• Xoserve issue 30,000+ invoices per year for 21+ million meter pointsrepresenting £4.3 billion of transportation and energy charges
• Invoice financial values are based on data items held on Xoservesystems
Invoice Adjustments - Background
InvoiceInvoiceMeter PointMeter Point
Data Items
AQ – SOQ – Meter Point Reference – AddressConfirmation Start Date – Meter Effective Date – Reads
Meter Details Meter Point Live etc...
Data Items
AQ – SOQ – Meter Point Reference – AddressConfirmation Start Date – Meter Effective Date – Reads
Meter Details Meter Point Live etc...
• Sometimes data issues are identified e.g. Duplicate MPRN
• Where data is found to be invalid an invoice adjustment is raised
• Invoice Adjustment team revise original invoice value via a new credit or debit invoice
The Invoice Adjustment Process
Data item issue identifiedContact Management / Team investigate
Actions
Assess impacts on original invoice
value to LIS
Calculate
new credit or debit
Invoices
CAP - COM - REC
Transporter - XOSERVE SHIPPER
Raises query on Contact Management Service
Financial impact identified (AWAJ)
Invoice Adjustments Team
Investigate & process
Adhoc billing system
Adjustment calculation tools Invoice
Supporting information (5 days)
SHIPPERStandard/Online Invoice
Common Adjustment Types: Why Adjust?
Duplicates (DUP)
• Duplicated on Sites & Meters• Incorrect set-up
• Full refund of all charges
Supply Points Registered in Error (ECO)
• Customer request gas supply but later cancels
• Shipper has confirmed - No meter will be attached• Refund commodity
One Offs – Late Attached Meters (RFA)
• Meter attached later date than confirmation start date• Commodity charged from confirmation start date• Refund commodity & energy: period of no meter
Theft of Gas (TOG)
• Xoserve TOG Team investigate –
notify LSP period and energy• Charge of commodity and energy
Annual End of Year AQ Rec - MOD640
• Sites moving SSP to LSP (following AQ Review)
• Charged commodity for what used as LSP AQ• Feeds into reconciliation invoice – SSP market
Credit Interest
• Where charges incurred in error
• Represents interest would have earned• Credited interest value on primary invoices
• Adjustment Invoices issued via the IX on an ADH invoice
Adjustment Invoice Types (.ADH)
AD1
January
Adjustment Invoice
AD1
January
Adjustment Invoice
AD2
February
Adjustment Invoice
AD2
February
Adjustment Invoice
AD3
March
Adjustment Invoice
AD3
March
Adjustment Invoice
AD4April
Adjustment Invoice
AD4April
Adjustment Invoice
AD5May
Adjustment Invoice
AD5May
Adjustment Invoice
AD6June
Adjustment Invoice
AD6June
Adjustment Invoice
AD7July
Adjustment Invoice
AD7July
Adjustment Invoice
AD8
August Adjustment
Invoice
AD8
August Adjustment
Invoice
AD9
September Adjustment
Invoice
AD9
September Adjustment
Invoice
ADO
October Adjustment
Invoice
ADO
October Adjustment
Invoice
ADV
November Adjustment
Invoice
ADV
November Adjustment
Invoice
ADD
December Adjustment
Invoice
ADD
December Adjustment
Invoice
• Dependent on when the end date of the adjustment falls
• Adjustment invoices are following Invoice Types:
Invoice Adjustment (.ADH)
Contact Manage. Service
ADJUSTMENT TOOLS
ADHOC INVOICING TOOLS (B2K)
- Duplicates (DUP)
- Supply Points Registeredin Error (ECO)
- Late Attached Meters(RFA)
- Theft of Gas (TOG)
- End of Year AQReconciliation
Issued via the IX on an Adhoc basis (Supporting Information via IX or email - .BCD, .OOA, .GAT file)
DATA ITEMS
- Meter Point Reference
Address
- Meter Serial Number
- Confirmation Start Date
- Meter Effective Date
- Reads
- AQ / SOQ
- Capacity
- Commodity
- Reconciliation
- Energy
CHARGE TYPES ISSUED
ECNZCACCACFI
NCOZCOCCONDXNNX
NRE / ZRE / CREGRE
Dependant on type of adjustment
Xoserve AdHoc Invoicing (.ADH)
Schedule Invoices (IX) – Email Supporting Info (non-IX) –Confirm Sent – Manage Issues & Queries
Shipper
Adjustments
One Off Invoicesi.e. Adhoc
CSEPS / Unique Sites
User Pays Invoicing
Compression
NetworkGSOS Obligations
Managing invoices created by service providers not included in another invoice type (UNC S2.4) (also not processed via online systems – UK Link)
DM/NDM Reconciliation
DN Interruption Option & Exercise
Theft Of Gas R. Endeavours
Prime & Subs Reconciliation
Network Invoices
e.g. InterestPayments
Business Continuity Management (BCM)
AdHoc Invoices Issued - Categories
Categorised into two groups – predictable and unpredictable
Predictable Invoice
Invoice charges incurred as result of
User Activities and are therefore predictable
Supporting information issued
same day as invoice
Unpredictable Invoice
Invoice charges that are by their nature unpredictable
Supporting information issued 5
calendar days in advance of the invoice
Examples: Unique Sites & Reconciliation
• CSEPs & Reconciliation• Compression
• Primes & Subs Reads• Failure to Supply Gas
• Standards of Service (MOD565)
Examples:• Financial Adjustments
• Offline NDM & DM Reconciliation• Prime & Sub Reconciliation
• Interest Payments• Annual Shrinkage Adjustments
• Theft of Gas RED• USRV Incentives
• Operational Rules governing supply of invoice charges via the Adhoc process (UNC S2.4.7)
• http://www.gasgovernance.co.uk/
Xoserve Invoicing Network GSOS Obligations
Interruption to Gas Supply
GSOS1 Failure to Supply Gas
Xoserve Adhoc Invoicing
Shipper (FSG 12th & 27th / Incidents)Customer
Network unable to identify end user
Interruption to Gas Supply
GSOS2 Failure to Reinstate
Data from Sites & Meters – Credit Invoice sent to Shippers (notify ‘Paid Directs’)
• GTs must restore customers' gassupplies within 24 hours followingunplanned interruptions on network.
• Compensation: £30 / £50 per 24 hours
• GT work to service pipe / distributionmain where lies under / within premisesof customer, GT is required to reinstatein 5 working days.
• Compensation: £50 / £100
Comprehensive Invoices & Charge Types List
• All Charge Types for both AdHoc Invoices and Online Invoices are published on the Xoserve UK Link Documentation web site
• https://www.xoserveextranet.com/uklinkdocs/default.asp
• Folder 06 ‘UK Link & Invoicing’ / 06C ‘Invoicing’
• User Name & password required
• Access Request: http://www.xoserve.com/index.php/about-us/secure-site-access-form/
• Any new charge types are notified via the .CSS.Billing industry distribution list and also via the UK Link Committee
• Amendments or new file formats (invoice and supporting information) are also notified via these routes.
• The UK Link Documentation website also contains all invoice file formats
• Invoice Adjustments
• Simon Harris / Martin Wymes
• Box Account: [email protected]
• AdHoc Invoicing
• Simon Harris / Theresa Shore
• Box Account: [email protected]
• Questions…
Further Information or Queries…
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