HP Software EMEA Performance Tour 2013
Zurich, Switzerland September 18
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Software Asset Management
Robert Kreher PMPPractice Leader – IT Strategy, Planning & Governance
HP Software
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.3
Increasing number of audits
Complex licensing schemes (under/over-compliance)
Compliance in virtualized environment
Overspending on licenses
Software Asset Management is hot
Source: http://www.itassetmanagement.net/2012/12/14/sam-business-drivers/
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.4
Example of savings
Oracle
Soft partitioning Virtualization technology: you need to license all cores of the physical host
Operations moves an Oracle Instance in a VM from a cluster to another (Vmotion) due to fail-over situation
-->10 cores in original cluster / 30 cores in the fail-over cluster
Operations forgot to move it back after fail-over ended
Audit fee = $940K <---> 1 Oracle core factor license = $47 K
Windows Enterprise Server
1 License covers one Server and 4 VMs
If you deploy a 5th, this will cost $2000 (1*8 proc. license)
Office Visio
1 license = $150
100 users have installed it one day to open a Visio file… and never removed or used
100*$150 = $15,000
“Through 2014, enterprise software spend will increase by 25% from
current figures as a consequence of the proliferation of “smart OT*”.1
1 Gartner, “Predicts 2013: IT and OT Alignment Has Risks and Opportunities” by J. K. Steenstrup, P. Iyengar et al, November 2012, ID: G00245299
* OT is Operational Technology
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.5
What is Software Asset Management (SAM)?
The framework The objectives
Request
Deploy
Use
Support
Inventory Comply
Reconcile RetireAudit
Re-negotiate
Own
Use
Reduce risk
Need
Deploy
Reduce cost
SAM: All of the infrastructure & processes necessary for the effective management, control, protection, of the software assets within an organization, including the managing of software licenses & entitlements, costs, contracts throughout all stages of the software lifecycle (ITIL)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
HP Universal Disocvery for Oracle LMS
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.7
Universal Discovery for ORACLE Licensing
An Oracle-verified solution for collecting and summarizing
license information about Oracle Databases (version 8+)
Co-developed by Oracle License Management Services (LMS) and
HP Software.
A unique solution that enables the rapid and non-intrusive
collection of information required to maintain compliance.
Accelerates license review engagements by having an Oracle
license audit report at hand in advance of a formal audit.
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.8
High-level Architecture
HP Universal Discovery for ORACLE Licensing
UCMDB
Universal Discovery
Oracle LMS Data Collection
Export
LMS_OVERVIEW
LMS_DETAIL
LMS_OPTIONS
LMS_DBA_USERS
LMS_V$LICENSE
LMS_V$SESSION
Exported Reports
Oracle Databases
HP Asset ManagerPush
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.9
Universal Discovery for ORACLE LicensingHow it works
IP Address
Node
IP Subnet
Host Resources
Interface
RunningSoftware
CPU
InstalledSoftware
File System
ProcessVMware Datacenter
VMware Cluster
Virtual Topology
Oracle Database
RAC
Oracle Resources
DB User
Table Space
DB Snapshot
RAC
Version, Edition, Hostname Users, Sessions
Options, Packs CPU, Cores
LMS Reports
Discover: Oracle LMS data – DB details (edition, version), installed/in-use options, management packs, CPU and core details
Oracle LMS Audit
Discover: Oracle database, database resources (table spaces, snapshots, DB files, DB Users, RAC)
Database Discovery
Discover: Virtualization topology (Host OS, Hypervisor, Virtual Machines, clusters)
Virtualization Discovery
Discover: Host resources – CPU, File systems, Installed/Running Software, IP ServiceEndpoints, Processes, Services
Inventory Discovery
Discover: IP Addresses, Nodes (servers, network devices), IP Subnets
Connections: WMI, SSH, Telnet, HPCMD, UDA
Infrastructure Discovery
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.10
Oracle-Verified Report – LMS Overview
Universal Discovery for ORACLE Licensing
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Oracle-Verified Report – LMS Options
Universal Discovery for ORACLE Licensing
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
Software Asset Management using HP Asset Manager
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.13
Compliance Checks
License Management
Policy Management
Inventory Management
Processes for a successful on SAM project
Prove Compliance:• Deploy Counters• Reconcile counters to entitlements• Remove or purchase software
Continuously Improve:• Track contracts • Improve ITAM and procurement
processes• “Teach” discovery tools
Establish Governance:• Convene cross-functional governance team • Define DSL titles • Create provisioning processes
Understand Current State:• Deploy discovery tools• Normalize data• Gradually expand scope
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.14
The most comprehensive discovery solution for your CMDB
Inventory Management: HP Universal Discovery
Data Center Configuration
Virtualization/Cloud, Clusters,
Applications and Middleware
Inventory of Servers, Desktops,
Laptops, Printers, Software (incl.
