Download - Course Catalog RECA and RWCE - January to June 2011 · coursE cAtAlog rEcA And rwcE January to June 2011. ... AXE 810 Configuration Delta LZU 108 5412 2 ... AXE Survey LZU 108 775

Ericsson AcAdEmy

coursE cAtAlog rEcA And rwcE

January to June 2011

Providing a comprehensive Learning Services portfolio to optimize your training investments

What We Offer

The range of our Learning Services portfolio is extensive. It covers Managed Learning, Structured Knowledge Transfer, Learning Solutions and Training Programs, thus enabling us to offer you and your employees a variety of options. We can provide customized or off-the-shelf courses, using flexible delivery methods. Alternatively, through our comprehensive Managed Learning service we can successfully run your complete learning organization. Whichever option you choose, we are able to cater for all your competence requirements in the

areas of Telecoms, IT, Sales, Marketing and Management.

Overall Benefits of Learning Services

• Increased revenues through comprehensive learning management initiatives

• Increased performance and efficiency in network operations through improved staff competence

• Faster time to market with new services and solutions through the provision of the right skills at the right time

Today’s telecommunications business is driven by technology. Our business is to provide you with the right skills and competence so that you can make the best use of that technology. This is achieved through a comprehensive Learning Services portfolio.

2 January to June 2011

EricssonLearningServices

Managed Learning

With the Managed Learning service, we take full responsibility

for all your training-related activities. You can focus on your

core business operations, while we plan, design and deploy the

appropriate learning strategies, and manage the day-to-day

training operations to meet your performance goals.

The following are the benefits of Managed Learning:

- Increased Revenues: When we manage your training functions, your management can give full attention to the core business, focusing completely on ¬customer needs and on revenue-generating activities.

- Increased Efficiency: Because of the comprehensive Service Level Agreement with

Key Performance Indicators that we put in place, you have

the assurance that we are operating the training functions as

efficiently as possible.

- Improved Business Performance: With Ericsson managing your training functions, you can concentrate on defining strategic goals for training and ensuring that they are aligned with your business needs.

- Effective Learning: Our proven learning-solution design and delivery skills ensure effective learning.

- Decreased Cost: We implement best practices, ensuring cost-efficient operations.

Learning Solutions

The Learning Solutions service is designed to meet all your

competence development needs, with strong links to business

and operational requirements. We create a clear line of sight

from your business objectives to the learning activities in order

to show that these activities are aligned with your underlying

business strategy.

In practice, we have developed tools to help analyze

competence needs from a business perspective, and to build

and deliver an optimal competence development solution. We

continually evaluate that solution against meaningful success

criteria to ensure that we are on target.

The following are the benefits of Learning Solutions:

- Alignment with your Business Objectives: Competence development activities are aligned with your business and performance objectives.

- Predicted Return on Investment in Competence Development: Our methods and tools enable us to predict the Return on Investment from competence development activities.

- Competitive advantage: You will have the right skills at the right time for quicker time-to-market.

- Increased performance: Competence gaps are addressed, thus improving efficiency in network operations.

Structured Knowledge Transfer

Structured Knowledge Transfer (SKT) is an accelerated learning program designed to raise the competence levels of operational personnel to the intermediate level in a short amount of time. This on-the-job mentoring program is designed to transfer knowledge from experienced mentors to your technicians and engineers involved in network operations, thereby enabling them to meet their job responsibilities in a more effective and efficient manner. Your staff will be brought “up to speed” in a shorter amount of time than if they had been exposed to opportunistic and unstructured training methods or to “trial and error” on-the-job training, with little or no provision for work support.

The following are the benefits of Structured Knowledge Transfer:

- Accelerated task-based learning

- Expert mentors

- Duties and tasks tailored for all job roles

- Real-world context for the learning experience in your working environment

- Intensive and meaningful mentoring experience as one SKT mentor is assigned to every four attendees

2 January to June 2011 January to June 2011 3

Training Programs

The Training Programs service is delineated into packages that

have been developed to offer clearly defined yet flexible training

that targets key system and technology areas. Each package is

divided into flows, to target specific job categories or functional

areas within your organization. Over 500 titles are included

in our portfolio and these employ flexible delivery methods

(blended learning), ranging from traditional Instructor-led train-

ing to task-oriented learning and e-learning.

The following are the benefits of Training Programs: - Cost-Efficient Operations: Our experts use task-oriented

and blended training to ensure that your staff is operational quickly and in a cost-efficient way. We can build your staff’s competence rapidly, enabling, for example, an early service launch.

- Enhanced performance: Our task-oriented and practical training increases the skill and competence of your staff, ensuring that you can provide a high quality of service to your customers and, ultimately, generate increased revenue streams.

- Return on Investment: Blended training provides an optimum return on training investment by using the right delivery method at the right time. Training investments and resource utilization can be optimized while the staff’s competence require¬ments are still met.

Ericsson, Providing World-Class Learning Services

Ericsson has world-class learning consultants, globally supporting operators with the right competence at the right time. Ericsson’s Learning Services ensure optimal return on investments by supporting operators in planning, managing and delivering the right competence development in accordance with their business goals.

For further information and reference cases on the services described above, please contact your local Ericsson Company.

Disclaimer Note

While every effort is made to ensure accuracy at the time of printing, please note that the course schedule is subject to change.

The up-to-date schedule will be available via

[email protected] and [email protected]


