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Page 1: HGH Travel - Company Profile (English)

CULTURE & HERITAGE

SMALL GROUPS

M.I.C.E

SUPPORTIVE ECO & COMMUNITY TOURISM

Y O U R I N D O C H I N A A D V E N T U R E S T A R T S H E R E18 duong van an, hue, vietnam - tel . + 84 54 3 932 789 - fax. + 84 54 3 932 777

email . [email protected] - website. www.hghtravel.com

Designed by Nguyen Thuong Hien - © by HGH Travel.

VIETNAM CAMBODIA LAOS MYANMAR

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Moc Chau - Son La - Viet Nam © by Nguyen Thuong Hien

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Moc Chau - Son La - Viet Nam © by Nguyen Thuong Hien

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HGH TRAVEL IS A FULL-SERVICEDESTINATION MANAGEMENT COMPANY (DMC)

W E S T R I V E F O R E X C E L L E N C E

HGH Travel offers tourists innovative and exciting tour packagesand services throughout Indochina. Our professional staff and

management team has over 20 years experience in tourism enabling us to provide top quality service.

Our extensive operational network allows us to manage therequirements of tourists who travel with us in Vietnam, Cambodia,

Laos, Thailand and Myanmar. We organize everything from ground transportation, flight booking as required,

hotel accommodations, food, activities, events.

We understand that choice is important to the modern tourist soas well as our published tours, we also have the unique feature of

customizing tour options and services as neededto meet the needs of the group.

Our aim is to create everlasting experiences never to be forgotten.

With excellent team work, creative thinking, dedicationand a positive attitude everyone at HGH Travel

are focused on monitoring, evaluating and respondingto necessary changes in existing tours as well as researching

and adding new tours to the portfolio.

WHO ISHGH TRAVEL?

O U R S A F E T Y A N D I N S U R A N C E

W I T H Y O U E V E R Y S T E P O F T H E W AY

All modes of transportation used are regularly inspected toensure that they are all in good working order and offer maximum safety and comfort.

Our drivers are trained, monitored and evaluated to ensure that they always follow road regulations, maintain safe handling of vehicles and offer courteous and helpful support to all passengers.

We are fully insured by Vietnam Insurance Corporation (Bao Viet)for Third Party Liability.

Wherever you are in Indochina, you will be escorted and support-ed by local guides with whom we work closely.However, if there are any queries or concerns,the staff team at the HGH head office in Hue

are available to offer additional support.If required and if possible, we are will change arrangements

to meet personal requirements during a tour.

O U R P R O M I S E

Requests for information will be responded to within 12-24 hours depending on the time zone difference. HGH staff continues to be diligent in maintaining communication and responding as needed from the time of the initial inquiry and booking through the tour itself to the time of the departure for home.

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offers a wide variety of activities such as hiking, cycling, kayaking, caving, fishingand farming as well as Zen Buddhismand local Spa treatments.When creating eco-tours, we incorporatean unique experience for customers while maintaining and protecting the environment and culture.We have also created community tours to enable tourists to have the added experience of supporting communities throughwork tours, charity trips and other responsible programs. Sustainability is the by word that guides us.

HGH Supportive Eco &Community Tourism

provides easy pre-made tour packages and services with a variety of tour options throughout Indochina.Clients enjoy easy hassle free “Book & Go”with no worries of concerns of needing to form larger groups. HGH Travel guarantees the departure date for groupsas small as two people.

HGH Small Groupbrings the culture and heritage of Indochina to tourists from all over the world.We work with other tour operators all overthe globe to provide their clients withunforgettable experiences.Our services allow tourists to enjoythe locations and destinations they visitbut we also add the extra dimensionof enabling them to have handson experience by partaking in the daily life activities of the people around them.

HGH Culture & Heritage

HOW WE DO BUSINESSHGH Travel is a full service destination management company that provides twoseparate forms of service: HGH Travel Inbound Wholesale & HGH Travel Direct Sales.

