Hollywood, CA
April 22-25, 2015
Emerging HR Technologies and how they are changing the HR Landscape for the better.
• Explore the evolution of Human Resources & how technology has responded…or leads the way?
• Review how technology has impacted the different disciplines of Human Resources
• Applicant Tracking & Talent Acquisition
• Digital Talent Acquisition
• Social Influences
• Video Technologies
• Performance Management
• Traditional Appraisal Model vs. New Methodologies
• Employee Engagement
• “Flipped Meetings” & Learning
• Wearable Technologies – Google Glass
• ERP’s vs. Affordable Talent Management Technologies
• Building your own HR Technology Strategy
Agenda
How has HR technology evolved?
Evolution of Human Resources
Personnel Management
Human Resource
Management
Strategic Talent
Management
Why the shift?The purpose has changed. - focus on a more comprehensive approach to managing talentThe audience has changed. - the primary users have become managers and employeesHR technology has progressed. - a new category of software called an integrated talent management suite
Strategic Talent Management
Talent management is the science of using strategic human resource planning and employee engagement to improve business value and to make it possible for companies and organizations to reach their goals.
A talent-management strategy needs to link to business strategy to make sense.
Human Capital Institute © 2013
Strategic Talent Management = Results
87% more capable of
hiring the best
109%
more capable of
retaining high
performers
higher revenue per
employee26%
“The Hottest Trends in HR Technology…and many are disruptive”
– Josh Bersin, Forbes
1. The Convergence of Talent Management and ERP is Here.
2. User Experience is The New Battleground
3. “Taps Replace Clicks” - Mobile is The Platform, Not A Platform
4. Big Data Talent Analytics Tools Have Arrived
5. HR Vendor-Provided Middleware is Becoming a Standard
6. MOOCs and New Learning Modalities
7. Evolving Assessment Science and BigData are Changing The Way We Source
8. Video and Social Everywhere
9. Watch for Wearable Computing and The Internet of Things
Bottom Line: HR Technology Is Changing Fast
Employee Life Cycle
Source: Bersin by Deloitte
Applicant tracking systems
http://www.capterra.com/applicant-tracking-software/
• Job Boards:
Shift to,
• Search:
• Social:
Here’s what’s trending in Recruiting- Kris Dunn, Workforce.com
LinkedIn users
Users in the United States
Percent of users that check LinkedIn daily
Percent of LinkedIn members who have never worked at a company with more that 200 employees
Number of students and recent grads that are on LinkedIn
300 million 100 million 40%
59%
30 million
Monthly active users
Total number of daily active users
Percentage of millennials (15-34 year olds)
that use Facebook
Percent 18-29 year olds in the U.S. that have a Facebook account
Percentage of the Class of 2014 that use Facebook
1.3 billion (70% only use mobile)
829 million
66%
84%
87%
9 ways HR & Recruiting technology will evolve in the next 4 years
- Heather Huhman, TLNT.com
Millennials will dictate evolution in HR Tech
Social capabilities integrated into the platforms
Employer value proposition, branding will be real recruiting difference
Video will impact HR technologies
• Candidate Engagement Tool– At career website and job postings– Educate applicants; more engaged and informed applicant– Showcase the company culture & branding
• Video as a screening tool– Video cover letters, video resumes, video/web interviews
• Video as an interview tool– Long distance and/or high convenience interviews
• Video as an onboarding tool– Education tool leveraged both prior to and immediately after a
new hire’s start date– Get to know the organization, make the right first impression
• https://www.youtube.com/watch?v=Fxou6IvoN7M
White Paper – “Video Technology in the modern recruiting process”
Performance Management
“Traditional” Performance management Model
Manual / Paper Based
Target Strategy
Stack Ranking
“Look Back” Performance Reviews
Manager Only Appraisal
Employee Self Appraisal
Performance Management Technologies
Replace "rank and yank" with coaching and development
Only 8% of companies report that their performance management process drives high levels of value
58% percent said their current Performance management process is not an effective use of time.
Organizations where employees review their personal goals quarterly—or even more often—were nearly four times more likely to score at the top of Bersin by Deloitte’s Total Performance Index.1
Employee self-appraisals, anytime Performance management process should focus on continuous
coaching and development, rather than competitive evaluation.
