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Page 1: FUNDRAISING SOFTWARE · Fundraising software helps nonprofits and other charitable organizations keep track of donations (including donors’ contact information) and other fundraising

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FUNDRAISING SOFTWARE DECEMBER 2018

Page 2: FUNDRAISING SOFTWARE · Fundraising software helps nonprofits and other charitable organizations keep track of donations (including donors’ contact information) and other fundraising

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C O N T E N T S

Introduction

Defining Fundraising Software

FrontRunners (Small Vendors)

FrontRunners (Enterprise Vendors)

Runners Up

Methodology Basics

3

5

6

8

10

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This FrontRunners analysis is a data-driven assessment

identifying products in the Fundraising software market that offer the best capability and value for small businesses. For a given market, products are evaluated and given a score for Usability (x-axis) and User Recommended (y-axis). FrontRunners then plots 10-15 products each on a Small Vendor and an Enterprise Vendor graphic, based on vendor business size, per category.

In the Fundraising FrontRunners infographic, the Enterprise Vendor

graphic had a minimum qualifying score of 3.79 for Usability and 3.48 for User Recommended, while the Small Vendor graphic had a minimum qualifying score of 4.47 for Usability and 4.20 for User Recommended.

To be considered for the Fundraising FrontRunners, a product needed a minimum of 20 user reviews published within 18 months of the evaluation period. Products needed a minimum user rating score of 3.0 for both Usability and User Recommended in both the Small and Enterprise graphics.

I N T R O D U C T I O N

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INTRODUCTION

The minimum score cutoff to be included in the FrontRunners graphic varies by category, depending on the range of scores in each category. No product with a score less than 3.0 in either dimension is included in any FrontRunners graphic. For products included, the Usability and User Recommended scores determine their positions on the FrontRunners graphic.

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Fundraising software helps nonprofits and other charitable

organizations keep track of donations (including donors’ contact information) and other fundraising activities. It empowers nonprofits to securely solicit, collect and track donations through individual, planned, recurring or major giving.

Software Advice’s FrontRunners is focused on the North American Nonprofit Fundraising software market. We identify this set of core capabilities for the Fundraising

software category. The software must cater specifically to nonprofits/charitable organizations and offer donor management and fundraising capabilities.

D E F I N I N G F U N D R A I S I N G S O F T WA R E

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For each individual rating in both the Usability and User Recommended criteria, the methodology

weighs recent reviews more heavily.

US

ER

RE

CO

MM

EN

DE

D

5.03.4

5.0

3.4

USABILITY

DonorView

EleoTxt2Give

BiddingOwl

DonariusFlipcause

Bloomerangmemberplanet

4aGoodCause

Little Green Light

MatchMakerAplos

GiveGab

Accelevents

Gesture

F R O N T R U N N E R S ( S M A L L V E N D O R S )

FRONTRUNNERS® FOR FUNDRAISING, DECEMBER 2018

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F R O N T R U N N E R S S C O R E S

( S M A L L V E N D O R S )

TOTAL SCORE

USABILITY SCORE

USER RECOMMENDED

SCORE

1 Eleo 9.75 4.97 4.78

2 Txt2Give 9.51 4.77 4.74

3 Accelevents 9.42 4.76 4.66

4 BiddingOwl 9.37 4.75 4.62

5 Flipcause 9.23 4.66 4.56

6 Donarius 9.32 4.79 4.53

7 Bloomerang 9.22 4.71 4.52

8 memberplanet 9.10 4.60 4.50

9 Little Green Light 9.00 4.53 4.47

10 MatchMaker 8.96 4.63 4.33

11 Gesture 8.86 4.56 4.30

12 Aplos 8.83 4.54 4.29

13 DonorView 8.78 4.51 4.27

14 4aGoodCause 9.01 4.77 4.24

15 GiveGab 8.69 4.48 4.21

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For each individual rating in both the Usability and User Recommended criteria, the methodology

weighs recent reviews more heavily.

US

ER

RE

CO

MM

EN

DE

D

5.03.4

5.0

3.4

USABILITY

OneCause

EveryActionDonorPerfectNeonCRM

PatronManager

Network for GoodRaiser's Edge NXT

iMIS

ClassyeTapestry

YourMembership

F R O N T R U N N E R S ( E N T E R P R I S E V E N D O R S )

FRONTRUNNERS® FOR FUNDRAISING, DECEMBER 2018

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F R O N T R U N N E R S S C O R E S

( E N T E R P R I S E V E N D O R S )