HGH TRAVEL INBOUND WHOLESALES

HGH Travel Inbound Wholesale offers 4 separate divisions to cater to everyone’s needs:

Eprides itself on its abilityand dedication to providingtop quality customer service

when taking care of incoming incentives. We also have

extensive experiencein managing conferencesand other special events.

HGH M.I.C.E

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By booking with HGH Travel, tourists help us contribute to the economical growth and development of our communities. Our tours help employ many people within the tourism industry including those working in hotels, restaurants andother touristic venues. However, farmers, fishermen, artisans and other local people also benefit.

On community tours, tourists not only see but also get a chance to partake in the daily life of the locals. Tours help by bringing in a source of revenue that would otherwise not exist. The same applies when products and handicraft itemsare purchased. Everything contributes to maintaining the heritage and culture of the local community.HGH also contributes a percentage of the proceeds to the communities that we visit.

Anyone who books with HGH Travel knows that they will receive the highest quality service at the most affordable rateswhile contributing to the sustainability of our communities, culture, and heritage…even more reasons to chooseHGH Travel.

When consumers visitwww.hghtravel.com, easily see the travel options within the regionsof Indochina. They can also bookeverything from flights, hotels,ground transfers, tour packages andspecial events. And of course,our professional sales teamis always ready to answer any queriesvia email or phone.

Vietnamese and expats can enjoythe support of the team while making travel plans to domestic or regional destinations.

HGH Online Services

HGH Offers Outbound&Domestic Travel

HGH TRAVEL SUPPORT ING I TSCOMMUNIT IES AND HER ITAGE

HGH TRAVEL DIRECT SALES OFFERS TWO SEPARATE CATEGORIES

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The team exists to create the best experiencefor the consumer from the first contact for informationthrough the decisions and booking process and during the selected tour.Working for HGH TRAVEL becomes more than just a job,it is being part of a family dedicatedto working together to be the best in the business.

Our services are flexible,creative and innovative offering customizable and affordable tourand travel services to the consumer while protecting the environmentand culture and contributing tothe growth of local communities.Our greatest strength is our abilityto adjust and adapt our servicesto the needs of the customer.

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ES We recognize that the modern tourist

is looking for something differentand offer that extra dimension to a tour.

Just this year, we are addinga number of new tours to

our portfolio ranging from caving in the magnificent area of Quang Binh

in Vietnam to a home staythat also teaches Zen Buddhism practices.

We recognize that tourists may have concernsand may need help at a moment’s notice

before and during a tour.We aim to offer that service

to the very best of our capability.

Quy Nguyen graduated from Hue University in 1995 and received his BA Degree in Englishand from Ha Noi University in 2005 with a BA in Tourism. His 20 years of experience in the tourism fieldbegan as a tour guide. He then worked for Huong Giang Travel Company in Hue City until June 2012.As Director of Huong Giang Travel he received “Vietnam’s Top Ten Tour Operator” Awards for four years.He founded HGH Travel and is currently the Chairman and Executive Director.

Quy’s highest personal recognition was when he received the Certificate of Merits from Vietnam’s Prime Minister.

It is his ambition to take HGH Travel to a new level of tourism with the key words being sustainable, eco-friendly, affordable and innovative. With Quy’s vision and insight, HGH Travel will become the top tour operator in Indochina.

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BOARD OF DIRECTORS

BOARD OF MANAGEMENT

OUR STRUCTURE OUR DESTINATIONS

SALESDEPARTMENT

FINANCE &ACCOUNTINGDEPARTMENT

OPERATIONSDEPARTMENT

MARKETINGDEPARTMENT

AIRTICKETING

&DIRECTSALES

DEPARTMENT

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For diversity of scenery and experiences among fun loving and friendly people from 53 Ethnic groups, Vietnam is the place to be. Vietnamese people are passionate about many things but few things more than food. Savor the unique flavors and textures created by restaurateurs and street vendors alike. A journey from the mountainous north to the low lying south,offers breathtaking scenery and numerous unique Heritage sites includingthe magical Ha Long Bay. Cities offer as much variety as the scenery fromthe old world charm of Ha Noi, to the elegance of Hue andthe modern vibrancy of Ho Chi Minh City. From Chinese rule through the America/Vietnam war to the present day, Vietnam has an amazing history that can be seen reflected intoday's way of life.