Performance Management is broken – Alex Nabaum
“New” Performance management Models
Electronic vs. Paper
Move to “Social Performance”
Eliminate “Look back” Performance Reviews
Real-time recognition
Managers learn to give immediate feedback
Public recognition for notable accomplishments.
Competition & “Gamification”
Performance Management
http://www.capterra.com/performance-appraisal-software/
What to look for? Performance Management Platform•Web based•360 Degree Feedback•Ad Hoc Reviews•Alerts / Reminders•Appraisal History Tracking•Competency Tracking•Custom Rating Scales•Custom Review Forms•Employee Self Service•Goal Setting / Tracking•Individual Development Plans•Peer Appraisals•Review Form Templates•Self-Appraisals
Employee Engagement
Organizations that have engaged employees:
• 85% more sales than the competition• 26% higher gross margin over
competition• 4X growth of earnings per share over
competition
Where can you engage employees?
Engagement - HR Answers: Motivating Millenials- Ari Bixhorn, senior vice president of Panopto
“Flipped Classrooms & Flipped Meetings” Organizer shares presentation with attendees ahead of time Organizers can also use video as a simple way to quickly record and
share a post-meeting summary with action items and next steps. http://panopto.com/features/screen-recording/ http://camstudio.org/ (open source / free streaming video software)
Social learning record video training sessions & assignments to demonstrate
comprehension and share best practices with classmates.
IBM found participants learned 5X more material at one-third the cost of instructor-led training.
Creative ways to engage with wearable technologies
Google Glass in the credit union
Brett Wooden, SVP Marketing & Innovation, CY-Fair FCU, Houston, TX
28
Where could we use Glass?
Training
Conferences
Collaboration
Virtual Meetings
Facial recognition
Recruiting
HR’s technology dilemma
• Duplication• Manual Processes• Disparate Technologies• Limited Reporting
ERP evolution
“Hire to Retire” TechnologyHRIS or Integrated Talent Management Suite
Web-based, hosted solution with self-service portal Ability to post jobs, streamline recruiting &
onboarding Centralizes all employee & administrator activities Employees can complete new hire, open
enrollment, and qualified events Clock In/Out and Manager approval all centralized
and integrated with payroll Time off balances can be viewed, leave can be
requested and approved Weighted Performance management, aligned with
institutional goals, with employee self assessment
“Social” attributes Align HR as a business partner Collaboration across organization Unified user experience Mobile capabilities Electronic employee record / profiles – digital
identity Employees are engaged in all aspects of HR Actionable intelligence with real-time reporting
across the organization Reduced risk to compliance related
Employee Portal
Benefits Mgmt
Time Off Tracking
Time & Attendance
Applicant Tracking
Performan Mgmt
Advanced Reporting
Are you too busy to improve…?
Building a tech strategy & roadmap
What’s Needed for Your Organization:
What’s Needed for Your Staff:
What’s Needed for Your Strategy:www.woodenconsulting.net
Contact Information
Christopher Fisher, Vice President – CU People, Inc.(281) [email protected]/in/fisherchristopher/www.cupeople.com
Resources• http://www.hci.org/• http://home.bersin.com/• http://www.forbes.com/sites/joshbersin/2013/10/21/the-9-hottest-trends-in-hr-technology-and-many-
are-disruptive/• http://www.workforce.com/articles/20580-heres-whats-trending-in-recruiting• http://expandedramblings.com/index.php/by-the-numbers-a-few-important-linkedin-stats/#.VA8thmd0zIU• http://expandedramblings.com/index.php/by-the-numbers-17-amazing-facebook-stats/#.VA8tymd0zIU• http://www.gartner.com/technology/home.jsp• http://www.capterra.com• https://www.youtube.com/watch?v=Fxou6IvoN7M
• http://www.tlnt.com/2012/11/01/9-ways-hr-recruiting-technology-will-evolve-in-next-4-years/• http://www.icims.com/resources/whitepaper/video-technology-and-the-modern-recruiting-
process#.VA8uxmd0zIU• http://panopto.com/features/screen-recording/• http://camstudio.org/• www.woodenconsulting.net
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