Custom administration and navigation tools for large-scale Moodle 2.5 sites

Custom Administration and Navigation Tools for large-scale Moodle 2.5 sitesOfra HanemanHead of Instructional Design TeamRoy YarkoniHead of the Development Team

The Open University OverviewDifficulties SolutionsOur Presentation ( )

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Open University Overview48,000 Students1,000 Faculty members

Open University OverviewFall Semester, 2014664 Courses 955 Forums126,728 Forum posts

Fall Semester 2014 Pageviews

Video Overview2500 broadcasting hours per semester500,000 recordings hours More than 500,000 hits per semesterrecorded and uploaded to our course site (visual only)

The Video Studios9 video studios7 video conferencing rooms 100 virtual classes

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Video Overview2500 broadcasting hours per semester500,000 recordings hours More than 500,000 hits per semesterrecorded and uploaded to our course site (visual only)

Product2500 Broadcasting hours per semester500,000 Recordings hours More than 500,000 views per semesterRecorded and uploaded to the course site

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Support Flow

First tier Contact center for studentsSecond tier - Call center for the facultyHigh levelsupportDifficulties in our Moodle sitesSupport teams - Response TimeSearch courseParticipants blockSearch userProfile & fake login

Navigation issues - course home page

Too many forum notifications

Navigation issues - V.O.D systemStudents ( )

11SolutionsSolutions for the Support Teams - Response Time

RoyYarkoni , ? John smith+ id number

13The User Profile- Fake Login

Solution for the Students- Home Page Navigation

BlocksHeaderBlocksContentImproved Navigation in the course home page Solution for the Students

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Solutions for the Students - V.O.D Navigation

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22Thank you for listening