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Page 1: Innovative Brand Communication

Communication That Rocks a Boat!An afternoon with Ericsson at Nordic Light Hotel 2009 12 02

by Johan Ronnestam

Saturday, December 5, 2009

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Google Keyword ‘Johan Ronnestam’

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Creative DirectorArt Director

Strategy & Business development

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Creative DirectorArt Director

Strategy & Business development

Integrated advertisingDigital communication

Planning

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A New World of Communication?

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1943

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1943

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2006

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2006

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128 409Uppsala

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2 874 860Swedish Members

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127 760 Swedes a Week

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1.Kina2.Indien3.U.S.A4.Facebook (+300 million)5.Indonesien

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“Next Generation Platforms (Social Networking + Mobile) Driving Unprecedented Change in Communications + Commerce”

Mary MeekerManaging Director Morgan Stanley

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Forum/Wall Posts

Messaging

VoIP Calls

Play Games

Status Updates

Share Videos/Music/Photos/Stories

Chat

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Forum/Wall Posts

Messaging

VoIP Calls

Play Games

Status Updates

Share Videos/Music/Photos/Stories

Chat

ConnectivityPresence

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Forum/Wall Posts

Messaging

VoIP Calls

Play Games

Status Updates

Share Videos/Music/Photos/Stories

Chat

ConnectivityPresence

57MM Users+166%

390 MM Users+153%

MobileSocial Networking

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Kelkoo

Gonzo - Rome, Italy

SlideshareManoman - New Delhi, India

MacKim - Singapore, Republic of Singapore

AmazonGary - Antalya, Turkey

StardollKitty - Oslo, Norway

Ruby on railsStina - Mal Pais, Costa Rica

World ofwarcraft

Josephine - Barcelona, Spain

JaikuRuy - Buenos Aires, Argentina

New YorkTimes

Robert - New York, US

YouTubeFlea - Havanna, Cuba

MySpace

Linda - Manchester, UK

FlickrEster - Rabat, Marocko

VicemagClancy - Detroit, US

OrkutJano - Lima, Peru Ning

Wening - Jakarta, Indonesia

GizmodoWening - Jakarta, Indonesia

Google docs

Holly - Reykjavík, Iceland

TwitterTony - Mexico City, Mexico

FriendfeedFlemming - Copenhagen, Denmark

American apparels

Sina - Acapulco, Hawaii,US

MIXIChikako - Tokyo, Japan

HintmagJessi - Dubai, United Arab Emirates

WordpressRonin - Geneva, Switzerland

AutoblogJean - Paris, France

MSNBetty - Bronx, USA

LunarstormKatrina - Cologne, Germany

eBayLuke, James - Toronto, Canada

FlickrAndy - Atlanta, US

Basecamp

Helene - Stockholm, Sweden

iMeemLatifa - Beirut, Lebanon

ReadWriteWebYeshayahu - Tel Aviv, Israel

LastFMJohnJohn - BoraBora, French Polynesia

PCAlesandrej & Leija - Moscov, Russia

BaiduMeihuh - Beijing, China

PHPSami - Helsinki, Finland

WIIEtef - Kairo, Egypt

WiredShelley - Bundoran, Ireland

PicasaGreg - Manchester, UK

EspnLiza - Rio De Janeiro, Brazil

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Broadcast

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BroadcastSaturday, December 5, 2009

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Brand

Consumer

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Brand

Consumer

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Conversation!

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TVC

Kotler

SWOT

Brand strategy

Effe

ct

PU

LL

Marketi

ng mix

PUSHP

lan

AID

AS

Banners

PR

Positionering

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THINK DIFFERENTTHINK NEW

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THINK DIFFERENTTHINK NEW

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13:34:47

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13:35:01

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13:36:21

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13:37:01

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Innovation

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Innovation

Entertainment

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Innovation

Entertainment

Interactivity

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Innovation

Entertainment

Interactivity

CreativitySaturday, December 5, 2009

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You might think you’re into

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when in fact you’re into the business of...

