Download - Healthcare talent shortage: fact or fiction?


The U.S. population is growing and aging, creating higher demand for healthcare services, particularly for healthcare providers.

Research indicates a growing talent gap. Accenture Strategy sees the situation differently.

DEMAND FOR HEALTHCARE SWELLS


New technologies are shifting the way work gets done, freeing clinicians from routine tasks, and augmenting providers’ ability to deliver more personalized treatment.

CLINICIAN DEMAND IS CHANGING


Accenture Strategy finds that talent equilibrium can be achieved by 2030through advances in healthcare technology and changing talent practices.

A TALENT EQUILIBRIUM


Patients increasingly want to receive care on their own terms, and are electing to use self-service and automated tools, like wearables and biometric devices.

PATIENTS BECOME PART OF THE CARE TEAM


Accenture Strategy estimates that self-care will meet up to 10% of demand for healthcare services by 2030.

SELF-CARE ON THE RISE

CLOSING THE TALENT GAP:


When machines take on tasks, it frees up clinicians to do what they do best — care for people. Combining data with clinical judgement enhances outcomes.

MACHINES GOMAINSTREAM


Accenture Strategy predicts that by 2030, 25% of current healthcare tasks will be automated. Robotic process automation, AIand cognitive computing are leading the way.

LESSENING THE LOAD



Shifts in culture and values make non-traditional employment models more appealing to clinicians. New talent sourcing models that enable just-in-time utilization of freelance, on-demand and virtual care workers are emerging across industries.

HELP WANTED… HERE AND THERE


Since 2002, the number of U.S. doctors working freelance has nearly doubled. The talent gap decreases with just-in-time utilization of the workforce, eliminating 11% of today’s talent demand.

FLEXIBLEWORKFORCE MODELS



Three steps to supporting the changes in demand for, and delivery of, healthcare services:

PREPARING FOR THE FUTURE WORKFORCE

“Talent” now includes internal employees, an on-demand workforce and machines. Consider how skill needs will change with the pace of digital advancements, and how new sourcing channels can help to fill gaps.

1. REDESIGN TALENT STRATEGIES



Build data analysis and digital capabilities through innovative learning methodologies. Create opportunities for real-time and on-the-job learning and career planning.

2. BUILD DIGITAL MUSCLE




A spirit of innovation, hospitality and agility will be at the heart of successful organizations. Identify digital advocates who will encourage and mentor through change.

3. SHAPE A WINNING CULTURE



Learn more about closing the talent gap and delivering a new standard of exceptional patient experiences, with the full report:

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HEALTHCARE TALENT SHORTAGE: FACT OR FICTION?

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