stage of the it process
OPTIMIZE
•automate or streamline move/add/change activities•Increasenetworkutilization•effectively plan network growth or reduction•Lowertotalcostofnetworkownership
OPERATE
•Reduce troubleshooting time and expense byupto68%
•increase network availability•ProvideenhancedSLA’stoend-clients•Provide unique service offerings
IMPLEMENT
•enhance network security and activity awareness•Substantially reduce or eliminate additional
audit resources•increase operational efficiencies.
DESIGN
•implement additional network cross-functionality•Maintainaccuratedataonnetworkutilizationinthe
physical layer•insure accurate “as-built” data•Provision with speed and accuracy
PLAN
•Proactive asset and capacity planning•Service pre-provisioning•More accurate expense forecasting
PREPARE
•Support new and existing network governance policies•Minimizeengineeringdesigntime•integrate as part of your existing NMS platform•Streamline disaster recovery•increase risk mitigation capabilities
StRategiC
TAcTIcAL
oPErATIoNAL
MANAGED CONNECTIvITY
SLA Management
Capacity Management
Security Management
Problem Management
Change Management
financial Management
incident Management
Cu
STO
ME
R
CMDB
WHy dePLoy managed connectivity?
VISIBILITyfroMTHEDESkToPToTHEDATAcENTEr ReLiaBLe
managed connectivity
offiCe NetWoRKS
the demands of a flexible workforce and an agile business require a flexible workspace that copes well with
increasedlevelsofpersonalmobilityandthechallengespresentedbytheconsumerizationofbusinessIT.Delivering
real-time physical layer data to your network management software, helps:
• Ensurehighlevelsofportutilizationtothedesktopandmaintaindataonphysicalassetlocation.
• Makethemostoffacilityspacebylinkinglocationandconnectivityusagedata
• Ensureefficientofficemovesandchanges
Thetrendfordeliveringthiskindofworkplaceflexibilityisamovetowardsavirtualizeddesktoporevenavirtualized
workspaceenvironment.Asthelevelofvirtualizationincreases,morechangemanagementishandledabovethe
physical layer. this in turn can ‘cloud’ the visibility of the real time location of physical assets. this can raise issues of
how best to track which user is connected to which device in which location and to deliver a seamless and secure
applicationenvironment.By integratingTE’smanagedconnectivitysolution intothisvirtualizedenvironment,
improved asset tracking, improved security and better monitoring of workload in specific locations becomes possible.
Ina lessvirtualizedscenario,utilizingrealtimedatamapping individualworkstationconnectivitybacktothe
communications room, users can move location and have their phone and PC re-connected with minimum downtime.
data CeNteRS
by delivering physical layer data to data center infrastructure (dCiM) management software, te’s managed
connectivity solution helps
• Speeduptheprovisioningofdatacenterequipment
• Improverackdensityandefficientuseofwhitespace
• collocationdatacenterownersprovideaddedlevelsofassurancetotheircustomersthroughautomated
physical asset and data location reporting.
data center space is expensive. New data center build and expansion is complicated and resource intensive. to make
the most efficient use of financial and skilled resources, it is essential that data center owners get the most from
existingrackspaceandexistingfloorspace.Withinarack,amanagedconnectivitysystemcanhelpidentifyunutilized
switch and server ports improving compute density per rack. it can also help identify the physical location of unused
rackspace,alongwiththeavailabilityofsuitableconnectioncapacitytoservicethatspace.Byhelpingmaximizethe
density within each rack, a managed connectivity system can free up expensive floorspace for further expansion,
delaying the need for additional facility investment.
for collocation data center owners and providers of cloud based data center services, one of the biggest concerns
your customers have is the security and location of their critical data. by integrating te’s managed connectivity into
your data center physical structure, you now have ‘real time’ physical data on the connections between servers that
can be mapped to their physical location. this information can be used to assure customers of the physical location
of their data, aid compliance with international data storage regulations and provide security alerts should any
unauthorizedphysicalconnectionsoccur.
