ii
DAFTAR ISI
Bab Halaman
KATA PENGANTAR..................................................................... iv
DAFTAR ISI.................................................................................... viii
DAFTAR TABEL............................................................................ xi
DAFTAR GAMBAR........................................................................ xii
DAFTAR LAMPIRAN.................................................................... xiii
I. PENDAHULUAN
1.1 Latar Belakang............................................................................. 1
1.2 Identifikasi Masalah..................................................................... 2
1.3 Maksud dan Tujuan..................................................................... 3
1.4 Kegunaan Penelitian.................................................................... 3
1.5 Kerangka Pemikiran.................................................................... 4
1.6 Waktu dan Lokasi Penelitian....................................................... 10
II. KAJIAN KEPUSTAKAAN
2.1 Produk Hasil Ternak..................................................................... 11
2.2 Proses Pembuatan Sosis............................................................... 12
2.3 Rantai Pasok................................................................................. 18
2.3.1 Rantai Pasok Pangan.......................................................... 18
2.3.2 Manajemen Rantai Pasok................................................... 22
2.4 Pengukuran Kinerja....................................................................... 24
2.4.1 Manfaat Pengukuran Kinerja................................................. 25
iii
2.5 Pengukuran Kinerja Rantai Pasok................................................ 27
2.5.1 Balanced Scorecard dalam Pengukuran Kinerja
Rantai Pasok....................................................................... 27
2.6 Review Jurnal dan Penelitian Terdahulu................................... 37
III. OBJEK DAN METODE PENELITIAN
3.1 Objek Penelitian........................................................................... 42
3.2 Metode Penelitian........................................................................ 42
3.2.1 Penentuan Lokasi Penelitian............................................... 42
3.2.2 Penentuan Responden......................................................... 43
3.2.3 Teknik Pengumpulan Data.................................................. 43
3.3 Definisi dan Operasional Variabel............................................... 45
3.3.1 Definisi Variabel................................................................. 45
3.3.2 Operasional Variabel........................................................ 46
3.4 Model Analisis.............................................................................. 49
IV. HASIL DAN PEMBAHASAN
4.1 Gambaran Umum PT. Kemfood Indonesia.............................. 50
4.1.1 Sejarah Singkat Perusahaan.................................................. 50
4.1.2 Visi, Misi dan Tata Nilai Perusahaan................................... 53
4.1.2.1 Visi........................................................................ 53
4.1.2.2 Misi........................................................................ 53
4.1.2.3 Tata Nilai Perusahaan............................................ 53
4.1.3 Struktur Organisasi Perusahaan............................................ 54
4.1.4 Identitas Informan................................................................ 54
4.2 Aliran Proses Pembelian Produk................................................ 55
4.3 Rantai Pasokan Pengadaan Produk Sosis PT.Kemfood ......... 57
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4.4 Scorecard PT.Kemfood Indonesia................................................ 59
4.5 Kinerja Rantai Pasok Sosis PT.Kemfood Indonesia................... 68
V. KESIMPULAN DAN SARAN
5.1 Kesimpulan.................................................................................... 73
5.2 Saran................................................................................................ 73
RINGKASAN.............................................................................................. 74
DAFTAR PUSTAKA.............................................................................. 76
LAMPIRAN............................................................................................. 77
BIODATA................................................................................................ 82
v
DAFTAR TABEL
Nomor Halaman
1 Penilaian dengan Skala Likert......................................................... 45
2 Operasional Variabel....................................................................... 47
3 Distribusi Sosis Produk PT.Kemfood Cabang Kota Bandung..... 52
4 Scorecard prespektif Proses Bisnis Internal Rantai Pasok
PT. Kemfood................................................................................... 61
5 Scorecard Prespektif Pembelajaran & Pertumbuhan Rantai Pasok
PT. Kemfood.................................................................................... 63
6 Scorecard Prespektif Pelanggan Rantai Pasok PT. Kemfood......... 66
7 Sorecard Prespektif Keuangan Rantai Pasok PT. Kemfood............ 68
8 Rata-rata Skor Kinerja Rantai Pasok PT. Kemfood......................... 69
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DAFTAR GAMBAR
Nomor Halaman
1 Kerangka Alur Identifikasi Saluran Pemasaran Sosis.................... 9
2 Diagram Alir Pembuatan Sosis....................................................... 12
3 The Balanced Scorecard Framework.............................................. 28
4 Supply Chain Balanced Scorecard Framework.............................. 30
5 Struktur Organisasi PT. Kemfood cabang Kota Bandung............. 54
6 Aliran Proses Pembelian Produk PT Kemfood............................... 56
7 Skema Aliran Rantai Pasokan PT. Kemfood Indonesia
Cabang Kota Bandung..................................................................... 57
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DAFTAR LAMPIRAN
Nomor Halaman
1 Hasil Kuisioner................................................................................ 78
2 Tabel Harga Sosis PT Kemfood...................................................... 80
3 Sosis Kemfood di Yogya & Griya Group....................................... 80
4 Daftar Harga Sosis di PT Kemfood, Jakarta Timur....................... 81
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