Established in 1999
Outsourcing company with Voice and Back office expertise
1st Government License holder.
Brand custodian philosophy for long term relationship
Full time Workforce (Agent/BPE) 66Management/Line Officials 12
Windmill Advertising Limited
Onecall Solutions Limited
Grassroot Communications
Color Marker Limited
Windmill Education Services Limited
Coral Blue Resort
Windmill Infotech Limited
Club Vacation
Contact Center Services
Social Media activities
Tele survey
Back office data mining
We do…
Customer Care helpline
Complain & Inquiry Management
Emergency Contact
Feedback Management
SMS & Chat
Contact Center Services
Website/Page management
Feedback/Complain tracking
Interactive & keep live
Social Survey
SOCIAL MEDIA
Research & Market Strategy
Lead generation
Appointment Setting
Satisfaction Index
Information dissemination
One2One campaign
TELE SURVEY
Scanning & archiving
Digitalization of Data
Physical Storing
Data Entry and word processing
DATA MAINING
Our Strength is … our People
Customized proprietary training method from
Hero Mindmine & IFC-Business Edge
Superb work environment with Canteen &
logistics
State of Art Security and control mechanism
for Data privacy
24x7 power backup and operation facilities
Core Values
Respect is earned and
given
Dedication to the end
Happiness in all we do
Integrity
to do what’s right
Objective: Social Service
Benefits:
1. To make a difference
2. To generate productivity
3. To make A Brand Image on customer’s mind
4. To maintain a database of customer
requirements.
Meril Super Mom
Case Study
Working Process
Call to the hotline number of Meril
Dr. will hear the problems and suggest
Solution
Windmill Database
Daily Reports
Meril
Reporting Format
PARTNERS
© WESL 2013/IFC-BE
23 process completed
8 annual contract
120,00,00 connected
64 region covered
so far so good !!
and few more….
Our Clients
www.windmillbd.net
Thank You
Copyright © WIL, 2013. All rights reserved.
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