managed connectivity
WHATIfyoucouLDVIEWyourENTIrENETWork
IN REAL TIME thRoUgh YoUR eXiStiNg
NETWorkMANAGEMENTAPPLIcATIoN,
eNSURiNg SEAMLESS INTEGRATION
this approach opens up the possibility of applications being developed that, for example, can help improve:
• thespeedofcommissioningofequipmentbylinkingreal-timeknowledgeofphysicalconnectionstoactive
equipment port information
• spaceutililizationbylinkingphysicalconnectiondatatositelocationinformation
• rackutilisationbylinkingenergyloading,connectivitycapacityandlocationdata
• securitybylinkingfacilitysecuritysysteminformationwithITconnectiondata
these are just examples of the value add applications that can be developed by linking the physical connection data
to these other management applications. all made possible by the versatility and open interface of te’s infrastructure
Configuration Manager.
SEAMLESSINTEGrATIoNWITHNETWorkMANAGEMENTAND data CeNteR iNfRaStRUCtURe MaNageMeNt
•integrates with dCiM and NMS through open application interface and software development kit.
•adds physical connection and location information to the logical information.
•Improvesutilizationofexistingmanagementsoftwareinvestmentandnetworkingassets.
te’s managed connectivity solution integrates with third party applications such as dCiM and network
management software to help get the most out of your existing investments in it and facilities.
the philosophy behind the iCM software architecture makes it as easy as possible to transfer this real-time
information from the physical layer to other management applications, creating additional value from
existing investments.
SeamLeSS integRation
adaPtiveHaRdWaReandSoFtWaRe
the infrastructure Configuration Manager sits at the heart
of the managed connectivity system, linking connectivity
information generated by the supporting hardware
technologies to third party network management
applications. the user experience is via a ‘drag & drop’
graphical user interface and the real-time connectivity
data is stored in the iCM database. the iCM also contains
the management agents necessary to collect the data
from the choice of hardware technologies and to
communicate control instructions to the hardware.
iCM can be used as a self contained stand alone physical
layer management application if desired. in this
configuration, iCM will deliver documentation of your
network connections and a complete application for
managingWorkorders, Network Topology, Level 2
discovery, reporting and alarms. however, to get the
most from your managed connectivity solution and your
existing NMS and dCiM investments, iCM contains on
open application Programming interface (aPi).
along with the associated software development kit, this
open aPi can deliver two-way, seamless integration with
your network management software and opens up a
whole range of value add applications that can only be
delivered by linking physical layer data into your network
management environment.
managed connectivity
Quareo CPID Chip based connectors
andSoFtWaRe
inFRaStRUctURe conFigURation manageR SoFtWaRe (icm)
Real time, fully automated documentation system
Full support for 3rd party software via aPi
auto-discovers iP devices
Fully configurable user interface
Programmable alerts
automated work order processing
HaRdWaRe tecHnoLogieS
Graphical user Interface
INfRASTRuCTuRE CONfIGuRATION MANAGER
P H Y S I C A L L AY E RAMPTRAC 9th Wire
Technology
Level 2 Devices
Quareo CPID
Technology
D A T A B A S E
LEvEL 2 DISCOvERY AGENT AMPTRAC AGENT QuAREO AGENT
2
2
2
2
2
Third Party Applications
API
DCIMNMS
facility Apps
222AMPTRACPatch Panels
AMPTRAC Analyser
aMPtRaC
TE’sAMPTrAcproduct technologyutilizes a ‘9th
wire’ to communicate connection data from the
patchingfieldviatheAMPTrAcanalyzertotheIcM
database. a large range of f iber and copper
connectivity hardware is available and includes
‘aMPtRaC ready’ options to enable an easy upgrade
path to full aMPtRaC functionality as the demands
on a network increase.
QUaReo
TheQuareoproduct technologyutilizesconnection
Point id (CPid) chipsets that are embedded into each
Quareo plug.
