How to Write Emails People Want to Respond to.
SALES TEMPLATE
1 Prep Your Email
2 Subject Lines
3 Opening Line
4 Body Copy
5 Signature
Want people to respond to your email? Here’s our 5-part formula:
Prep Your Email. 1
Before you start writing ...
Before you start writing ...
Take 5 – 10 minutes to prep ...
Before you start writing ...
Take 5 – 10 minutes to prep ...
... so you can weave recipient context into your email content.
Here’s How:
Try a simple Google search.
See if they blog – If so, what do they care enough
about to write about it?
Find their social presence – Do they have an interesting new post? Have any recent updates?
Find their social presence – Do they have an interesting new post? Have any recent updates?
Pro Tip:
Sign up for Newsle to be alerted when your contacts make
the news.
Check company website – Review the about us page or
management page.
But don’t let your newly acquired bank of information
end your prep.
You actually need a reason to reach out to someone.
You actually need a reason to reach out to someone.
This is where outbound sales meets inbound sales.
Here’s How:
WHAT IS A KEYWORD?
PERSPECTIVE: Consumer/
Prospect
Think: How are you connected?
Do you have mutual connections? Use them in your introduction to establish credibility.
Use a Trigger Event:
Did an internal or external event happen that influences your email introduction?
Jill Konrath Author of SNAP Selling
“A trigger event is something that happens either internally or
externally to an organization that has the potential to create an urgent and
compelling need for your product, service or solution. Suddenly new
priorities emerge from this occurrence – ones that are
a catalyst for change.”
WHAT IS A KEYWORD?
PERSPECTIVE: Consumer/
Prospect
Leverage Lead Intelligence:
What pages did they most recently view on your site? Which search terms drove them to
your business?
Once you have established context, you can leverage that information to start a pe#onalized email conversation.
Subject Lines. 2
Now let’s use that context to script our email.
First set a goal – that’s not closing the deal.
First set a goal – that’s not closing the deal.
Instead, focus on ge$ing a response.
Here are some subject line
variations to try.
Mike, quick question for you.
Mike, quick question for you.
Pro Tip:
This is my highest performing subject
line.
[Mutual connection] recommended I get in touch.
Ideas for [thing that is important to them].
Question about [recent trigger event or goal they have].
Thoughts about [title of their blog post].
Have you considered [your thought or recommendation]?
And here are words to avoid in your subject lines.
• Final • Reminder • Sale • Tempting • Specials • Complimentary • Help • Donation
• Don’t • Exciting • Unique • Discount • Solution • Partner • State of the Art
And here are words to avoid in your subject lines.
Credit: Jill Konrath
Opening Line. 3
Now let’s begin writing the content inside your email.
How many emails do you reply to that begin with,
“My name is ...”
How many emails do you reply to that begin with,
“My name is ...”
That’s what we thought.
Start off by saying something about them, not you.
Start off by saying something about them, not you.
Here are some examples:
Mike, I noticed you ...
Mike, [Mutual connection] mentioned ...
Mike, Saw that we both ...
Mike, I loved your post on ...
Mike, Congratulations on ...
Body Copy. 4
Your body copy should then relay your value by co&ecting you
to your message recipient.
Avoid generic value propositions like:
“We help web marketing firms increase their lead generation by 400% and effortlessly prove ROI to
their clients.”
Avoid generic value propositions like:
“We help web marketing firms increase their lead generation by 400% and effortlessly prove ROI to
their clients.”
Instead, use your research to align with your prospect by focusing on ideas and insights
that will help your prospect achieve their goals.
Try asking a great question.
How, if at all, would you like to improve your strategy?
Is [benefit to them] a priority for you right now?
Do you have any unanswered questions about [topic of learning]?
Are you after a lifestyle business, or world domination?
Are you alone on this?
Has it always been this way?
Would it be nice, or does it have to happen?
What would you do if you were me?
Was this all your idea?
Rick Roberge Sales Coach
“Here’s the secret. I ask lots of questions. I ask
good questions. I ask until I can’t think of any more to
ask. ”
For more questions: http://rickroberge.com/questions/
Signature. 5
Your email signature shouldn’t be a distraction.
Instead, you should:
Keep it short – aka no need to scroll.
Use plain, black and white, text.
Leave contact information and a link to view your online profile of choice.
Want deeper insight into which emails are working?
Try Signals – a free chrome extension
that shows who has opened and clicked
your emails.
Try Signals – a free chrome extension
that shows who has opened and clicked
your emails.
GET SIGNALS TODAY
By Michael Pici
THANK YOU.
Top Related