Search and Discovery for your Microsoft Lync Archive
FIND YOUR MISSING LINKS
AGENDA
Instant Overview The Search Problem Real World Stories HR Auditor Benefits Business Case System Requirements Screenshots
WHO IS INSTANT?
Develops high-value applications for eDiscovery and service-desk enablement – on your existing platforms
Help organizations meet compliance requirements around IM and internal social applications
Design-centric approach with a focus on ease of use and deployment
INSTANT
Microsoft
Yammer
SalesForce
XMPP
IBM
COLLABORATE & CONNECT
COLLABORATE with leading social platforms for search and eDiscovery compliance
CONNECT employees, partners, customers where and how they want to communicate to optimize service channels
INSTANT SOLUTIONS
Need• eDiscovery &
Compliance
• Service desk
Industry• Financial Services
• Government
• Healthcare
The Lync archive captures all of my data—it is all there if I
need it
SEARCH PROBLEM
Have you ever needed to search the archive?
• Date range for search?• Topic or keywords involved?• People/departments/groups involved?• When do they need results?• How will you share results and with whom?
SEARCH OPTIONS
SEARCH, VIEW and REPORT
Query as Needed• How many requests per year?
• Priority vs. other tasks?
• Is it a complete search?
• Is it a time-sensitive issue?
Build Tool In-House• Opportunity costs?
• Who is performing the searches using the tool?
• Need UI design, reporting, and ongoing support/development
Off-the-Shelf Solution• How complex does it need to be?
• What are the system requirements?
• Ease of use and deployment?
REAL WORLD TALES
“What now takes only 15 minutes use to take up to 2 weeks.”
Hardware Co.
“I can view IM traffic and see who is using it to address
productivity issues.”
Cornerstone Medical
“It would literally be impossible to find what we needed using the various Microsoft tools.”
Worthington Federal Bank
“Sure, we could have built a tool in house but it was far easier and cheaper to buy in.
We also did not want to wait until something happened.”
Ignis Asset Management
“I only need to search twice a year so I will just use the
available free tools.”
Potential customer
“HR has access to perform own searches. This has saved valuable time, and prevented IT from getting involved in IM
discoveries .”
Integrys Energy Group
INSTANT SOLUTION
FO
R IT
Easy install in 30 minutes or less
Simple to use—no training needed
Saves time and resources
FO
R A
LL
Complete search by keyword, date range, individuals
Non-technical searches in minutes
Visuals facilitate investigations
Reporting for stakeholders
INVESTMENT CONSIDERATIONS
• In house legal or outside counsel resources
• Cost of IT time
• # of searches per year
Cost
• Time savings by offloading search
• Time frame from search request to completion
Time • Getting in front of an issue early
• Conducting complete search and finding needed data
Risk
• Maintaining privacy of individuals—not an IT issue
Security
SOLUTION PRICING
Pricing
Starts at $1695 for 5 authorized viewers
Scales based on total # of IM users, # of Lync servers
deployed & authorized viewers
required
SYSTEM REQUIREMENTS
SERVER
• Windows Server 2008 R2 or Windows Server 2012
• Note: Application cannot be installed on the same server hosting Lync
• Microsoft IIS 6 Compatibility Management installed
• ASP.NET server role installed
• Windows Authentication server role installed
• Microsoft .NET v4.0 Framework installed
ENVIRONMENT
• Active Microsoft Lync environment with archiving to SQL Server enabled
• SQL Server (The application supports both SQL and Windows authentication)
• Account credentials with access to Active Directory
• Account credentials with read access to LCSlogs on your SQL Server
• Lync online supported in a single tenant environment only
WWW.TRYHRAUDITOR.COM
UI
BASIC SEARCH
RESULTS
IM CHART BY DATE
IM CHART BY USERS
ADVANCED SEARCH
EXPORT RESULTS
PDF REPORT
LYNC USAGE REPORTS
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