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http://www.varialstudio.com/#Clowns

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This Is a Logotype

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This Is a Product

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This Is a Customer

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This Is a Customer

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This Is The Brand

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Brand =

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BRAND

STORY

©Per Robert Öhlin

Friend Adventurer

Hero

Father

Guru

Creative

Clown

Casanova

Mother Guard

Virgin

Rebel

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©Per Robert Öhlin

BRAND

STORYFriend Adventurer

Hero

Father

Guru

Creative

Clown

Casanova

Mother Guard

Virgin

Rebel

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©Per Robert Öhlin

BRAND

STORYFriend Adventurer

Hero

Father

Guru

Creative

Clown

Casanova

Mother Guard

Virgin

Rebel

Saturday, December 5, 2009

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Your Story?

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How does that feel?How does that sound?How does that look?

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How does that feel?How does that sound?How does that look?

More important...what does it mean to ME?

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You Can’t Move A Brand Without Moving People

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things to think about13

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1. Think Transparency

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http://www.viddler.com/explore/dpzramon/videos/19/Saturday, December 5, 2009

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2. Think Like A Nerd

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Every interface...

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...all the way!

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3. Think Link

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Your brandpresence online

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Your brandpresence online

Services/Offering

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Your brandpresence online

Services/Offering Content

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

Objective

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

Objective Value

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

ObjectiveConversion Value

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

Traffic

ObjectiveConversion Value

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

Traffic

ObjectiveConversion Value

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

Traffic

ObjectiveConversion Value

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ Traffic

ObjectiveConversion Value

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

“ABL & BTL”

AdvertisingInternet

PREvent

Point of salePackaging

etc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

SEM

Search engine marketing

PAID

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

“ABL & BTL”

AdvertisingInternet

PREvent

Point of salePackaging

etc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

SEM

Search engine marketing

PAID

SEO

Search engine optimization

FREE

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

“ABL & BTL”

AdvertisingInternet

PREvent

Point of salePackaging

etc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

SEM

Search engine marketing

PAID

SEO

Search engine optimization

FREE

The Social internet

FREE

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

“ABL & BTL”

AdvertisingInternet

PREvent

Point of salePackaging

etc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

SEM

Search engine marketing

PAID

SEO

Search engine optimization

FREE

The Social internet

FREE

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

“ABL & BTL”

AdvertisingInternet

PREvent

Point of salePackaging

etc...

Saturday, December 5, 2009

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Kelkoo

Gonzo - Rome, Italy

SlideshareManoman - New Delhi, India

MacKim - Singapore, Republic of Singapore

AmazonGary - Antalya, Turkey

StardollKitty - Oslo, Norway

Ruby on railsStina - Mal Pais, Costa Rica

World ofwarcraft

Josephine - Barcelona, Spain

JaikuRuy - Buenos Aires, Argentina

New YorkTimes

Robert - New York, US

YouTubeFlea - Havanna, Cuba

MySpace

Linda - Manchester, UK

FlickrEster - Rabat, Marocko

VicemagClancy - Detroit, US

OrkutJano - Lima, Peru Ning

Wening - Jakarta, Indonesia

GizmodoWening - Jakarta, Indonesia

Google docs

Holly - Reykjavík, Iceland

TwitterTony - Mexico City, Mexico

FriendfeedFlemming - Copenhagen, Denmark

American apparels

Sina - Acapulco, Hawaii,US

MIXIChikako - Tokyo, Japan

HintmagJessi - Dubai, United Arab Emirates

WordpressRonin - Geneva, Switzerland

AutoblogJean - Paris, France

MSNBetty - Bronx, USA

LunarstormKatrina - Cologne, Germany

eBayLuke, James - Toronto, Canada

FlickrAndy - Atlanta, US

Basecamp

Helene - Stockholm, Sweden

iMeemLatifa - Beirut, Lebanon

ReadWriteWebYeshayahu - Tel Aviv, Israel

LastFMJohnJohn - BoraBora, French Polynesia

PCAlesandrej & Leija - Moscov, Russia

BaiduMeihuh - Beijing, China

PHPSami - Helsinki, Finland

WIIEtef - Kairo, Egypt

WiredShelley - Bundoran, Ireland

PicasaGreg - Manchester, UK

EspnLiza - Rio De Janeiro, Brazil

Saturday, December 5, 2009

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Less than 2% can be viewed in the muséum

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

SEM

Search engine marketing

PAID

SEO

Search engine optimization

FREE

The Social internet

FREE

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

“ABL & BTL”

AdvertisingInternet

PREvent

Point of salePackaging

etc...

