Cultural IntelligenceOffice of Health Disparities and Health Equity
Josie Rodriguez
www.dhhs.ne.gov/healthdisparities
Mission
Improve health outcomes for culturally diverse populations in
Nebraska
VisionHealth Equity for all Nebraskans
*Promote cultural competency/fluency
*Provide minority health data
*Promote awareness of health disparities
*Promote community outreach
*Collaborate with stakeholders
Core Functions
Percent Distribution of Nebraska Population by Race/Ethnicity, 2010
Total = 1,826,341
Hispanic 9.2%
Black, Non-Hispanic 4.4% White, Non-Hispanic
82.1%
Two or more races, Non-Hispanic 1.6%
Some other race, Non-Hispanic 0.1%
NHPI, Non-Hispanic 0.1%
Asian, Non-Hispanic 1.7%
American Indian, Non-Hispanic 0.8%
*NHPI = Native Hawaiian/Pacific IslanderSource: US Census Bureau, 2010 Census
Nebraska Population Changes
• Mid 1990s: US Census bureau projected that Nebraska’s minority populations would reach a high of 15% of the total population by 2025.
• 2005: 20 years ahead of the projection, the racial ethnic minority population of Nebraska was estimated to be 14.6%.
Nebraska Population Change by Race/Ethnicity 2000-2010
County Minority Population: Nebraska 2010
What is the P3 training?
Opportunities and Overalls (Chapter 1) An introductory discussion of the components and skills related to
Cultural Intelligence.
Again & Again & Again…(Chapter 2) A historical timeline depicting key events that have affected the world,
the United States, and Nebraska.
A Picture = 1,000 numbers (Chapter 3) A focus on the numbers of minority populations in Nebraska. Dialogue
includes definitions over time, the social determinants of health, and health disparities.
What is the P3 training?
Thin Slicing (Chapter 4) A reflection on stereotypes and a closer examination of the different
forms of racism.
Blind Men & Elephants (Chapter 5) Disparities of mere covert or hidden aspects of culture such as time and
obligation.
Loose Labels (Chapter 6) A discussion of more observable aspects of culture including beliefs and
values, socioeconomic status, CLAS standards, literacy, language, and generational perspectives.
Bows & Ribbons (Chapter 7) A discussion of how to incorporate the Cultural Intelligence training into
your work and personal life.
The Format of this Training
Different ideas and perspectives New considerations Different angles
Our request: just think
A Word about Sources
Anthropology Sociology Cultural studies Intercultural and business communication Management and leadership theory Adult education
People are People are People: Increasing Your CQ
Cultural intelligence: the ability to deal effectively with and in situations characterized by cultural diversity
Components: Cognitive/mental Physical/behavioral Emotional/motivational
CQ Skills
Knowledge Behavioral ability Mindfulness
Being aware of assumptions, ideas, emotions
Paying attention to context Seeking out fresh information Using empathy
Definitions
Ethnocentrism: the deeply felt belief that your own cultural ways are universal, natural, normal, and even superior to other cultural ways (American Anthropological Association, 2007)
Polycentrism: recognition that different kinds of people should be measured by different standards (Hofstede, 2001)
Cultural relativism: one culture has no absolute criteria for judging the activities of another culture as “low” or “noble” (Hofstede, 2001)
Cultural Difference in CQ
It is sometimes assumed that people from other countries are more culturally intelligent – that minorities inherently possess cultural intelligence skills
Is this true? Why or why not?
More Definitions
Diversity: A property of a group, not of an individual, and includes differences in race, ethnicity, language, nationality, religion, etc. among various groups within a community. A community is said to be culturally diverse if its residents include members of different groups.
Definitions
Multiculturalism: The preservation of different cultures or cultural identities within a unified society, as a state or nation.
Diversity Exercise…My Groups
20
More Definitions
What is race? What is ethnicity? What is culture?
Are these synonymous?
More Definitions
Race: A local geographic or global human population distinguished as a more or less distinct group by genetically transmitted physical characteristics; a group of people united or classified together on the basis of common history, nationality, or geographic distribution.
More Definitions
Ethnicity: The characteristics of a group of people who share a common and distinctive racial national, religious, linguistic, or cultural heritage.
Race vs. Ethnicity
More Definitions
Culture: The thoughts, communications, actions, customs, beliefs, values, and institutions of racial, ethnic, religious, or social groups.
Barriers to Cultural Intelligence
Cultural differences Beliefs & attitudes Language & literacy Socioeconomic issues Service systems
What about these areas may serve as barriers to cultural intelligence?
http://www.youtube.com/user/AlwaysBrand?v=XjJQBjWYDTs
Definitions
Stereotypes Generalizations
Stereotype: a belief and a decision, a generalized idea or image, usually negative, that is learned about a group of people; when it becomes fixed in our minds, blocking us from seeing members of that group as unique individuals
Generalizations: discussion points used to describe behavior and flexible to allow altering when new evidence is presented or observed
Learning to drive
isn’t d
ifficult.
All parents try to
make life difficult
for their children.
Women all want to have large families.
Men are afraid of
commitment.
Effects of Stereotyping
What are the potential effects of stereotyping?
How might stereotyping affect you – mentally, physically, spiritually, or otherwise?
What might be the long-term effects?
Types of Stereotypes
Age Phenotypes Gender/sex
What else?
What stereotypes can you think of?
Eye color Older people Teenagers Nationality Religion
Political affiliation
Drive a sports car
Americans Skin color
How OHDHE can help?
ResourcePlanning/thinking through potential challengesCultural Intelligence
BarriersYou do not need to learn about every culture
http://www.youtube.com/watch?v=Wl2_knlv_xwIf We Could See Inside Others’ Hearts
For more information…
Nebraska Department of
Health & Human Services
301 Centennial Mall South Lincoln, NE 68509
Office of Health Disparities & Health Equity
402-471-0152
www.dhhs.ne.gov/healthdisparities
Break time!
Come back by 2:30
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