Core Networks 6

DXX 13

IP Networking 13

Microwave Networks 15

Multimedia 15

National Security and Public Safety Products 19

NETwOrk MaNagEMENT PrODuCTS 19

Optical Networks 22

Platforms and Integrated Site 23

radio access Network 25

LTE 27

revenue Management 31

wireline access Products 34

web-Based Learning (wBL) 34

Contents


COurSE LZu Number Days

COrE NETwOrkSSignalling in the Core Network Classic LZU 108 7518 3

Signalling in the Core Network Mobile Soft-switch Solution LZU 108 7519 3

SIGTRAN Workshop MSS R5 /MSC R13 LZU 108 6809 2

Fixed SwitchingAXD301/305 7.1 Conf & verification LZU 102 709 3

AXE 810 Configuration Delta LZU 108 5412 2

AXE 810 Data Transcript LZU 108 6134 5

AXE 810 Delta LZU 108 5411 1

AXE Hardware Maintenance LZU 108 6131 1

AXE Operation and Configuration LZU 108 6145 5

AXE Survey LZU 108 775 5

AXE10 Emergency Handling Periodic Refresh LZU 108 094 5

Engine Integral 2.0 to 3.0 delta LZU 108 6132 3

Engine Integral 3.1 Network Fault Finding LZU 108 5932 3

Engine Integral Network Integration & Verification LZU 108 5860 5

Engine Multimedia 2.1 O&S LZU 108 6148 4

Engine Signalling in the core Network LZU 108 897/5 3

TSS EIN 3.1 to TSS 4.0 IN&V Delta LZU 108 6629 3

TSS Fault Finding LZU 108 6639 2

TSS Integration & Verification LZU 108 6638 5

TSS Introduction LZU 108 6637 1

TSS Signaling LZU 108 6640 3

IMSBCS 2.0 Mobility Server Operation and Configuration LZU 108 7719 2

BCS 2.0 End to End Signalling LZU 108 7720 1

BCS2.1 Mobility Server O&C LZU 108 7964 3

Broadworks Operation and Configuration for IMS LZU 108 7710 4

CSCF 4.1 Operation and Configuration LZU 108 7197 3

CSCF 4.1& HSS 4.1/SLF1.1 Operation and Configuration LZU 108 7198 5


The up-to-date schedule will be available via [email protected] and [email protected]

COurSE LZu Number DaysCSCF5.0 and HSS SLF 5.0 Operation and Configuration LZU 108 7709 5

HSS 4.1/SLF1.1 Operation and Configuration for IMS LZU 108 7196 3

ICS 10B PSTN Gateway Operation and Configuration LZU 108 8144 4

ICS 5.0 IS-PSTN Gateway Operation and Configuration LZU 108 7706 4

IMS 10B Overview LZU 108 8143 1

IMS 4.1 Overview LZU 108 7192 1

IMS 5.0 Overview LZU 108 7721 1

IMS Messaging 2.0 Overview LZU 108 7210 1

IMS Operation & Maintenance Advanced LZU 108 7209 3

IMS Signalling LZU 108 7193 3

IMT 3.0 Provisioning LZU 108 2079 1

IMT 4.0 MAE Operation and Provisioning LZU 108 7208 2

IMT 4.0 Provisioning LZU 108 7194 2

IMT3.0 Charging LZU 108 2080 1

IMT3.0 PSTN GW Configuration LZU 108 7019 3

IP -Centrex (Broadworks R14) Operation and Configuration in IMT 4.0 LZU 108 7203 3

IP -Centrex (Broadworks R14) Operation and Configuration in IMT 4.0 LZU 108 7203 3

IP Works 5.0 LZU 108 7199 1

IP Works 5.0 Operation and Configuration LZU 108 7200 2

IP Works 6.0 Operation and Maintenance LZU 108 7699 2

IP Works 6.0 Overview LZU 108 7697 1

IP Works 7.0 O & M for IMS LZU 108 7974 2

MMTEL 3.0 Provisioning LZU 108 7702 2

MMTel and LTE Seminar LZU 108 7966 1

MMTEL End-to-End Signalling LZU 108 7703 1

MRF4.2 Operation and Configuration LZU 108 7205 2

MTAS 3.0 Operation & Configuration LZU 108 7701 3

MTAS 3.1 Operation & Configuration LZU 108 7967 3

PGM 4.1 Operation and Configuration LZU 108 7204 2

SBG 3.0 Operation & Configuration LZU 108 7201 3

SBG 3.1 Operation & Configuration LZU 108 7968 3




Mobile Switching GSM / WCDMA MSC Pool Introduction LZU 108 7423 1

Blade Cluster DT Workshop LZU 108 7695 2

Blade Cluster Platform Operation and Maintenanace LZU108 8005 2

GGSN 2009A Delta LZU 108 7618 1

GSM/WCDMA M-MGW R5 Operation and Configuration LZU 108 6802 4

GSM/WCDMA MSC/MSC-S R13.2 Configuration LZU 108 7513 5

GSM/WCDMA MSC/MSC-S R13.2 Delta LZU 108 7283 1

Iu over IP in MSS LZU 108 7425 1

MGW Operation & Configuration R6 LZU 108 7690 4

MGW Operation & Configuration R6.1 LZU 108 8012 4

M-MGW Operation with AMOS LZU 108 8013 3

M-MGW R5 Delta LZU 108 6798 1

M-MGW R6 Delta LZU 108 7689 1

M-MGW R6.1 Delta LZU 1088011 1

M-MGw R6.1 Operation and Configuration LZU108 8012 R1A 4

MSC Blade Cluster Configuration Delta LZU 108 7376 1

MSC Blade Cluster Operation LZU 108 7372 4

MSC Blade Cluster Operation Delta LZU 108 7375 1

MSC Blade Cluster Overview LZU 108 7371 1

MSC Pool Introduction LZU 108 7423 1

MSC/MSC-S Charging Op LZU 108 7452 2

MSC/MSC-S R 13.2 Performance Management LZU 108 7426 2

MSC/MSC-S R 14.1 Features Delta LZU 108 8009 1

MSC/MSC-S R13.2 DT LZU 108 7428 5

MSC/MSC-S R14.1 Configuration LZU 108 8008 5

MSC/MSC-S R14.1 Data Transcript LZU 108 8006 5

MSC-S 14.0 to 14.1 Blade Cluster Configuration Delta LZU 108 8000 1

MSC-S Blade Cluster Configuration LZU 108 7373 5

MSC-S Blade Cluster Performance Management LZU 108 7374 2

MSC-S Configuration LZU 108 7514 2

MSC-S Data Transcript Delta LZU 108 7550 2



COurSE LZu Number DaysMSC-S R 13.2to R14.1 Blade Cluster Operation & Configuration LZU 108 8010 3