Saturday, December 5, 2009

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Your brandpresence online

Services/Offering Content

$ TrafficSUCCESS METRICS

ObjectiveConversion Value

Above & below the line

advertising

PAID

SEM

Search engine marketing

PAID

SEO

Search engine optimization

FREE

The Social internet

FREE

“Social content”

FlickrYouTubeDelicious

RSSWidgets

WikisForum

Commentsetc...

UsabilityProduct

presentation

Move budgets

“ABL & BTL”

AdvertisingInternet

PREvent

Point of salePackaging

etc...

Saturday, December 5, 2009

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4. Think Big

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5. Think Small

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6. Think Viral

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the viral triangle

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Partner / Celebrity

the viral triangle

Saturday, December 5, 2009

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Partner / Celebrity Culture / Lifestyle

the viral triangle

Saturday, December 5, 2009

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Partner / Celebrity Culture / Lifestyle

Brand / Product

the viral triangle

Saturday, December 5, 2009

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Partner / Celebrity Culture / Lifestyle

Brand / Product

the viral triangle

INNOVATIVEIDEA

Saturday, December 5, 2009

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INNOVATIVEIDEA

Saturday, December 5, 2009

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INNOVATIVEIDEA

Relation to partner

Saturday, December 5, 2009

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INNOVATIVEIDEA

Relation to partner Relation to culture

Saturday, December 5, 2009

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INNOVATIVEIDEA

Relation to partner Relation to culture

Relation to brand

Saturday, December 5, 2009

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BRAND / PRODUCT

Saturday, December 5, 2009

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PARTNERS/CELEBRITIES

Visionaire - Innovative Print House

Sophie Calle, Andreas Gursky, Cai Guo-Qiang, Steven Klein, Yayoi Kusama, Alasdair McLellan,

Steven Meisel, Guido Mocafico, Nicola Formichetti/Gareth Pugh, Sølve Sundsbø, and

Mario Testino.

Saturday, December 5, 2009

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CULTURE

Art of print

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Innovation

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BRAND CORE

KRUG’s paid reach

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A drink bloggerwrites about the

campaign

A newspaperpicks up the paper

A design paperpicks up the story and publishes an

article

A socially connectedblogger picks the story

Email

Twitters

Search

A privatechampagne

club

Collectors

BRAND CORE

KRUG’s paid reach

More bloggers

Bloggers

YouTube etc

Saturday, December 5, 2009

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Social communication

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7. Think New No Matter What

People Say

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8. Think Value

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9. Think The Nobody

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10. Think Stupid

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11. Think Sharing

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What can you share?

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12. Think ‘Beta’

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43% of Googles products are beta

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Big strategy

Old model of communicationBig idea, big strategy & a lot of time

© David Armano - Logic + Emotion,

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Big strategy

Old model of communicationBig idea, big strategy & a lot of time

test with consumers

focus groups

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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Big strategy

Old model of communicationBig idea, big strategy & a lot of time

test with consumers

focus groups

adapt

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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Big strategy

Old model of communicationBig idea, big strategy & a lot of time

test with consumers

focus groups

adaptTVCPrint

OutdoorWeb Campaign

EventPOSetc...

Campaign

© David Armano - Logic + Emotion,

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Big strategy

Old model of communicationBig idea, big strategy & a lot of time

test with consumers

focus groups

adaptTVCPrint

OutdoorWeb Campaign

EventPOSetc...

Campaign

measure

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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Big strategy

Old model of communicationBig idea, big strategy & a lot of time

test with consumers

focus groups

adaptTVCPrint

OutdoorWeb Campaign

EventPOSetc...

Campaign

measure

Another big strategy

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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Big strategy

Old model of communicationBig idea, big strategy & a lot of time

test with consumers

focus groups

adaptTVCPrint

OutdoorWeb Campaign

EventPOSetc...