utilization) and Network Devices
Storage Configuration
Network Configuration NNMi
Integrate
SE
Integrate
Inventory and dependencies Discovery
Client and Datacenter Discovery
Agent-less and Agent-based Discovery
Active and Passive Discovery
Event Driven Discovery
Application Dependency Mapping(180+ Discovery Patterns)
Software Application Library(35,000+ Application Versions
10,000+ rules)Software Utilization
UD
Real time DiscoveryRUM
Integrate
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.15
Main Discovery Modules – full listing upon request
Applications
Amazon Web Services IBM DB2 Universal DB MS Exchange Server – LDAP Oracle App Server SAP ABAP / Java
Apache Http Server IBM HACMPMS Exchange Server –NTCMD, PowerShell
Oracle Database - Shell SAP NetWeaver
Apache Tomcat IBM HMC MS Hyper-V Oracle Database – SQL SAP Solution Manager
BMC Atrium CMDB IBM HTTP Server MS IIS Oracle LDOM Siebel
Cisco CSS IBM i / AS400 MS Message Queue Oracle VM Server for SPARC Sun MySQL Database Server
Citrix XEN Hypervisor IBM WebSphere App Server MS Network Load Balancer Oracle RAC - Shell Sun Solaris Cluster
F5 BIG-IP LTM JBoss App Server – JMX/Shell MS SharePoint Oracle RAC – SQL Sun Solaris Zones
HP NonStop MS Active Directory MS SQL Server Oracle MySQL DatabaseSybase Adaptive Server Enterprise
HP nPartitions MS Cluster Services MS Data ONTAP Oracle Siebel CRM Symantec VCS for Unix
HP ServiceGuard MS Exchange Server – WMI Nortel Alteon Oracle WebLogic TIBCO BusinessWorks & EMS
HP Universal Discovery Core Discovery
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.16
Software utilization governance
Define rules
Who is allowed to use what applications
Manage a Definitive Software Library (DSL) that will be the reference
Communicate rules to employees
Publish them
Have employees accountable for the use of applications (code of conduct)
Set up processes
To extend DSL
For users to request access to applications
Capture the rules in your Asset Management application (re-used forsoftware compliance)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.17
The HP Asset Management solution
Business Information Sources
Software Asset Management
Financial Management
Contract Management
Procurement
Asset Portfolio Tracking
Dashboards, Reports, Scorecards
Content
Content
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.19
The SAM best practices package content
Software counters
Compliance and maintenance renewal dashboards
License expenses reports
License contract templates
Workflows and scripts for compliance pre-calculation
Demo data
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.20
Out-of-the-box content
700+ sw titles and versions, 3000+ license skus
Compliance, expenses by publisher, cost for compliance reports
Preconfigured dashboards
Management of upgrade and downgrades
Management of upgrade entitlements by maintenance contracts
SW model normalization for multi inventory sources
Shrink wrapped, but fully customizable – also for discovery tools
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.21
SW titles highlights Licensing model highlights
MS Windows server physical & virtual instances
MS SQL Server CPU licensing (phys. & vtl.)
MS desktop products – exemption of 2nd install on portable device
Oracle CPU licensing (Standard, Standard One, EE; phys. & vtl. Partitions)
IBM PVU licensing, including sub capacity
ESX server flexing
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.23
License life cycle management
Inventorize existing licenses, capture existing contract terms and conditions
Automate new contracts negotiation and validation
License Life cycle management
Procurement: Centralize, Standardize, Automate
Allocation to users: automate requests, check compliance, re-allocate un-used rights
Renew maintenance / dispose (subscriptions)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.24
License Life Cycle Management automated through Asset Manager workflows
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.25
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.26
Compliance Management
Start small expand
Key to success: one single SW Asset Management tool
Compliance report should tackle licensing rules (per CPU / Virtual platforms / downgrade rights…).
Need for powerful relational database asset management application
Ideal compliance report should reconcile
By cost center, country or user
Rights, users entitlements to applications, deployed application and unused applications
Update reports (automation)
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.27
Comprehensive vision of compliance with drill down capabilities through Asset Manager
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.28
Detailed reports, proactive management of maintenances’ renewals
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.29
Understanding of costs and more
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.30
Upgrade and downgrade rights report
Upgrade rights are taken out of the upgraded license version and rolled up to the target version
Downgrade rights are afterwards applied for newer versions that would be over compliant
Compliance after upgrades
Compliance after downgrades
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.31
Next steps
Optimize costs / mitigate risks
Re negotiate contracts or stop maintenance in case of over compliance
Procure new licenses
Remove unused applications or applications used by not entitled people
Expand your SAM Project
After a quick win
Sell your SAM project and expand to other titles / publishers
© Copyright 2012 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice.
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