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The Future of CollaborationWeb 2.0 and Performance 2.0
Presented to NASA Glenn Research Center
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Introduction
High Performance Complexity and threat Englebart − CODIAK
Web 2.0 Connecting machines Connecting content Connecting people (collaboration) Challenges
Next Steps Technology trends Web platforms Collaboration 2.0 Enterprise IQ SM
Conclusion
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Copyright 2009 − MINDWEST Strategies www.mindwest.net
John S. Hale
Government & BusinessEOP (OMB, ONDCP, NPR), GAO/IMTEC, Peace Corps/IG, USAF, American Television & Communications Corporation (Time-Warner), Satellite Information Systems Company (SISCOM), Atlanta Technologies, MMI Companies, Northrop Grumman
EducationUS Air Force Academy, University of Colorado, University of Denver
InformaticsX*PRESS Information Services, InfoDex, Information-Efficient Presidency, National Online Town Hall, Health Online, Knowledge Management Board, Hospital Informatics Strategy, Cynurgy Collaboration Portal, National White House Youth Media Campaign
Introduction
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Introduction
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INFORMATICSENTERPRISE
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High Performance Complexity & Threat
The post-Cold War highly competitive technological era provides NASA with a compelling opportunity to combine the strengths that led to the dramatic technological advances of a decade ago with the wisdom required to maintain this nation's leadership in the global arena. National Performance Review − 1993
On January 14, 2004, the President announced a new Vision for space exploration ... NASA is in the midst of a transition effort of a magnitude not seen since the end of the Apollo program … . This transition will include a massive transfer of people, hardware, and infrastructure. ... GAO continues to emphasize that given the Nation’s fiscal challenges and NASA’s past difficulty developing systems within cost, schedule, and performance parameters, it is imperative that the agency adequately manage this transition in a fiscally competent and prudent manner.Comptroller General of the United States − 2005
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I believe that the assembly of the International Space Station is a more difficult engineering feat than was the Apollo program. Certainly, completing the International Space Station, retiring the Space Shuttle by 2010, and managing the effective transition from the Space Shuttle to new commercial cargo and crew transportation capabilities, the Orion Crew Exploration Vehicle, and Ares launch vehicles are the greatest management challenges facing NASA since the Apollo era. NASA Administrator − 2007
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Complexity & Threat
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Space pioneers wanted for 520-day Mars experiment
The European Space Agency (ESA) on Tuesday called for applications for one of the most demanding human experiments in space history: a simulated trip to Mars in which six "astronauts" will spend 17 months in an isolation tank on Earth. … The trip is fraught with many technical challenges, many of which are outranked by the question of keeping the crew healthy and sane.AFP/Yahoo − June 19, 2007
High Performance
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Concurrent Development, Integration & Application of Knowledge
[A]s far back as the 1960s he was touting the use of computers for online conferencing and collaboration. … Like Vannevar Bush and J.C.R. Licklider, Engelbart wanted to use technology to augment human intellect.
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High Performance Douglas Englebart − CODIAK
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Web 2.0 Concepts
WEB 1.0 − static content / broadcast WEB 2.0 − web apps / web svc / open platforms
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Connecting Machines The Semantic Web
Open StandardsRich applicationsExponential adoption
I have a dream for the Web [in which computers] become capable of analyzing all the data on the Web – the content, links, and transactions between people and computers. A ‘Semantic Web’, which should make this possible, has yet to emerge, but when it does, the day-to-day mechanisms of trade, bureaucracy and our daily lives will be handled by machines talking to machines. The ‘intelligent agents’ people have touted for ages will finally materialize.” Tim Berners-Lee, Founder, W3C, 1999
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Web 2.0
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Web 2.0 Connecting Content
National Intelligence Production Community
Transition of the Web from isolated “information silos” into dynamic and manipulable INFOSPHERE.
KNOWLEDGE MANAGEMENT
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Connecting People Architecture of Participation Relationship Capital COLLABORATION
Web 2.0
• Groupware / Virtual Presence• Organizational Operating System • Communities of Performance SM
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Challenges
Behavioral− Intuitive Barriers ... “The Eyes Have It”− Who’s In Charge? ... managers vs. techies− Right Tool ... creative vs. executive − Accountability ... “virtual water-cooler” vs. “real work”
Technical− Limited standardization between Web applications− Inability to interoperate− No central management of Web applications
Web 2.0
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Next Steps Technology Trends
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Next StepsThe Hype Cycle
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Next Steps
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Transformational / High Benefit
<2 YearsKnowledge management
2-5 YearsWeb 2.0 workplace technologies
5-10 YearsCollective IntelligenceUbiquitous CollaborationCorporate Semantic Web
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Web Platforms
Emerging Web platforms• Mapping − Google Maps API• eCommerce − Amazon eCommerce API• Collaboration − ???
More and more Web applications More and more Web services More interoperability and centralization of Web apps/svcs
Next Steps
Harnessing the Power of Web Platforms
Central frameworks for integrating Web apps/svcs
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Technology Trends − cont’d Shake-out among platform vendors
Vendor independenceVendor lock-in
Third-party and in-house applications … one knowledgebase
Targets “tighter integration”
Best-of-breed/appropriate technologies from multiple vendors
One “go to” vendor to call if there is a problem
OPENPROPRIETARY
PROPRIETARY vs. OPEN PLATFORMS
Next Steps
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Collaboration 2.0 Web platform for cross-organization work Rapidly dropping collaboration and transaction costs Unleash power of human capital NEW MODE OF PRODUCTION New paradigm Usual resistance but …
Next Steps
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Collaboration 2.0
Next Steps
“The Internet Is the Computer”& “Central Nervous System” essential to 21st Century Enterprise IQ SM
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Enterprise IQ SM
Common virtual workplace− Creative work− Executive work
Real-time corporate intelligence Collaboration & rapid adaptation Vital to breakthrough performance
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Next generation collaboration serves stakeholder needs across organizational boundaries and rapidly adapts for tomorrow. Web 2.0 serves people (not the people serving the platform). Otherwise …
THEY WON’T USE IT.
Next Steps
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Conclusion
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Web 2.0 is about applications, services and open platforms
Collaboration 2.0 is mission-critical
Performance 2.0 is driven by mission and management – not legacy systems
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