Is Email

Key

How often do you use the following for business-related communications?

Average number of communicationmedia used:

Every Day Often3.3 3.94.1 4.73.4 4.0

Dying? X

Email

Twitter

Text Messaging (including SMS, GroupMe, …)

Facebook

Google+

DailyOften/Sometimes

Foursquare

Pinterest

Google Chat or Google Hangout

LinkedIn Messaging

Skype

FaceTime

Instagram or Snapshot

100%

80%

60%

40%

20%

0%

Posting to group forums or wikis

Yahoo Msgror AIM

Internal corp. messaging (Yammer,Chatter, etc)

Voicemail

Voice telephone(mobile or land-line)

Paper mail

Age

Gender

Location

18-3031-40

Male: 88.7%

North America 50.0%Central America 3.3%South America 6.5%

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Europe 33.4%Asia 5.7%Africa 1.2%

Female: 11.3%

41-55Over 55

Five years from now: Change in the number of communication media used:

Five years from now:Young people expect to use:

Women usemore mediaon a regular

basis.

How do you expect your usage of eachmedium to change five years from now?

Survey Response Breakdown

MoreLess

20%

0%

40%

-20%

-40%

-60%

Confirming expectations,mail will be utilized less in the future.

Beyond email and phone, texting is used more than other media.

How often do you use the following for personal communications?

DailyOften/Sometimes

100%

80%

60%

40%

20%

0%

Older technologies like email, texting and the phone are the most entrenched.

Men:-2

Young:-2.1

Extreme Networks conducted a worldwide survey on email and messaging communication trends. Here are the results.

All:-1.7

Women:+.5