EEEG days - Prague, 23rd April 2008 1
eGovernment developments in the New Member States:
overview and outlook
David Osimo, Clara Centeno
Institute for Prospective Technological Studies - IPTS European Commission, Joint Research Centre
http://ipts.jrc.ec.europa.eu
EEEG daysPrague, 23rd April 2008
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Project Objectives, Deliverables Introduction
Objectives:
• To build a factual knowledge about the current contexts and developments of eServices in each country at national/regional level
• To identify the key challenges and opportunities
• To analyse the possible specific policy options to make progress
Jan 2006
End 2007
Deliverables:
• 10 Country studies on eLearning
• 10 Country studies on eGov & eHealth
• 4 Synthesis reports on eGov, eLearning, eHealth and eServices
Research team: a Consortium led by ICEG EC, with 30 national researchers supported by international thematic experts
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A very diverse context
source IPTS reelaboration of Eurostat/World bank data
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An intense reform process
Tax system
Financing of public services
Territorial reform (regions, municipalities)
Acquis communautaire
But little integration with eGovernment policies
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Catching up, but internal divides
Digital divide Index - source Riga Scoreboard
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Good eGovernment progress
Percentage of citizens submitting forms online, 2004-2007
0
5
10
15
20
25
pl lv si sk cy lt eu25 hu ee eu 10 eu15
2004
2005
2006
2007
0
10
20
30
40
50
60
70
80
90
100
pl lv lt sk cy hu cz ee si mt EU10 EU15
2002
2003
2004
2006
2007
Supply
Usage
Source: Eurostat
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eGovernment supply
• Catching-up with EU15, but scope of services is mainly limited to the 12+8 services measured
• Taxation a key application (both for supply and usage)
• Little development in eProcurement and social security
• Local government lagging behind (decentralisation, funds, skills, institutional capacity)
• Current eGovernment priorities: Broadband infrastructure for public sector, PIAP, Portal, eProcurement, Interoperability of registers, growth in the number of online services
• Limited role of private sector and PPPs
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Outlook
• Visible progress in eGovernment• eGov not always integrated in reform • No visible transformative impact (but lack of evaluation)• Little PPP• Following the path of EU15, emphasis on service delivery
• No leapfrogging taking place
• But signs of more original developments• Growing institutional capacity• Unique opportunity with Structural Funds 2007-2013• And …
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Towards a citizens-generated state?
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Towards a citizens-generated state?
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Towards a citizens-generated state?
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