MSC-S R14 BC Configuration LZU 108 7685 5

MSC-S R14 BC Delta LZU 108 7683 3

MSC-S R14 BC Operation LZU 108 7684 4

MSC-S R14 BC Overview LZU 108 7681 1

MSC-S R14.0 BC Configuration LZU 108 7685 5

MSC-S R14.0 BC Delta LZU 108 7683 3

MSC-S R14.1 Blade Cluster Overview LZU108 8003 1

MSC-S R14.1 Configuration Delta LZU 108 8007 2

MSS Introduction LZU 108 7515 2

MSS Performance Managment LZU 108 7691

MSS R5 Netw. Plan and HW Dimensioning LZU 108 6812 5

MSS R5 PRA Operation and Configuration LZU 108 6816 1

MSS R6.1 Netw. Plan and HW Dimensioning LZU 108 8001 5

MSS R6.1 Survey LZU 108 8004 2

MSS R6.1 Survey LZU108 8004 R1A 2

MSS SIGTRAN Workshop LZU 108 7654 2

MSS Trouble Shooting LZU 108 8002 5

MSS VOIP LZU 108 6815 1

SIP in MSS R5 LZU 108 6814 1

SIP/SIP-I in MSS R6.0 LZU 108 7688 1

Packet CoreCPG 2009B Operation and Configuration LZU 108 7583 4

CPG 2009B Overview LZU 108 7582 1

CPG 2010 Operation and Configuration LZU 108 7980 4

EPC 2.0 Operation and Configuration LZU 108 6763 2

EPC 2.1 Operation and Configuration LZU 108 6813 2

EPC HSS/SLF 5.0 Operation and Configuration LZU 108 7965 2

EPC Signaling LZU 108 7580 2

EPC System Survey LZU 108 7977 2

Evolved Packet Core (EPC) Overview LZU 108 7579 1

Gb over IP Introduction LZU 108 6460 1



COurSE LZu Number DaysGGSN 2010B Configuration for SACC LZU 108 8234 2

GGSN 2009 B Delta LZU 108 7988 1


GGSN 2010 Network Engineer LZU 108 7983 4


GGSN Core Network Planning & Dimensioning LZU 108 6997

GGSN Network Engineer LZU 108 7983 4

GGSN R4 Delta (non SACC) LZU 108 6574

GGSN R4 Network Engineer LZU 108 6589 4

GGSN R5 Configuration for SACC 4.0 LZU 108 7271 2

GGSN R5 Network Engineer LZU 108 7270 4

GGSN R5 Overview LZU 108 7268 1

GGSN-MPG 2010 B Delta LZU 108 8228 1

GGSN-MPG 2010 Operation and Configuration LZU 108 8229 3

GPRS Signaling LZU 108 5931 3

GPRS System Survey LZU 108 876 2

GPRS/EDGE Radio Dimensioning and Performance Workshop LZU 108 5402 3

GSM Cellplanning Principles 1 LZU 108 3273 5

GSM Cellplanning Workshop LZU 108 3287 5

GSM SGSN 2008B Configuration LZU 108 2140 4

GSM SGSN Configuration LZU 108 5464

GSM SGSN R8 Configuration LZU 108 6988 4

GSM SGSN Troubleshooting LZU 108 5466 2

GSM WCDMA Operation Handling in SGSN R8 LZU 108 6987 2

GSM WCDMA SGSN R8 Administration LZU 108 6992 2

GSM WCDMA SGSN R8 Configuration Dual Access LZU 108 6991 5

GSM WCDMA SGSN R8 Configuration in a Mobile Packet Backbone LZU 108 6989 3

GSM/WCDMA Operation Handling in SGSN 2008B LZU 108 2139 2

GSM/WCDMA SGSN 2008B Administration LZU 108 2144 2

GSM/WCDMA SGSN 2008B Charging Operation LZU 108 2146 1

GSM/WCDMA SGSN 2008B Configuration (Dual Access) LZU 108 2142 5

GSM/WCDMA SGSN 2008B Configuration in a Mobile-Packet Backbone Network LZU 108 2143 3



COurSE LZu Number DaysGSM/WCDMA SGSN 2008B Trouble Shooting LZU 108 2145 2

GSM/WCDMA SGSN R8 Charging Operation LZU 108 6995 1

GSM/WCDMA SGSN R8 Trouble Shooting LZU 108 6993 2

LU over IP Introduction LZU 108 6595 1

MME 2010 Configuration LZU108 7978 3

MME 2010 System Administration LZU108 7979 4

SACC 4.0 Overview LZU 108 7242 1

SACC 5 Overview LZU 108 7960 1

SACC 6.0 Overview LZU 108 8091 1

SAPC 2009 Delta LZU 108 7746 1

SAPC 2010A Operation & Configuration LZU 108 8232 2

SAPC and SASN System Administrator LZP 101 151 4

SASN 2009 Delta LZU 108 7726 1

SASN 2010A Maintenance & Administration LZU 108 8230 2

SASN R6 Delta LZU 108 7059 1

SASN R6 Operation and Configuration LZU 108 8231 3

SASN R6 Operation and Configuration LZU 108 7060 3

SGSN 2008B Delta LZU 108 2138 1

SGSN 2008B Performance Measurement LZU 108 2147 1

SGSN 2009 B Configuration for GSM LZU 108 7931 4

SGSN 2009 B Configuration for GSM/WCDMA( Dual Access) LZU 108 7933 5

SGSN 2009 B Configuration for WCDMA LZU 108 7932 4

SGSN 2009 B Configuration in M-PBN LZU 108 7927 3

SGSN 2009 B Delta LZU 108 7962 1

SGSN 2009 B Troubleshooting LZU 108 7930 2

SGSN 2009A Delta LZU 108 7617 1

SGSN 2010 Configuration LZU 108 7985 5

SGSN 2010 Delta LZU 108 7982 1

SGSN 2010 System Administration LZU108 7984 4

SGSN Pool Introduction LZU 108 6459 1

SGSN Pool Proxy R1 Operation And Configuration LZU 108 7266 2

SGSN R8 Performance Measurement LZU 108 6996 1



COurSE LZu Number DaysSGSN System Administration LZU 108 7984 4

SGSN-MME 2009B Configuration LZU 108 7587 3

SGSN-MME 2009B Operation and Configuration LZU 108 7587 5

SGSN-MME 2009B Operations LZU 108 7586 2

SGSN-MME 2009B Overview LZU 108 7585 1

SGSN-MME 2010 Configuration LZU 108 7978 4

SGSN-MME 2010B Delta LZU 108 8227 1

SGSN-MME Maintenance 2010B LZU108 6773 2

SGSN-MME System Administration LZU 108 7979 4

SGSN-MME Troubleshooting LZU 108 7986 2

WCDMA SGSN 2008B Configuration LZU 108 2141 4

WCDMA SGSN R8 Configuration LZU 108 6990 4

Decrease cost & risk in competence shift- rEFErENCE CaSE FEEDBaCk

We needed a partner to develop this framework with us building on years of in house expertise while incorporating industry best practices and operating models

