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qi.elft.nhs.uk
@ELFT_QI
Welcome to the ELFT QIopen morning
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Our focus on Quality Improvement
with Dr Kevin Cleary(Medical Director)
Professor Jonathan Warren(Director of ursin!)
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Mental health ser"icesNewham, Tower Hamlets, City & Hackney, Luton &Bedford
Forensic ser"icesAll above & Waltham orest, !edbrid"e, Barkin" a"enham, Haverin"
#hild $ %dolescent ser"ices& includin! tier 'inatient ser"ice
e!ional Mother $ *a+, unit
#o--unit, health ser"icesNewham
r!ent care centreNewham
I%/TNewham, !ichmond and Luton
0eech $ Lan!ua!eBarnet
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#hallen!esand
oortunities in EastLondon
#ulturaldi"ersit,
0ocialderi"ation
1eo!rahical di"ersit,
#o--issionin!
arran!e-ents
Financialsta+ilit,
and stron!assurance
s,ste-s
@ELFT_QI
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The strate!ic case forchan!eMake qualit,
our a+soluteriorit,
I-ro"in!qualit, ofcare is ourcore
urose
2f !reatesti-ortanceto all ourstakeholders
*uild on thee3cellentwork alread,haenin!to i-ro"e
qualit,
ationaldri"ers
The need tofocus on a-oreco-assion
ate& carin!ser"ice withatients 4rstandfore-ost
Morestructuredand +otto-5u aroachtoi-ro"e-en
t
Ena+le our
sta6 to leadchan!e
The desireto en!a!e&free andsuort our
sta6 toinno"ateand dri"echan!e
En!a!ed
and-oti"atedsta6 leadsto i-ro"edatientoutco-es
The econo-iccli-ate
The need todo -orewith less
7 im$rovin"%ualitywhilstreducin"cost
@ELFT_QI
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The culture we want tonurture
% listenin! andlearnin!
or!anisation
E-owerin! sta6to dri"e
i-ro"e-ent
Increasin!transarenc, andoenness
e5+alancin!
qualit, control&assurance andi-ro"e-ent
/atients&carers andfa-ilies at
the heart ofall we do
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esearch $ inno"ationQualit, i-ro"e-ent%ssurance& control $
erfor-ance -ana!a-ent
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A perspective from a non-executive
member of our oar!
with Jennifer Kay
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Our "uality
improvement programme
with Dr Amar Shah(%ssociate Medical Director for QI)
James Innes(8ead of Qualit, I-ro"e-ent)
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Build thewill
Buildimprovem
entcapability
Alinment
!IPro"ects
.Follow5u coachin! on roAects.De"elo in5house trainin! for :;.E-+ed i-ro"e-ent within -ana!e-ent
structures#educin $arm by %&' every year
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@ELFT_QI
)rust boardbespo*elearninsessions
+isitin otheroranisations that
successfullyimplemented !I
Sentinel event
,ocus roups
*uildin! the will forchan!e
-arly smallscale tests of !Imethodoloy
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Build thewill
!I micrositethe online hu+for thero!ra--e has>;&;;; a!e"iews to date.i/elft/nhs/u*
Sta0 andserviceusernewsletterreaches>;;; eole
e"er, -onth
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Build thewill
!I micrositethe online hu+for thero!ra--e has;&;;; a!e"iews to date.i/elft/nhs/u*
Sta0 andserviceusernewsletterreaches>;;; eolee"er, -onth
!I launch event androadshows attended +,o"er
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Build thewill
!I micrositethe online hu+for thero!ra--e has>;&;;; a!e"iews to date.i/elft/nhs/u*
Sta0 andserviceusernewsletterreaches>;;; eolee"er, -onth
!I launch event androadshows attended +,o"er
5/17/2018 ELFT QI Open Day - August 2015
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Buildimprovem
entcapability
here are weG
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E3(
erts
E3(erts
E3erts
Front linesta6
#linicalleaders
Directoratei-ro"e-ent
leads
E3ecuti"es
Esti-ated nu-+er ==;;equire-ent introduction to
qualit, i-ro"e-ent&identif,in! ro+le-s& chan!eideas& testin! and -easurin!
chan!eTi-e5fra-e train ;equire-ent deeer
understandin! of i-ro"e-ent-ethodolo!,& -easure-ent
and usin! data& leadin! tea-sin QI
Ti-e5fra-e train =;5>; in: ,earsEsti-ated nu-+er :>
equire-ent deeerunderstandin! of i-ro"e-ent-ethodolo!,& understandin!
"ariation& coachin! tea-s andindi"iduals
Ti-e5fra-e train
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Buildimprovem
entcapability
0uort fori-ro"e-ent workfro- the )rust3s !I
team
Partnership with I$Ion deli"er, of QI
trainin! to sta6 andTrust *oard& andstrate!ic !uidancefro- I8I e3ecuti"e
tea-
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Buildimprovem
entcapability
,ace to face improvementtrainin5 hundreds of sta6&ser"ices users& 1o"ernors to+e trained o"er the ne3t few,ears
I$I 4pen Schoolonline trainin!resource a"aila+le toall. /ro"idin! essentialskills to suorteole leadin! qualit,i-ro"e-ent.
0uort fori-ro"e-ent workfro- the )rust3s !I
team
Partnership with I$Ion deli"er, of QI
trainin! to sta6 andTrust *oard& andstrate!ic !uidancefro- I8I e3ecuti"e
tea-
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orksho
(= da,s)
e+e3H:
e+e3H%/5'
The two learnin! sets will +e focused on sharin! the articiantswork on their roAects and learnin! fro- each other. These
sessions also will reinforce the content fro- the e+e3 calls andthe I0I% worksho.
Improvement Science in Action5 6 month learnin path
Learnin! set
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%IM9To
ro"idethe
hi!hestqualit,-entalhealth
andco--unit, care inEn!land
+, :;:;
Buildimprovem
entcapability
,ace to face improvementtrainin5 hundreds of sta6&ser"ices users& 1o"ernors to+e trained o"er the ne3t few,ears
!I coaches5=; sta6 to+eco-e coaches& sendin! CE
PCE
';E
increase inrelia+ilit,
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5/17/2018 ELFT QI Open Day - August 2015
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Lea!ing cultural
transformation through QI
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*u
ildin!
will
*uild a+road
coalition forchan!e
Take ti-eto +rin!
eole with,ou
0hiftdecision5-akin! tothe ed!e
De"elo aco-ellin!narrati"e
Find so-eclear
si!nals ofchan!e
se theower ofstories
Take e"er,oortunit,
tocele+rate
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*uildin
!ca(a
+ilit,$
c
a(acit,
*ereared to
in"est
Train allle"els and
acrossdiscilines
eali!ne3istin!
resources0to lower"alue work
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%li!n-en
t$
in
te!ration
0tart at theto
#reate asuortstructure
*uild alearnin!s,ste-
Ensureatients andcarers areinte!ral
Ensure theconte3t is
rie
Line of si!htfro- tea-to s,ste-
!oals
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qi.elft.nhs.uk
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