The New Digital Global Letter
Bringing International Mail into the Digital 21st Century
UPU October-November 2013
Developing a hybrid mail network within dot Post.
UPU October-November 2013
© International Hybrid Mail Coalition 2013
With the UPU…universal service of quality
04/10/2023 (c) Global Address Data Association 2012 3
UPU Survey of Postal E-Services
Region # of Countries
Postal Electronic Mailbox (103)
Hybrid Mail – electronic to
physical (113)
Hybrid Mail – physical to
electronic (114)
Industrialized Countries
15 6 10 7
Arab Region 12 4 5 5
Asia-Pacific 16 4 2 1
Europe and CIS 16 5 9 3
Latin America 13 2 4 2
Africa 21 3 4 2
Total 93 24 34 20
International service: 6 of 78 developing countries 4 of 15 industrialized countries
# of Countries 2009 2010 2011
Domestic
16[34]
2,450,311,597 2,727,832,741
2,480,225,098 11% -9%
International 4[13]
8,558,641 5,135,831*
4,366,619 ^
-40% -16%
*Qatar-3,559,228 ^Qatar-351,919
Hybrid Mail Volumes Reported to UPU
Operational Plan – Hybrid Mail Project
A. Survey of current size/state of international hybrid mail market 1. Actions: Formulate and execute survey of DSO’s and private
sector providers of international hybrid mail services to ascertain current state of market and its size. Identify respondents in private sector with help of consultant who will assist with obtaining responses and with formulating questionnaire.
2. Cost: CHF 40, 000 (IHMC staff and IB Staff). See Res 43, Cong Res 44.
3. Deliverable: Report of survey results on state of the market and an educated calculation of its potential size.
4. Responsible: IHMC staff and IB staff cooperate to write and manage the survey, identify private sector and postal operator targets; tabulate responses and produce report.
B. Pilot test
1. Action: Review test conducted in 2007-2008 period; revise as necessary due to recent technological advances. Use IHMC models displayed here. Multiple origins and destinations for the pilot test will be selected and tested in the phase 1, to have a wider range of results.
2. Cost: No out-of-pocket expenses; IHM Coalition members will contribute by donating time and costs of their personnel who are involved. Dot Post will be the channel through which transmissions are made and may need equipment or personnel investments prior to the test. IHMC sent application form to join .post and is awaiting for official approval from GA
3. Deliverable: Detailed report of functioning of the system, lessons learned.
4. Responsible: IHMC staff and dotPost staff.
C. Product Development (regulations)
This phase will start after completion of Survey and Pilot Test and review of results.
1. Action: Determine what changes to UPU regulations may be necessary to include international hybrid mail within dot Post and the product/service offerings of UPU members.
2. Cost: UPU member participation in work of the appropriate committees
3. Deliverable: Recommendations to Committee 4 on regulatory/operational changes required to support robust international UPU hybrid mail system; possible drafts
4. Responsible: Committee 4 [sub-committee?]
IHMC – network concept
• The main concept is to establish a multi-domestic business ecosystem• The network is formed by a mix of technologies, services, shared
experiences and know-how that enable people to communicate directly, on paper, digitally, globally.
• The key is to work in a standardized way without a standard. • At the domestic level all participants use their own technology and
market strategies. At international level members will use a common language and share through the International Routing Platform. This will produce new mail volumes.
• The international Routing Platform will provide:– International Postal Rules Info and costs– Track & Trace info – Updating Zip Code DataBase– Transactions records (inbound/outbound), to manage compensations
between parties
IHMC – network concept
DotPost
DotPost Gateway
Service Provider
Apps
Web Services
Secure PDF+XML
Customer’s access
LocalPlatform
Domestic
International
Country A
Delivery Rules (local)
Print Center(domestic)
Secure PDF+XML
Country B
LocalPlatform
Print Center(domestic)
Delivery Rules (local)
DotPost Gateway
Service Provider
Apps
Web Services
Customer’s acces
International
Secure PDF+XML
Domestic
Secure PDF+XML
IHMC – the DotPost opportunityDotPost Gateway
Delivery Rules (by country)
Billing and Transactions
records
International Hybrid
CommunicationsRouting Platform
• Connecting the network through Dot.Post will ensure more opportunity for all the stakeholders: Posts, Service Provider, Customers, Recipients
• Posts:– Hybrid Mail means more physical volumes– Pre-sorted mail– New volume coming from the Express Courrier Market– International transactions controlled by the UPU environment
• Service Provider: – New markets– New services– New customers– New volumes to produce– More collaboration with the Posts
• Customers:– Trusted and certified services– Trusted and certified suppliers– Quality – New offers to evaluate– New business opportunities– A new global communication channel to use
• Recipients: – More quality– More non-invasive messages– More trusted communications– New volumes– More collaboration with the Posts
IHMC – the DotPost opportunity
QUESTIONS ?
THANK YOU
www.hybrid-mail.org
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