WHAT’S BUSINESS HEALTH CHECK?

“A Business Health Check is a measurable assessment tool which accurately identifies areas of improvement whilst at the same time providing suggestions of possible improvement in those areas”.

WHAT

IT D

OES

The process used by IKON

is based on a set of

predetermined

questions.

The results obtained

will indicate specific

outcomes.

The process in itself is fairly simple. Utilizing this tried and tested tool with its range of carefully designed questions allows you to benchmark your business against market leaders in your industry.

From here, the IKON will investigate specific areas of improvement within the business using the resources best suited to the unique area identified.

WHAT

WILL

YOU G

ET

Internal Service Quality

Try our Business

Diagnostic Tool

to evaluate Health

Check of your

business

These three sections are intrinsically linked for any business

as the following model shows us:

Internal Service Quality

External Service Quality

Financial Performanc

e

Reading that is within the red zone, is highlighting a real or a potential issue that MAY need further investigation and ultimately attention.

A reading in the amber zone is indicating that this parameter may just need watching and improving.

A reading in the green zone shows a probable sign of good health for that particular parameter or section.

The imagery used is a dial icon like this which shows a needle with red, amber & green scale background

BENEFITS O

F A B

USINESS

HEALTH C

HECK

Once the business health

check has been

completed

it will identify the key areas of improvement

needed

prioritize these areas into

measurable projects

with clearly defined and

desired outcomes

Often it becomes difficult for business owners to realize that they need to adapt their business and accept that the methods they have always used, no longer work.

This business health check takes a snapshot of a business and allows the owner to stand back and take a look at the full picture.

Businesses and the business environment are constantly changing and your business needs to stay up to date.

Business owners need to constantly measure and adapt their business processes

a detailed health check is the perfect tool to analyze a business