2016
“Eleven Common Issues…”
I’ve worked in Technology for over 30 years, in senior management and as a
consultant.
After working in 120 companies, 10 different
industries and 5 countries, here are the top 11 issues that
I have routinely found with those who expressed problems
with the effectiveness of information technology.
#11- “Has ongoing problems with business / IT communications. ”
#10- “Routinely conducts IT initiatives
that have no measurable financial
justification.”
Revenue Enhancement – Will the outcome result in additional revenue? Speed to Market Customer Engagement Increase Sales New Product or Service
Cost Reduction - Will the outcome result in a real reduction in operating expense? Resources Administration Maintenance Production Costs Cost of Sales
Risk Mitigation – Will the outcome serve to protect the company and/or customers? Physical & Logical Security Regulatory / Industry Compliance Data & Intellectual Capital Loss Production & Product Safety Natural and Other Disasters
#9 “Conducts projects that do not
balance resources, scope and time.”
# 8 “Sponsors capital IT investments
without planning for the resulting
ongoing expense.”
# 7 – “Creates IT deliverables without
clearly articulated requirements…”
# 6 – “Routinely underfunds IT.”
# 5 – “Under-values available data.”
# 4 – “Engages in perpetual Analysis vs.
Decision Making.”
# 3 – “Is resistant to change or overly risk-averse.”
# 2 – “overemphasizes consensus and group
think over individual accountability.”
# 1 – “Views IT as a tactical support cost as opposed to a strategic
essential.”
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