When inserted into a Quareo connector, the data from
the chip, along with port / panel data, is passed to the
controller, and is then sent to the iCM database.
the amount of real time connection data supplied by
Quareo technology is unique in the industry. this opens
up an unrivalled potential for value add, network
managementapplicationsthatcanbedevelopedutilizing
this data. each connection component has a unique id
and end-identifier, stored at time of manufacture, along
with additional information, including performance
compliance, length, colour, polarity and sheath type.
MaNaged CoNNeCtivitY iN aCtioN
te CoNNeCtivitY foR YoUR eNteRPRiSe NetWoRK
ReLiaBLe
turkcell Witha60%shareofthemobilecommunicationsmarketinTurkey,Turkcellare
now europe’s second largest gSM operator in terms of their subscriber base.
JustonedatacenterroomintheirIstanbulHQcontains100cabinets.When
additional capacity was required, easily locating free or unused ports was
not always possible, so turkcell chose a te managed connectivity system as
the answer to their need for a completely reliable, speedy way of identifying
and changing connectivity .
energimidt a/S
energiMidt a/S are one of the new breed of companies in denmark, providing
an increasing range of services to their customers, in addition to being an
energy provider. energiMidt chose te’s managed connectivity solution for
their new data center to deliver rapid planning of capacity, moves, adds
and changes.
London Financial center onemajorfinanceorganizationinLondonchoseaTEmanagedconnectivity
solutiontomanagetheircomplexnetworkofapproximately25,000ports.
the clear benefit gained from the introduction of the solution based upon
aMPtRaC technology has been the elimination of time-consuming manual
processes for change, asset and incident management. there is now a
simple automated system to locate it assets and understand their
associated interdependencies and connectivity. these changes have
enableda40%improvementinchangemanagementproductivity.
Belfast city Hospital Mostnetworkissueshaveanimpactontheefficiencyofanorganization,but
occasion ally they can directly affect human lives. this was a key consideration
in the planning of belfast City hospital’s oncology building. any downtime is
usually inconvenient and expensive but in this case the effect on patient
care could be catastrophic.
given these uncompromising requirements, a te managed connectivity
solution was specified for expansion into a new 6 story building.
te enterprise Networks connects people and technology across office networks and data centers all over the world.
Supportingdatatransmissionatspeedsofupto100Gbps,manyoftheworld’smostcomplexnetworksrun
applications over te products selected from our aMP NetCoNNeCt and KRoNe portfolios.
our innovative copper and fiber connectivity is complemented by software enhanced, managed connectivity
to efficiently deliver the data your business needs over highly reliable network infrastructures.
from the data center to the desktop, by developing smarter, faster, better technologies to connect products
topossibilities–wehelpkeepyournetworkworkingeffectivelyandefficiently24hoursaday,7daysaweek.
managed connectivity
© 2012 tyco electronics corporation, a te connectivity Ltd. company. all Rights Reserved.
311524 1/12 original
te connectivity, te connectivity (logo), tyco electronics, te (logo), amP netconnect, amP netconnect (logo) are trademarks. other logos, product and/or company names might be trademarks of their respective owners While te connectivity has made every reasonable effort to ensure the accuracy of the information in this document, te connectivity does not guarantee that it is error-free, nor does te connectivity make any other representation, warranty or guarantee that the information is accurate, correct, reliable or current. te connectivity reserves the right to make any adjustments to the information contained herein at any time without notice. te connectivity expressly disclaims all implied warranties regarding the information contained herein, including, but not limited to, any implied warranties of merchantability or fitness for a particular purpose. the dimensions in this document are for reference purposes only and are subject to change without notice. Specifications are subject to change without notice. consult te connectivity for the latest dimensions and design specifications.
Contact us:Please contact us at one of the regional offices shown above.
Regional Website:ampnetconnect.eu
global Website:te.com /enterpisenetworks
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