Group Engineering and Planning Director




DXXFor all DXX courses, contact [email protected]

IP NETwOrkINgEricsson Smart Ethernet aggregation (SEa)Ericsson Smart Ethernet Aggregation (SEA) R1 Operation and Maintenance "LZU 108 7998" 3

IP genericATM & IP over ATM LZU 108 6129 2

EDA 1200 4.2 Installation and Configuration LZU 108 7394 2

EDA 1200 4.2 Overview LZU 108 7393 1

EDA 1200 Troubleshooting LZU 108 7069 2

EFN324 Installation and Configuration LZU 108 7071 2

IP Networking LZU 102 397 5

IP Quality of Service & MPLS LZU 108 7521 2

IP Quality of Service & MPLS LZU 108 7716 2

IP Security LZU 108 7522 2

IP Security LZU 108 7717 2

IPv6 Networking LZU 108 7424 2

IPv6 Quality of Service LZU 108 7521 1

IPv6 Routing LZU 108 7520 3

IPv6 Security LZU 108 7522 1

Mobile Packet Backbone Network (M-PBN) R5.1 Concepts LZU 108 6834 6

M-PBN Concepts LZU 108 6603 5

Service On PEM for EDA 1200 LZU 108 7395 2

Voice & Video over IP LZU 108 7718 1

NetOP EMS/NSMNetOp R6 EMS Foundation and Operations LZU 108 2123 2

NetOp R6 NSM add on for L3VPN LZU 108 7693 1

NetOP PMNetOp R6 PM Foundation and Operations LZU 108 2124 2




SE FamilySmartEdge R6 add-on BGP (using IS-IS) Configuration and Monitoring LZU 108 2113 2

SmartEdge R6 add-on BGP (using OSPF) Configuration and Monitoring LZU 108 2117 2

SmartEdge R6 add-on DHCP/CLIPS Configuration and Monitoring LZU 108 2122 1

SmartEdge R6 add-on IP QoS Configuration and Monitoring LZU 108 2121 3

SmartEdge R6 add-on ISIS Configuration and Monitoring LZU 108 2111 2

SmartEdge R6 add-on L2TP Configuration and Monitoring LZU 108 2120 2

SmartEdge R6 add-on MPLS L3-VPN (using IS-IS) Configuration and Monitoring LZU 108 2114 2

SmartEdge R6 add-on MPLS L3-VPN (using OSPF) Configuration and Monitoring LZU 108 2118 2

SmartEdge R6 add-on OSPF Configuration and Monitoring LZU 108 2115 2

SmartEdge R6 add-on PTA Configuration and Monitoring LZU 108 2119 2

SmartEdge R6 add-on VPLS (using IS-IS) Configuration and Monitoring LZU 108 2112 2

SmartEdge R6 add-on VPLS (using OSPF) Configuration and Monitoring LZU 108 2116 2

SmartEdge R6 Advanced Service Engine LZU 108 7595 2

SmartEdge R6 System Administration and Security LZU 108 2110 1

SmartEdge R6 System Operation and Maintenance LZU 108 2108 1

SmartEdge R6 System Overview (ILT) LZU 108 7770 1

SmartEdge R6 System Trouble Shooting LZU 108 2109 1

SM FamilySM480 R6 add-on BGP (using IS-IS) Configuration & Monitoring LZU 108 7602 2