TOTAL SCORE

USABILITY SCORE

USER RECOMMENDED

SCORE

1 OneCause 9.22 4.68 4.54

2 EveryAction 9.14 4.68 4.47

3 PatronManager 8.76 4.32 4.44

4 NeonCRM 8.84 4.44 4.39

5 DonorPerfect Fundraising Software 8.87 4.50 4.37

6 Network for Good 8.60 4.49 4.11

7 Raiser's Edge NXT 8.29 4.18 4.10

8 iMIS 7.80 3.80 4.00

9 Classy 7.75 4.09 3.66

10 eTapestry 7.49 3.86 3.63

11 YourMembership 7.31 3.82 3.49

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R U N N E R S U P

@EASE

@Pay

360Alumni

Abila Elevate

Abila Fundraising 50

Abila Millennium

Abila netFORUM

Acceptiva for Nonprofits

ActBlue

Agilon ONE CRM

AMO

Amplify

Andar/360

Anedot

Apricot Social Solutions

Argenta Cloud Software for Nonprofit Organizations

Arts People

BasicFunder

Benevity

Bernard

BetterUnite

bidcoz

Bidr

Blackbaud CRM

Campaign Deputy

Causecast

CauseVox

CharityMaster

Charityproud

CharityWeb

CiviCRM

ClearView CRM

Click & Pledge

ClubExpress

CommunityHERO

CommunitySuite

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CoolFocus

Crowdpac

CrowdRise

CSR360

CyberGrants

DaySchool

DenariOnline

DoJiggy Donations

DoJiggy Pledge

Donately

DonateQ

Donation Director

DonationMatch

Donor Engine

Donor Tools

Donorbox

DonorBridge

DonorCommunity

DonorDrive

DonorHub

DonorLynk Fundraising Suite

DonorPro

DonorSnap

Donorware Fundraising Software Suite

Doubleknot

Duplie

e-Giving

easyTithe

Elefundo

Elexio Giving

Engaging Networks

Exceed

Exceed Beyond

FanAngel

FastFund Software Suite

Findjoo

FirstGiving

Fluxx

Form Groups

FUND E-Z Fund Accounting

Funding Change

Fundly

FundRaiser

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Fundraising website builder

FundRazr

fundstakPRO

Funraise

GiftWorks

Give by Cell

GiveCampus

Giveffect

Givelify

GiveSmart

Givily

GivingFuel

GivingTools

Good Done Great

Gradsgate

GrantHub

Greater Giving

HandsOn Connect

iDonate

Impexium

infoodle

Interact

Keela

Kindful

KindLink

LegacyGiftmaker Suite

MemberLeap

Membership Toolkit

MemSys

Missio

MobileCause

Mogiv

MOHID

MoneyMinder

Moreweb.org

MyFunRun

NationBuilder

NewOrg Management System

NonProfitEasy

Online Giving by AmericanChurch

OvationTix

Panorama

PCR Educator

Pelicanconnect

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Phone2Action

Polis

ProClass

ProspectView Online

Qgiv

RaiserSharp

raisin by A.K.A. New Media

Raklet

RallyBound

RallyMe

RandomPicker.com

Razoo

Reason2Race

ResultsPlus Fundraising Software

Revv

Salesforce for Nonprofits

Salesforce Foundation

Salsa CRM

SecureGive

Seraphim

ShopWithScrip

SimpleGive

Sparkrock

Spektrix

Sumac

Sustain

SWEET

Tendenci

Tessitura

The Databank

The Silent Partner

TidyHQ

Trail Blazer suite

Unit4 Business World - Non-Profit

Veracross

VeryConnect Suite

Virtuous

VolunteerHub

VolunteerMatters

White Fuse

Wild Apricot

Xledger

Ytel Contact Center

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The FrontRunners methodology assesses and calculates a

score for products on two primary dimensions: Usability on the x-axis and User Recommended on the y-axis.

The Usability score is a weighted average of user ratings including:

• End-user ratings of one to five stars on the product’s ease of use.

• End-user ratings of one to five stars on the product’s functionality.

The User Recommended score is an overall weighted average of scores including:

• End-user ratings of one to five stars on how valuable users consider the product to be relative to its price.

• End-user ratings of one to five stars on how likely they are to recommend the product to others.

There are up to two FrontRunners graphics for each market, one Small Vendors and one Enterprise Vendors graphic. The Small Vendors graphic highlights qualifiers from smaller (by employee size) vendors, while the Enterprise Vendors graphic displays qualifiers for larger (by employee size) vendors.

M E T H O D O L O GY B A S I C S

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METHODOLOGY BASICS

Markets are defined by a core set of functionality, and to be eligible for FrontRunners, products must offer that core set of functionality. Core functionality required is determined by our research analysts, who provide coverage for and have familiarity with products in that market. Additionally, a product must have at least 20 unique user-submitted product reviews published within 18 months of the start of the analysis period across the three Gartner Digital Markets web properties: softwareadvice.com, capterra.com and getapp.com.

Inclusion in the Small Vendor or Enterprise Vendor FrontRunners graphics is based on vendor employee count. Vendors eligible for the Enterprise Vendor graphic must have more than the median employee count for all vendors in the market, or 100 employees—whichever is greater. Vendors whose employee counts do not meet either of those thresholds qualify for the Small Vendor graphic.

1 In the event fewer than 10 products qualify for either a Small Vendors or Enterprise Vendors FrontRunners graphic, the vendors that do qualify will be combined into a single graphic.