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Page 1: How to Delight the Hiring Manager

“How to Delight the Hiring Manager”

Webinar for Wednesday, Nov. 20, 2013

2 PM Eastern Time

By Jim McCarthyLeadership Consultantwww.jimmccarthy.biz

Page 2: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Normal responsibilities (headaches) for the Hiring Manager:

1. Strategy 2. Politics3. Competitors4. Travel 5. Manage 6. Hire

Page 3: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

MY BACKGROUND

• Hiring Manager since 1997• Companies from 10 to 15,000

employees• Hired for many different

functions – in U.S. and internationally

• CURRENTLY: I teach companies how to build high performance teams. (Recruit. Develop. Manage. Retain.)

Page 4: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

TODAY’S AGENDA

• Where Hiring Managers Need Help• Where Recruiters Can Improve• The Hiring Process• More Helpful Info• Q&A • Feedback survey

Page 5: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

The Hiring Process: Where Hiring Managers Need Help

Process / Bureaucracy1. Scoping 2. Sourcing3. Evaluating 4. Closing

Use your expertise to

train the Hiring Manager on all

aspects of a clean process!

Page 6: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

The Hiring Process: Where Recruiters Can Improve

1. Process -- too much2. Process – not enough 3. Misunderstanding the role4. Bad pool of candidates

Page 7: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Process

Spend • Time• Effort and • $ now…

…will save you • LOTS of Time• LOTS of Effort and • $$$$$$$$$$ later!

Page 8: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Process

Do you have a hiring

process?

If yes, then educate the HM

If no, then develop one with HM’s input: • Thorough but fast • Clear – no surprises

Page 9: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Process

Help the Hiring Manager understand how to:

1. Get job reqs approved – and alternatives

2. Anticipate bottlenecks 3. Manage work permits and visas4. “Work the system”

Page 10: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Scoping

Discuss with the Hiring Manager:1. Pay / Comp2. Best templates for the job

description 3. Title4. Most or least qualified person?

Page 11: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Scoping: Know what you are selling!“What should be exciting to a candidate about

the… • Role? • Manager? • Team?• Location? • Business unit? • Company? • Industry?”

Page 12: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Scoping: Recognize the ideal candidate

Adjectives? • quantitative vs qualitative• introverted vs extroverted• creative vs detail oriented• multi-talent vs specialist• junior vs experienced

Page 13: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Sourcing: Continue to work closely with the Hiring Manager

1. Get employee referrals. 2. Ask for companies / titles / roles where

you should recruit. 3. Get LinkedIN profiles of ideal prospects,

reach out4. Let HM know your search criteria / where

you are sourcing (Indeed.com? Elsewhere?)

Page 14: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Sourcing: Hiring Manager needs candidates who have the right…

•Cultural Fit•Ability to do the job•Pay• Expectations

Page 15: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Sourcing: Reviewing Resumes with the HM

1. Define process for communicating

2. Iterate quickly on initial resumes

3. Repeat until you are on the same page

Page 16: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Evaluating: Ask the Hiring Manager

1. “Interview Team” composition?2. Timeframes / deadlines? 3. Phone vs Skype vs face to face?4. Anything unusual? 5. Debrief process?6. Getting feedback from

the Interview Team?

Page 17: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Evaluating: Where you can help

1. Phone screens2. Interview questions 3. Scheduling4. Travel plans / reimbursement5. Reference / backchannel /

background checks

Page 18: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Closing the Candidate

1. Who makes the job offer? 2. How much time to give an answer? 3. Getting approval on the candidate’s

counter offer? How long? How much?

4. How good are candidates #2 or #3?5. Hire 2 candidates instead of 1?

Page 19: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Use Your Expertise to

Delight the Hiring Manager!

• Process / Bureaucracy

• Scoping

• Sourcing

• Evaluating

• Closing

= A Fantastic New Hire!

Page 20: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

More Helpful Info

• Get my one page overview “HIRING – Process for Success”• Email me: [email protected]• Please include your first and last

name, title and company name

Page 21: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Thank you and Thank you

Page 22: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Questions???

Page 23: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

Feedback, please!!!!

I’d greatly appreciate if you could give me some feedback. Thank you! Jim

https://www.surveymonkey.com/s/Q58LPF9

Page 24: How to Delight the Hiring Manager

"How to Delight the Hiring Manager" by Jim McCarthy. ©2013. www.jimmccarthy.biz

• Jim McCarthy teaches companies how to build high-performance teams. He works with organizational leaders to strategically devise and implement programs to recruit, develop, and retain people who love their work.

• Jim received a BA in Political Science from the University of Iowa, was a Fulbright Scholar in Germany, and earned his MBA from Stanford. He lives in San Francisco.

• www.jimmccarthy.biz• www.linkedin.com/in/jimmccarthymba