SM480 R6 add-on BGP (using OSPF) Configuration & Monitoring LZU 108 7603 2

SM480 R6 add-on IP QoS Configuration & Monitoring LZU 108 7606 3

SM480 R6 add-on IS-IS Configuration & Monitoring LZU 108 7601 2

SM480 R6 add-on L2 Services Configuration & Monitoring LZU 108 7599 2

SM480 R6 add-on OSPF Configuration & Monitoring LZU 108 7600 2

SM480 R6 add-on VPLS (using IS-IS) Configuration & Monitoring LZU 108 7604 2

SM480 R6 add-on VPLS (using OSPF) Configuration & Monitoring LZU 108 7605 2

SM480 R6 System Administration & Security LZU 108 7608 1

SM480 R6 System Operation & Maintenance LZU 108 7609 1

SM480 R6 System Overview LZU 108 7597 0,5

SM480 R6 System Troubleshooting LZU 108 7607 1




IP Networking (In development)EMN120 Configuration

MICrOwavE NETwOrkSMarconi LH Operation and Maintenance LZU 108 6712 5

Marconi LH System Planning LZU 108 6713 2

Microwave Networks DCN Design LZU 108 6146 3

Microwave Networks System Survey LZU 108 7348 2

MINI-LINK CN 1010 Operation and Maintenance LZU 108 7995 1



MINI-LINK E Operation & Maintenance LZU 113 48 4

MINI-LINK HC Operation and Maintenance LZU 113 302 3

MINI-LINK System Planning LZU 108 8064 3

MINI-LINK TN Advanced Ethernet Operations LZU 108 7996 2

MINI-LINK TN Advanced Trouble Shooting LZU 108 7997 2

MINI-LINK TN R3 Operation and Maintenance LZU 108 6840 5

MINI-LINK TN R3 Operations LZU 108 6839 3

MINI-LINK TN R3 System Planning LZU 108 6841 3

MINI-LINK TN R4 Operation and Maintenance LZU 108 7243 5

MINI-LINK TN R4 Operation and Maintenance (excluding ATM) LZU G00 277 4

MINI-LINK TN/CN 500 Installation LZU 108 6895 2

Short-haul Microwave Radio Design LZU 108 6842 3

MuLTIMEDIaBusiness applicationsVPN 3.1 Online Charging LZU 108 2098 1

VPN 3.1 Operation and Maintenance LZU 108 2097 2

VPN 3.1 Overview LZU 108 2096 1

VPN 3.2 ADM Operation and Maintenance LZU 108 7665 1

VPN 3.2 Overview LZU 108 7664 1




Consumer applicationsECDS 4.1 Overview LZU 108 7771 1

ECDS 4.1 System Administrator LZU 108 7772 3

Enhanced Messaging Gateway (EMG) 1.0 Overview LZU 108 6986 1

Enhanced Messaging Gateway (EMG) 1.0 Service Engineer LZM 112 551 1

Enhanced Messaging Gateway (EMG) 1.0 System Engineer LZM 112 550 1

IPTV Engineer level training is delivered only as an outcome of a CGA

IPTV Engineer level training is delivered only as an outcome of a CGA

IPTV System Overview LZU 108 6784 2

Messaging in One (MIO) 2.0 Core Operation

Messaging in One (MIO) 2.0 Gateway Operation 1

Messaging in One (MIO) 2.0 IMS Operation 1

Messaging in One (MIO) 2.0 MMC Operation 2

Messaging in One (MIO) 2.0 SMS Operation 2

Messaging in One (MIO) 2.0 System Survey 1

Messaging in One (MIO) 2.0 Voice and Video Operation 2

Messaging in One (MIO) System Survey LZU 108 7734

Messaging in One (MIO) Technical LZU 108 7735

Messaging over IP (MoIP) 6.1 Basic System Operation LZU 108 7801 2

Messaging over IP (MoIP) 6.1 Service and User Provisioning LZU 108 7800 1

Messaging over IP (MoIP) 6.1 System Introduction LZU 108 7799 1

Mobile Positioning System (MPS) 10.0 System Engineer LZU 108 7118 1

Mobile Positioning System (MPS) 10.0 System Technician LZU 108 7117 1

Mobile Positioning System (MPS) 9.0 Overview LZP 101 070 1

Mobile Positioning System (MPS) 9.0 System Technician LZP 101 069 1

Mobile TV & Video (MTV&V) System Administrator LZU 108 7744 2

Mobile TV & Video (MTV&V) System Survey LZU 108 7773 1

Multimedia Messaging Center 5.0 (MMC) System Engineer LZU 108 7116 3

Multimedia Messaging Centre (MMC) 5.0 Overview LZU 108 6820 1

Multimedia Messaging Centre (MMC) 5.0 System Technician LZU 108 7115 3




Media EnablersIAP SVG, Service Delivery Kit LZU 108 7809

IAP SVG Portal SDK and Portal Generator Over LZU 108 8163 3

IPTV Application Platform (IAP) System Administration LZU 108 7804 3

IPTV Application Platform (IAP) Overview LZU 108 7795 1

IPTV DHTML Portal SDK Application development LZU 108 7808 3

IPTV Multimedia Solution System Survey LZU 108 7776 1

IPTV Multimedia Solution System Administration LZU 108 7777 3

Service Delivery & ProvisioningECE 2.0 Operation and Maintenance LZU 108 7769 2

ECE 2.0 Service Composition LZU 108 7789 2

ECE 2.0 Service Development LZU 108 7774 2

EMA 5.0 Configuration and Operation LZU 108 7366 2

EMA 5.0 Interfaces LZU 108 7364 1

EMA 5.0 Overview LZU 108 7276 1

EMA 5.0 User Provisioning LZU 108 7365 1






EMA 6.0 Delta LZU 108 7954 1





EMA 6.0Configuration and Operation LZU 108 7957 2

Ericsson Multi Activation (EMA) 5.0 Operation and User Provisioning LZU 108 3278 3

Ericsson Multi Activation (EMA) 5.0 SDK Subscriber View LZU 108 5857 3

Ericsson Multi Activation 5.0 Delta LZU 108 7523 1



COurSE LZu Number DaysEricsson Multi Activation 6.0 Delta LZU 108 7954 1

HP: Media Platform (OCMP) administration training HF543A#241 5

Intelligent Network Server (INS) 3.0 Operation LZU 108 6891 2

Mobile Internet Enabling Proxy (MIEP) 4.0 Overview LZU 108 2076 1

Mobile Internet Enabling Proxy (MIEP) System Administration LZU 108 6414 2

Mobile Service Delivery Platform (MSDP) 2.3 Administration LZU 108 7173 1

Mobile Service Delivery Platform (MSDP) 2.3 Operations LZU 108 7172 3

Mobile Service Delivery Platform (MSDP) 2.3 to 3.0 Delta LZU 108 7419 1

Mobile Service Delivery Platform (MSDP) 3.0 Storefront LZU 108 7440 3

Mobile Service Delivery Platform (MSDP) 4.0 Administration LZU 108 7447 3

Mobile Service Delivery Platform (MSDP) 4.0 Fundamentals LZU 108 7794 2

Mobile Service Delivery Platform (MSDP) 4.0 Overview LZU 108 7810 0,5

Multi-Service Proxy (MSP) 5.1 System Administrator LZU 108 7797 3

Multi-Service Proxy (MSP) 5.1 Technical Overview LZU 108 7796 1

Service Interaction Gateway (SIG) 4.0 System Administrator LZU 108 7320 2

Service Interaction Gateway (SIG) Overview 4.0 LZU 108 7099 1

VXML IVR Application - Operation and Maintenance Not Available 2

INCrEaSE EFFECTIvENESS OF COMPETENCE MaNagEMENT - rEFErENCE CaSE FEEDBaCk

Our cost visibility improved significantly, leading to more effective cost management and the ability to fund strategic competence development initiatives

HR Director




NaTIONaL SECurITy aND PuBLIC SaFETy PrODuCTSNSPS Command and ControlCoordCom 4.1 Business Administrator LZU 108 7149 5

CoordCom 4.1 Operation & Maintenance LZU 108 7150 5

CoordCom 4.1 Operator LZU 108 7148 4

Coordcom 4.1 Overview LZU 108 7147 4

NETwOrk MaNagEMENT PrODuCTSBroadband Networks OSSServiceOn Access R7 Operations LZU 108 7120 3

