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Job Satisfaction
Prepared by:
Hassan AlDarmki 201370162
Anas Al Saloul 201180833Magdi Mergani 201370190
Faris Kittaneh 200540675
Bakir Fawzi 201370017
Faisal Al Obaidi 200101313
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Outline
What is Job Satisfaction?
Work Values & Attitudes
Determinants of Job Satisfaction
Theories of Job Satisfaction
Consequences of Job Satisfaction
How employees can express Dissatisfaction?
Emiratization & Sheikh Zayed vision
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Determinants job satisfaction
Some workers will be more satisfied than others with the
same job because of different personalities and work
values.
Job satisfaction can be increased because it is determined
not only by personalities but also by the situation.
Employee job satisfaction is both a function of the person
and the job environment.
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Model of determinants of Job satisfaction
JobSatisfaction
Organizational Determinants:
Salaries and Wages
Promotion Chances
Organization policy & strategy
Equitable Rewards
Work Environmental Determinants:
Supervisions
Work Groups
Working conditions
Personal Determinants:
Sex
Age
Marital Status
Level of Education
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Job satisfaction/dissatisfaction model
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Advices to managers
Try to place newcomers in groups whose members are satisfied with their jobs.
Identify the facets of the job that are important to workers and try to increase their
satisfaction by providing these facets.
Assess subordinates levels of job satisfaction using scales to monitor their levels of job
satisfaction.
Do not assume that poor performers are dissatisfied with their jobs or that good
performers are satisfied with their jobs.
Even if job satisfaction does not seem to have an effect on important behaviors in your
organization, keep in mind that it is an important factor in worker well-being.
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How Employees Can Express Dissatisfaction?
There are a number of ways employees can express
dissatisfaction
ExitVoice
Loyalty
Neglect
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How Employees Can Express Dissatisfaction
Exit:
Behavior directed toward leaving the organization, including
looking for a new position as well as resigning.
Voice:
Actively and constructively attempting to improve conditions,
including suggesting improvements, discussing problems with
superiors, and some forms of union activity.
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How Employees Can Express Dissatisfaction
Loyalty:
Passively but optimistically waiting for conditions to improve,
including speaking up for the organization in the face of
external criticism, and trusting the organization and its
management to do the right thing.
Neglect:
Passively allowing conditions to worsen, including chronic
absenteeism or lateness, reduced effort, and increased errorrate.
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How Employees Can Express Dissatisfaction
Exit and neglect behaviors encompass our
performance variables productivity,
absenteeism, and turnover.
Voice and loyalty are constructive behaviorsallow individuals to tolerate unpleasant
situations or to revive satisfactory working
conditions. It helps us to understand
situations, such as those sometimes found
among unionized workers, where low jobsatisfaction is coupled with low turnover.
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