Campaign

measure

Another big strategy

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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The new model of product communication

Micro launches, insight, iterations

Small strategy

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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The new model of product communication

Micro launches, insight, iterations

Small strategy

Iterative development

planbuild

launchmeasure

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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The new model of product communication

Micro launches, insight, iterations

Small strategy

Iterative development

planbuild

launchmeasure

insight

modify

small strategi

Knowledge

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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The new model of product communication

Micro launches, insight, iterations

Small strategy

Iterative development

planbuild

launchmeasure

insight

modify

small strategi

Knowledge

planbuild

launchmeasure

iterative development

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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The new model of product communication

Micro launches, insight, iterations

Small strategy

Iterative development

planbuild

launchmeasure

insight

modify

small strategi

Knowledge

insight

modify

small strategy

Knowledge

planbuild

launchmeasure

iterative development

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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The new model of product communication

Micro launches, insight, iterations

Small strategy

Iterative development

planbuild

launchmeasure

go on!

try somethingdifferent

insight

modify

small strategi

Knowledge

insight

modify

small strategy

Knowledge

planbuild

launchmeasure

iterative development

© David Armano - Logic + Emotion,

Saturday, December 5, 2009

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© David Armano - Logic + Emotion,

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Saturday, December 5, 2009

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Saturday, December 5, 2009

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13. Think Bulls Eye

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It’s NOT about reaching

1000 000 in order to sell to 100

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It’s about reaching 10 people that reach 100 people that reach 1000 people that...

Saturday, December 5, 2009

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Saturday, December 5, 2009

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Scott McCloud

Comics

Saturday, December 5, 2009

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Saturday, December 5, 2009

Page 191: Innovative Brand Communication

Saturday, December 5, 2009

Page 192: Innovative Brand Communication

Scott McCloudThe world of comics

Google Chrome

The viral triangle

A comic book about Google

Chrome

Saturday, December 5, 2009

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Conclusion!

Saturday, December 5, 2009

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In 2010

Saturday, December 5, 2009

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• Think Outside the Box

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...we end up here

This is where we want to be

Saturday, December 5, 2009

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...we end up here

This is where we want to be

Insight+

Goal

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• Think Outside the Box

• Set New Goals

Saturday, December 5, 2009

Page 199: Innovative Brand Communication

Goal = xxx

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Set Your Goal = xxxx

Saturday, December 5, 2009

Page 201: Innovative Brand Communication

• Think Outside the Box

• Set New Goals

Saturday, December 5, 2009

Page 202: Innovative Brand Communication

• Think Outside the Box

• Set New Goals

• Fight For Your Ideas - Don’t compromise

Saturday, December 5, 2009

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• Think Outside the Box

• Set New Goals

• Fight For Your Ideas - Don’t compromise

• Always Do More

Saturday, December 5, 2009

Page 204: Innovative Brand Communication

• Think Outside the Box

• Set New Goals

• Fight For Your Ideas - Don’t compromise

• Always Do More

• Overachieve Budgets

Saturday, December 5, 2009

Page 205: Innovative Brand Communication

• Think Outside the Box

• Set New Goals

• Fight For Your Ideas - Don’t compromise

• Always Do More

• Overachieve Budgets

• Think Social

Saturday, December 5, 2009

Page 206: Innovative Brand Communication

• Think Outside the Box

• Set New Goals

• Fight For Your Ideas - Don’t compromise

• Always Do More

• Overachieve Budgets

• Think Social

Saturday, December 5, 2009

Page 207: Innovative Brand Communication

• Think Outside the Box

• Set New Goals

• Fight For Your Ideas - Don’t compromise

• Always Do More

• Overachieve Budgets

• Think Social

• Dare To Be Different - Dare To Fail

Saturday, December 5, 2009

Page 208: Innovative Brand Communication

• Think Outside the Box

• Set New Goals

• Fight For Your Ideas - Don’t compromise

• Always Do More

• Overachieve Budgets

• Think Social

• Dare To Be Different - Dare To Fail

• Demand More Of Others AND Yourselves

Saturday, December 5, 2009

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Entertain!

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Your future client

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www.ronnestam.comwww.twitter.com/ronnestam

www.facebook.com/ronnestamwww.flickr.com/ronnestam

Saturday, December 5, 2009