ServiceOn Access R7 System Administration LZU 108 6691 4

ServiceOn Element Manager Extra Smart Adapter (XSA) R10 LZU 108 8063 2

ServiceOn Element Manager R1 Administration (Linux) LZU 108 7616 2

ServiceOn Element Manager R1 for EDA 2530 Operations LZU 108 7615 1

ServiceOn Element Manager R1 for Microwave Networks Operation LZU 108 7614 3

ServiceOn Element Manager R1 for Optical Networks Operations LZU 108 7613 2

ServiceOn Element Manager R10 for Microwave & Optical LZU 108 8105 3

ServiceOn Element Manager R10 for Microwave Network Operations LZU 108 8032 3

ServiceOn Ethernet Service Activator R10 Operations LZU 108 8024 2


ServiceOn Integrator R3 Operations LZU 108 7246 1

ServiceOn Microwave R8 Operations LZU 108 6793 3

ServiceOn Microwave R8 System Administration LZU 108 6843 2

ServiceOn Network Manager R10 for Microwave Network Operations LZU 108 8030 2

ServiceOn Network Manager R10 for Optical and Microwave Networks Operations LZU 108 8106 3

ServiceOn Network Manager R10 Operations LZU 108 8025 1

ServiceOn Network Manager R3 for ASTN Networks Operations LZU 108 7330 2

ServiceOn Network Manager R3 for DWDM Network Operations LZU 108 7331 1

ServiceOn Network Manager R3 for Microwave Network Operations LZU 108 6844 2

ServiceOn Network Manager R3 for Optical Networks Operation LZU 108 7329 2

ServiceOn Network Manager R3 Operations LZU 108 7328 1



COurSE LZu Number DaysServiceOn Optical Core3 System Administration LZU 108 7332 4

ServiceOn PEM R4 for EDA 1200 LZU 108 7395 2

ServiceOn R10 for SUSE Linux System Administration LZU 108 8039 3

Mobile OSS - Customer Report LZU 108 8099 2

- Product Report LZU 108 8098 1

ENIQ 11 EV Mediation LZU 108 8104 5

ENIQ 11 EV Operation (New Course Title) LZU 108 8102 1

ENIQ 11 ST Operation, Customer Reports LZU 108 8099 2

ENIQ 11 ST Operation, Product Report LZU 108 8098 2

ENIQ 11 ST Overview LZU 108 8097 1

ENIQ 11 ST Report Migration Workshop LZU 108 8100 2

ENIQ 11, System and Dataflow Administration (Events and Statistics) LZU 108 8101 4

Ericsson Network IQ 11 EVENTS Operation LZU 108 8102 1

Ericsson Network IQ 11 STATISTICS Operation

Ericsson Network IQ 11 STATISTICS Overview LZU 108 8097 1

Ericsson Network IQ 11 STATISTICS Report Migration WS LZU 108 8100 3

Ericsson Network IQ 11 System & Dataflow Administration (Events and Statistics) LZU 1088101 4

Ericsson Network IQ 2 Delta LZU 108 7727 1

Ericsson Network IQ 2 Operation LZU 108 7729 2

Ericsson Network IQ 2 Overview LZU 108 7728 1

Ericsson Network IQ 2 Report migration workshop LZU 108 7730 3

Ericsson Network IQ 2 System Administration LZU 108 7731 4

GSM OSS RC 6 System Administration LZU 108 2129 6

MN-OSS to OSS RC 10 Delta LZU 108 7696 2

OSS Common Explorer WS LZU 108 8053 1

OSS Navigator operations 1.2 LZU108 8149 2

OSS navigator sys admin 1.2 LZU108 8148 2

OSS-RC 10 Administration for WCDMA/LTE LZU108 8221 5

OSS-RC 10 Applications for Core LZU108 8168 3

OSS-RC 10 System Administration for Core LZU108 8220 7

OSS-RC 10 Applications for Core and GSM LZU108 8166 4



COurSE LZu Number DaysOSS-RC 10 Applications for Core and WCDMA/LTE LZU108 8167 4

