Industrial Services Staff and Technical TrainingPreparing a World-class Workforce

www.fluor.com

Using a systematic process to design, develop, and implement training programs, Industrial Services can provide a complete program for new greenfield production or provide enhancements to existing programs. Our organizational readiness approach makes certain programs meet the training challenges and risks faced by owners. Critical competence is the result.

Tailored to Fit Your Needs We prepare workforces to safely and effectively start up, operate, and maintain facilities and equipment safely. Our training programs are typically fit-for-purpose and include the following services:• Duty task analysis• Creation of training specifications for original equipment manufacturers and vendors• Creation of training plans• Preparation of custom process unit training courses• Validation of vendor equipment training courses• Classroom training manuals• Classroom and on-the-job trainers• Train-the-trainer programsThe number and type of resources required for the project team is determined by the project scope, timing, number and level of client personnel to be trained, and whether the project is for an existing or new facility. Fluor’s staff also searches for training material resources already available commercially, as opposed to developing a custom product solution.

Benefits Reported by our Clients• Start-up achieved with an integrity management culture• Operators gained first-hand experiences by participating in commissioning and start-up activities• Maintenance technicians participated in setting equipment baselines, reviewing maintenance job plans, and were

ready for start-up on schedule• Operations and maintenance training program was key to facility starting up six weeks early with an on-specification

product

Staff and Technical TrainingPreparing a World-class Workforce

Raising the BarIndustrial Services was initially asked to asses the existing training plan for the BP Whiting Refinery Modernization Project (WRMP) to make sure all OSHA training requirements were addressed prior to start-up and commissioning. In the report that followed, gaps were identified, and we were contracted to help develop training material for the 1,200 pieces of equipment identified as new, unique, or different to address those gaps. The project came in ahead of schedule and under budget. In the words of a senior BP manager, it generated a set of training deliverables that “raised the bar for future training initiatives at BP Whiting.”

Organizational Readiness Process

Establish Organizational Readiness Plan

Perform Duty and Task Analysis

Prepare Job Descriptions

Identify Critical Training Needs and Prepare Training Plan

Establish Hiring Plan

Develop Human Resources Policies and Procedures

Organizational Readiness

Develop Training Program

Plan and Execute Recruiting, Hiring, and Sta�ng

Implement Training andCerti�cation Process

Initialize HR Management System

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Industrial Services’ dynamic, systematic approach to training program development is designed to coordinate the interaction of all team members and subject matter experts in the development of materials within content, quality, schedule, and budgetary parameters.

Training Course Manual Development Process

Duty Task Analysis

Data and Research

Performance Objectives and Technical Outlines Development

Instructional Unit Drafts

Editing

Illustrational Graphics

Desktop Publishing

Proofreading

Validation

Materials Update

Final Proof

Production

Test Training

Continuous Improvement

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Industrial Services supplied “an extraordinary team of very competent professionals, and they delivered as promised when promised. We had no margin for error in execution of this work and in getting it right the first time.” - Maintenance Services Manager

Staff and Technical TrainingPreparing a World-class Workforce

For more informaion, call 864.517.3301 or visit www.fluor.com

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and UpFRONT are registered service marks of Fluor. BRGV074614

Clients Depend On FluorFluor is a FORTUNE 500 company that delivers engineering, procurement, construction, maintenance, and project management to governments and clients in diverse industries around the world. For more than a century, clients have selected Fluor as their company of choice to complete challenging projects, many in remote parts of the world.Clients depend on the expertise of Fluor’s 41,000 employees to deliver capital projects safely, on schedule, within budget, and with the quality they expect.