The Information Risk LandscapeChristian ToonHead of Information Risk
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ENVIRONMENTThe Information Risk Landscape
Complex and fast-changing
The opportunities: business without boundaries
The obstacles: the everyday terror of terabytes
The Information Risk Landscape
BIG DATA
“Every day, we create 2.5 quintillion bytes of data — so much that 90% of the data in the world today has been created in the last two years alone.”(Understanding Big Data, IBM Whitepaper, 2012)
The Information Risk Landscape
VOLUME: CREATION
Every hour, enough information is consumed by Internet traffic to fill 7 million DVDs.
The Information Risk Landscape
SIDE BY SIDE THEY'D SCALE MOUNT EVEREST 95 TIMES
VOLUME:CONSUMPTION
70% of the UK will have 4G coverageby the end of 2013
The Information Risk Landscape
SPEED
The Information Risk Landscape
£83The average price of an entry level smartphone has fallen to
ACCESSIBILITY
The Information Risk Landscape
1in4 is now a ‘three screener’
MULTI-DEVICE
corporate email accounts worldwide
The Information Risk Landscape
>918 MILLION
content pieces shared on facebook/month
>30 BILLION
tweets/day
>400 MILLION
Even defining the basic rules of the road around “document” and “record” is not always simple...
The Information Risk Landscape
MORE COMPLEX REGULATIONS
SO, WHAT DOES THIS MEAN FOR INFORMATION MANAGERS?
The Information Risk Landscape
PwC Information Risk Index 2013 Average score of 40.6 out of 100
BUSINESSES ARE AT RISK
53%of European businesses expect to lose data
The Information Risk Landscape
PROCESSES ARE PAPER AND DIGITAL
The Information Risk Landscape
The Information Risk Landscape
DATA SWAMPYou need to better manage stored information
And with a tight budget
The Information Risk Landscape
RECORDS MANAGEMENTIs key to meeting legal retention periods
The Information Risk Landscape
PEOPLEYour best asset and your greatest risk
THE WORLD HAS CHANGED BUT HAVE WE?WHAT SHOULD WE FOCUS ON?
The Information Risk Landscape
The Information Risk Landscape
ACTION POINT 1:Lead your organisation out of danger
The Board
Information Management
Risk & Reputation
The Information Risk Landscape
Get senior buy-in
You need to speak the language of the board room
The Information Risk Landscape
A change in behaviour and culture required
Corporate culture
The Information Risk Landscape
ACTION POINT 2:Get a handle on the data swamp
Implement a compliant records management programme
The Information Risk Landscape
The Information Risk Landscape
Create a retention policy and build into your RM programme
The Information Risk Landscape
Operate a policy of controlled trust
ACTION POINT 3:
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Make friends with other business functions
CORPORATE INFORMATION RESPONSIBILITY
The Information Risk Landscape
The Information Risk Landscape
WHAT IS THE INFORMATION RISK MATURITY INDEX?
Strategy
People
Communications
Security
WHAT WAS THE AVERAGE SCORE ACROSS EUROPE?
The Information Risk Landscape
WHAT WAS THE AVERAGE SCORE ACROSS EUROPE?
The Information Risk Landscape
40.6
The Information Risk Landscape
WHAT IS THE RESEARCH TELLING US?
The Information Risk Landscape
No one is managing their information at a satisfactory level.
The Information Risk Landscape
48% have experienced impacts to reputation
The Information Risk Landscape
The Netherlands is lagging behind
The Information Risk Landscape
Legal is bottom of the pack
The Information Risk Landscape
THE BIGGEST RISK IS BEHAVIOUR AND CULTURE 1% consider information risk everyone’s responsibility
The Information Risk Landscape
• Patent protection• Inadvertent disclosure• Financial liability
HIGH RISKS & SERIOUS CONSEQUENCES
The Information Risk Landscape
• They treat information risk as a boardroom issue.• They have a multi-
disciplinary team in charge of information risk.• They have a balanced
information strategy and they monitor its effectiveness.
WHAT ARE THE BEST ORGANISATIONS DOING?
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