OSS-RC 10 Applications for GSM LZU108 8165 4

OSS-RC 10 Applications for WCDMA/LTE LZU108 8169 5

OSS-RC 10 Applications Workshop LZU108 8164 5

OSS-RC 10 CIF Platform Troubleshooting LZU 108 7758 5

OSS-RC 10 CIF Platform Troubleshooting LZU108 8216 5

OSS-RC 10 Common Applications for Network Management LZU 108 7749 3

OSS-RC 10 Core Network Applications for Network Management LZU 108 7750 1

OSS-RC 10 Core System Administration LZU 108 7759 7

OSS-RC 10 GSM RAN Applications for Network Management LZU 108 7751 1

OSS-RC 10 GSM System Administration LZU 108 7761 6

OSS-RC 10 IMS System Administration LZU 108 7762 5

OSS-RC 10 Overview LZU 108 6863 1

OSS-RC 10 Overview LZU108 8215 1

OSS-RC 10 System Administration for GSM LZU108 8219 6

OSS-RC 10 TSS System Administration LZU 108 7700 5

OSS-RC 10 WCDMA/LTE RAN Applications for Network Management LZU 108 7753 1

OSS-RC 10 WCDMA/LTE System Administration LZU 108 7760 7

OSS-RC 10.0.Delta LZU 108 7740 1

OSS-RC 10.3 Administration for WCDMA/LTE LZU108 8221 5

OSS-RC 10.3 Applications for Core LZU108 8168 3

OSS-RC 10.3 System Administration for Core LZU108 8220 7

OSS-RC 10.3 Applications for Core and GSM LZU108 8166 4

OSS-RC 10.3 Applications for Core and WCDMA/LTE LZU108 8167 4

OSS-RC 10.3 Applications for GSM LZU108 8165 4

OSS-RC 10.3 Applications for WCDMA/LTE LZU108 8169 5

OSS-RC 10.3 Applications Workshop LZU108 8164 5

OSS-RC 10.3 CIF Platform Troubleshooting LZU108 8216 5

OSS-RC 10.3 Operations for TSS LZU 108 8218 3

OSS-RC 10.3 Overview LZU108 8215 1

OSS-RC 10.3 System Administration for GSM LZU108 8219 6

OSS-RC 10.3 System Administration for IMS LZU 1088222 5



COurSE LZu Number DaysOSS-RC 11.0 Delta LZU 1088150 1

OSS-RC 7 Delta LZU 108 7739 1

OSS-RC CIF Troubleshooting LZU 108 2136 5

OSS-RC System Administration for IMS LZU 108 2132 5

TSS OSS -RC 10.0 Operation LZU 108 7698 5

TSS OSS -RC 10.0 System Administration LZU 108 7700 5

TSS OSS-RC 10.0 Operation LZU 108 7698 5

Using the Fault Management eXpert tool (FMX) LZU 108 5148 4

WCDMA OSS-RC System Administration LZU 108 2130 5

OPTICaL NETwOrkSASTN Planner LZU 108 7323 3

DWDM Theory and G.709 Frame LZU G00 222 1


EDA 1500 GPON 6.1 Implementation LZU 108 7344 4

EDA2530 4.21 Operation and Maintenance LZU 108 7338 4


IP/OSPF configurations on OMS Optical Equipment LZU G00 160 4

Layer 2 Data Cards on Marconi OMS 1200 LZU 108 7324 3



Marconi OMS 800 Operation and Maintenance LZU 108 6952 3

MHL3000 Installation LZU 108 6687 3

MHL3000 Operation & Maintenance LZU 108 6688 4

OMS 1400 Operation & Maintenance LZU G00 192 4

OMS1200 Installation LZU 108 7380 3

OMS12xx Operation and Maintenance LZU 108 6680 4


OMS16xx Operation and Maintenance LZU 108 6682 4


OMS24xx Operation & Maintenance LZU 108 6717 4




COurSE LZu Number DaysOMS3200 Operation and Maintenance LZU 108 6683 4

ON Planner LZU 108 7611 5

Optical Network DCN Design LZU 108 6953 3

Optical Networks System Overview (VCT) LZU 108 7610 3

ServiceOn DCN Analyzer R3, Analysis and Handling LZU 108 7336 2

ServiceOn Element Manager R1 for EDA 2530 Operations LZU 108 7615 1

ServiceOn Element Manager R1 for Optical Networks Operations LZU 108 7613 2


ServiceOn Network Manager Operations LZU 108 7328 1

ServiceOn Network Manager R3 for ASTN Networks Operations LZU 108 7330 2

ServiceOn Network Manager R3 for DWDM Network Operations LZU 108 7331 1

ServiceOn Network Manager R3 for Optical Networks Operation LZU 108 7329 2

ServiceOn Optical EM & NMS System Administration LZU 108 6698 4

ServiceOn Packet Transport Network Manager R1 Operations LZU 108 7334 2

PLaTFOrMS & INTEgraTED SITEaXE PlatformAPG40 Installation and Configuration C2 LZU 108 6568 4

APG40 Operation and Maintenance (Windows 2003) LZU 108 6567 4

APG40 Operation and Maintenance C2 LZU 108 5870 4

APG40 Recovery Procedures C4 LZU 108 6726 3

APG43 Installation and Configuration LZU 108 7178 4

APG43 Operation & Maintenance (Windows 2003) LZU 108 7177 2

APG43 Recovery Procedures LZU 108 7179 3

APZ 212 40 Delta LZU 108 5646 1

APZ 212 50 Operation Delta LZU 108 6526 2

APZ212 55 Operation and Maintenance LZU 108 6847 3

AXE 10, OPS Operation and Maintenance LZU 108 5819 4

AXE Operation & Configuration LZU 108 6145

Mobile @Home R5 Basic Configuration LZU 108 7317 2

Mobile@Home R5 Basic Configuration LZU 108 7316 2

OPS & OTN v9 Survey LZU 108 5809 3



COurSE LZu Number DaysOTN v9 Contact Center Supervisor, Advance LZU 108 6745 6

OTN v9 Contact Center Supervisor, Basic LZU 108 6744 4

OTN v9 Contact Center Supervisor, Delta LZU 108 6746 1

OTN v9 Management Information System, Operation LZU 108 5812 1

OTN v9 Operation and Maintenance LZU 108 5811 5

OTNv9 Contact Center Supervisor, Advance LZU 108 6745 6

ISIP Network Configuration for IS LZU 108 6669 2

IS 1.2 Operation and Configuration LZU 108 6832 3

IS 1.2 Overview LZU 108 6364 1

IS 2.0 Installation and Extended Configuration LZU 1087087 2



IS 3.1 Ins & Extended Configuration LZU 108 7568 2

IS 3.1 O&C LZU 108 7567 2


IS MGC 5.1 Operation and Configuration LZU 108 7207 2

IS MGW 1.2 Operation & Configuration LZU 108 7013 2

IS MGW 1.2 Operation & Configuration for IMS LZU 108 7265 2

IS MGW 2.0 LZU 108 7704 2

IS MGW 2.0 Operation & Configuration LZU 108 7694 2

IS1.2 Overview LZU 108 6364 1

Open Multimedia Platform (OMP)Open Multimedia Platform (OMP) Installation & Configuration LZU 108 7820 2

Open Multimedia Platform (OMP) Operation & Maintenance LZU 108 7819 2

Telecom Server Platform (TSP)Telecom Server Platform (TSP) 5 delta LZU 108 6554 3h

CBA Insatallation & Configuration (Internal) LZU108 8236 2

Component Based Architecture (CBA) Operation & Maintenance LZU108 8235 3

Integrated Site Edge Router 2.5




COurSE LZu Number DaysIS 3.1 Overview LZU 108 7566 1

NCC 2.0 ACD Operation & Configuration LZU 108 7239 2

NCC 2.0 ACD Operation & Configuration

NCC 2.0 Management, Customer Care LZU 108 7235 4

NCC 2.0 Management, Customer Care

NCC 2.0 Management, Toll and Assist LZU 108 7236 7

NCC 2.0 Management, Toll and Assist

NCC 2.0 OTN Operation & Configuration LZU 108 7238 4

NCC 2.0 OTN Operation & Configuration

NCC 2.0 Supervisor, Delta LZU 108 7237 1

NCC 2.0 Supervisor, Delta

NCC 2.0 Survey LZU 108 7234 1

NCC 2.0 Survey

Open Multimedia Platform (OMP) 1.1 Operation and Maintenance

Telecom Server Platform (TSP) 5 Operation and Maintenance LZU 108 6443 4

Telecom Server Platform (TSP) 5 Overview LZU 108 6441 1

Telecom Server Platform (TSP) 6 delta LZU 108 7342 1

Telecom Server Platform (TSP) 6 Installation & Configuration LZU 108 7340 2

Telecom Server Platform (TSP) 6 Operation & Maintenance LZU 108 7341 4

Telecom Server Platform (TSP) 6 System Overview LZU 108 7339 1

Telecom Server Platform (TSP) 6 Troubleshooting 1 LZU 108 6622 3

Telecom Server Platform (TSP) 6 Troubleshooting 2 LZU 108 6623 2

raDIO aCCESS NETwOrkBSC Operation LZU 108 625 5

Engineering Switch Products LZU 108 6213 10

Ericsson MBMS System Techniques LZU 108 6925 1

MicroCPP for RBS 6000 LZU 108 7732 1

Site Engineering Radio LZU 108 6212 5

WCDMA RBS 3106/3206 Installation LZU 108 6479 2

WCDMA RBS 3106/3206 Installation & Verification LZU 108 6480 2



LONg TErM EvOLuTION (LTE)Shaping your business for the future.

what is LTE?Long Term Evolution (LTE) is the next-generation network after 3G. It represents the mobile technology evolution that offers a superior user experience and provides a simplified technology for next-generation mobile broadband.