VIETNAMThe Khmer Empire of the 9th to the 15th centuries is long gone as

a living culture but Cambodia is blessed with the remains ofmany magnificent buildings in the 400 square kilometer site

that forms the Angkor Archaeological Park. The Angkor Wat andAngkor Thom sites as well as numerous smaller but no less

magnificent buildings were part of the Park that wasthe largest pre-industrial city in the world.

Siem Reap acts as the gateway to Angkor Park but is a charming town in itself.

In the central area, is the capital of Phnom Penh. Further south, you find beautiful unspoilt beaches flanking the Gulf of Thailand.

Cambodia is a beautiful country to visit where tourists will receivethe open friendliness and welcome of the Cambodian people.

CAMBODIA

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MYANMARMyanmar is still often known as Burma. Myanmar's history isa glorious mishmash of settlers and invaders from all fronts

over the past centuries that shapes the architecture,character and the way of life today.

The strong Indian influences are intertwined with local traditionsand tinged with influences from China. This can be evidenced

in the various stupas and temples throughout the country,which bear a distinct resemblance to those in northern India.

Like neighboring Thailand, Theravada Buddhism isthe single largest religion, and even some of the most remote villages

will have a village temple for people to pray at.Closed to the world at large for many years,

Myanmar is a country of mystery and wonderwhich has now opened its doors for the more adventurous traveler.

LAOSThe official name is Lao People's Democratic Republic (PDR) but it is said that an alternative meaning of PDR is “Please Don’t Rush”. And this rather sums up the locals and the way of life in Laos. The cosmopolitan capital of Vientiane is relaxed, laid-back and charming. Tourists can take a walking tour of the major sites of temples, museums and monuments before meandering in the open spaces along the side ofthe magnificent Mekong River. Going north, the Unesco World Heritage City of Luang Prabang offers splendid temples, Colonial Era architecture,excellent range of food, vibrant night market and much more. The mountainous north and the flatlands of the south offer much for the more adventurous traveler who wants to experience the varied and beautiful rural Laos.

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Thailand is the most visited country in SE Asia and with good reason.With great food, a tropical climate, fascinating culture and extensive beaches, Thailand is a magnet for travelers the world over.Bangkok is a huge cosmopolitan city where modern buildings nestlecomfortably near to an ancient temple adorned with multi colored,gold encrusted artifacts.Elsewhere in Thailand, you can find almost anything including thick jungles and crystal blue waters. And of course, then there is the food.Who does not like Thai food ? The flavors and textures are legendary around the worldbut never better experiences than in the homeland.Exotic, yet safe; relatively cheap, yet equipped with every modern amenityyou need, there is something for everyone in Thailand.

THAILAND

OUR LOCATIONS

COMPANY’SHEADQUARTERS

HGH Travel’s headquarters is located in Hue city but has many offices around Indochina.Our offices are always prepared to assist anyone with questions or booking.You can find our offices at anyone of these locations.

ADD. 18 DUONG VAN AN,

HUE CITY, VIETNAM

TEL. + 84 54 3 932 789

FAX. + 84 54 3 932 777

EMAIL. [email protected]

WEBSITE. WWW.HGHTRAVEL.COM

OFFICES

PHNOM PENHCAMBODIA

add. no. 49eo, street 107(sok hok),

phnom penh, cambodiatel. + 855 23 882 663fax. + 855 23 882 658

VIENTIANELAOS

add. ban hong kaikeochanthabouly district.

lao p.d.rtel & fax. + 856 21 213 278mob. + 85 620 55 920 888

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Ao Dai - Hue - Viet Nam © by Nguyen Thuong Hien

The Hue Royal Court Music has been recognized as masterpieces

of the Oral and Intangible Humanity by UNESCO in 2003.

Mr Lu Huu Thi - Photo by Ho Ngoc Son