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Page 1: Importance of Communication in Recruitments

The Importance of Communicatio

nin Recruitments

Discover the Difference

Gaurav BahlAssociate Manager – Talent Acquisition

Monika AggarwalAssociate Manager – Talent Acquisition

Project by -

Page 2: Importance of Communication in Recruitments

What is Communication ? The Imparting Or Exchanging Of

Information By Speaking, Writing, Or Using Some Other Medium.

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Page 3: Importance of Communication in Recruitments

Why it is important?

How we communicate shows the world who we are. Good communication is an essential tool in achieving

productivity and maintaining strong working relationships .

Consultants who invest time and energy into delivering clear lines of communication will rapidly build up levels of trust amongst Candidates, leading to increases in productivity and output.

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Page 4: Importance of Communication in Recruitments

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The Four Communication Skills

Thinking Listening Speaking Non-verbal

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Page 5: Importance of Communication in Recruitments

Objective of Oral Communication To Inform To Educate To Convince To Persuade To Lead to Action

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Define your goals and set expectations Clearly deliver your message Choose your medium carefully Keep everyone involved Listen and show empathy

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Strategy

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Audience (Who) Background Age Job Profile Interest

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Why are ‘we’ looking at it• To Improve Our ratios• To build our network• To be more productive with the same

effort

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Page 9: Importance of Communication in Recruitments

Our Objective To be a effective communicator To be a one call resolution consultant. To Improve our conversion ratios. To make sure our message is getting

across and reaching it’s intended target.

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Benefits for the Recruiters Shows respect and appreciation to applicants

regardless of their qualifications Eliminates excessive phone calls, leaving messages

and telephone tag Tracks all activity related to an applicant for future

use Most importantly, confirms our company operates

with integrity and transparency

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H W ?

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Opening and closing of call Scripts

Creating a JD Call Analysis

One on One Sessions

Group role playing

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OpeningsPurpose • Grab candidate's attention so that

they will want to hear what you have to say

• Should be a “grabber” or “attention seeker”

• Not only arouse interest, but also suggest theme of speech

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Closings of Presentation Purpose• Accent your speech objectives• Leave the candidate with something

to remember• Closing is the “whip-cracker”, the

“clincher”, ultimately the “result getter”.

• Closing must tie with your opening and your theme

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Page 15: Importance of Communication in Recruitments

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