Opening the inner circle or:
The lesser known ops teams you work with
• Steve Smith!• An Atlassian for 7+ years!• Original company sysadmin!• Developer for last 4 years
Who Am I?
Who are “ops”?
Ops is technology?
What about your customer service team?
Finance?
HR?
Without technology, “ops” are people who do things for the company
How about we expand the #devops
philosophy to cover them?
Culture
Agile
What about tools and technologies?
Wallboards
Wallboards
Configuration as Code
Automated Testing
Continuous Integration
It’s about communication
A challenge: Sit with your
colleagues and see how they work
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