Challenges aheadAdapting to the next generation

As the Internet generation grows accustomed to having broadband access everywhere, mobile multimedia services are becoming a reality! You need to adapt your technology and services to attract the next generation of customers.

Managing the rapid technology shiftsNew technologies come with new architecture, new functionality and new processes. Your staff will require a significant competence shift so that they can develop new skills to deal with LTE and other technology challenges.

How can Ericsson Learning Services Help? The right competence at the right time

Having the right competence at the right time becomes crucial as you face the new challenges ahead. By ensuring that your staff is adequately trained, you will be better placed to exploit the opportunities arising from the move towards LTE.

Services FlexibilityWe can help you, at many different levels, to optimize your investments in developing your staff and to ensure that your business is ready to handle the complex challenges that arise from LTE.

LTE Training Programs

– Your choice of pre-defined courses.

LTE Learning Solution

– A project-based solution, called Ericsson’s LTE Competence Build, to align your competence needs with your business goals.

LTE Managed Learning

– A partnership approach to ensure a rapid competence shift towards LTE.

Benefits of Ericsson’s LTE Competence Build• A fully blended LTE Learning Solution, customized to cater for

staff at all levels

• Extensive LTE knowledge and operational understanding gained by your staff

• Elimination of wasteful training spend

• A learning partnership with the leader in mobile technology

• Access to experienced LTE instructors and subject-matter experts

Meet the LTE Experts! Take the opportunity to meet with one of our expert Competence Consultants. We have a pool of experienced Competence Consultants and Learning Architects with extensive LTE experience (see contact information).

Contact InformationFor more information about the Ericsson LTE Competence Build, contact our network of Education Centers on the link below:

http://www.ericsson.com/solutions/learning/education_centers.shtml

“LTE HaS HugE POTENTIaL FOr CuSTOMErS IN TErMS OF CaPaCITy, FLEXIBILITy aND EFFICIENCy” Eddie McConnell, Learning Architect, Ericsson Learning Services



gSM raN"GSM/WCDMA Intersystem Handover" LZU 108 6571 2

GSM AXE Operation LZU 108 5024/2 9

GSM BSS 08 RBS 2X06 Maintenance LZU 108 7123 3

GSM BSS 08 RBS 2X06 Maintenance Delta LZU 108 7124 2

GSM BSS 08 RBS 2X16 Maintenance LZU 108 7125 2

GSM Maintenance MSC/BSC Extended LZU 108 5031/2 5

GSM Radio Network Features LZU 108 3704 5

GSM Radio Network Tuning LZU 108 3298 5

GSM RAN Signaling LZU 108 857 4

GSM RBS 2106/2206 Installation LZU 108 5739 3

GSM RBS 2106/2206 Installation & Installation Verification Delta LZU 108 5696 2

GSM RBS 2106/2206 Installation &Verification LZU 108 5740 3

GSM RBS 2116/2216 Installation LZU 108 6731 2

GSM RBS 2116/2216 Installation & Verification LZU 108 6732 2

GSM RBS 2X06/2X07 Site Maintenance Delta LZU 108 5741/1 2

GSM RBS 2X06/2X07/2112 Site Maintenance LZU 108 5741 3

GSM System Survey LZU 108 852A 4

GSM/WCDMA Intersystem Handover LZU 108 6571 2

TFO/TrFO Interworking Introduction LZU 108 6596 1

LTEKPIs in LTE/SAE Network LZU 108 7713 2

LTE Evolution, Advantages in Feature and Applications LZU 108 7714 2

LTE L10 Access Transport Network Dimensioning LZU 108 7712 1

LTE L10 Air Interface LZU 108 7260 3

LTE L10 Configuration LZU 108 7411 2

LTE L10 eNode B Commissioning LZU 108 7409 1

LTE L10 Functionality LZU 108 7262 2

LTE L10 Operation LZU 108 7410 2

LTE L10 Optimization LZU 108 7416 2

LTE L10 Performance Management LZU 108 7414 2



COurSE LZu Number DaysLTE L10 Protocols and Procedures LZU 108 7261 3

LTE L10 Radio Network Design LZU 108 7263 2

LTE L10 Troubleshooting LZU 108 7412 2

LTE L10 Tuning LZU 108 7415 2

LTE L10A Air Interface LZU 108 7260 3

LTE L10A Protocols and Procedures LZU 108 7261 3

LTE L10A Radio Network Design LZU 108 7263 2

LTE L11 Access Transport Network Dimensioning LZU 108 7908 1

LTE L11 Air Interface LZU 108 7897 3

LTE L11 Configuration LZU 108 7903 2

LTE L11 eNode B Commissioning LZU 108 7901 1

LTE L11 Initial Tuning LZU 108 7906 2

LTE L11 Network Design LZU 108 7900 2

LTE L11 Operation LZU 108 7902 3

LTE L11 Performance Management and Optimization LZU 108 7905 3

LTE L11 Protocols and Procedures LZU 108 7898 3

LTE L11 Radio Network Design LZU 108 7900 2

LTE L11 Radio Network Functionality LZU 108 7899 2

LTE L11 Troubleshooting LZU 108 7904 3

LTE RBS 6102 Field Maintenance LZU 108 7645 1



LTE/SAE– System Overview LZU 108 7020 2

MIMO in WCDMA and LTE LZU 108 7652 1

RBS 6000 Overview LZU 108 7503 1

TEMS CellPlanner 8.1 Operation for LTE LZU 108 7313 2

WCDMA to L11 Delta LZU 108 7907 2

P7WCDMA Enhanced Uplink HSUPA LZU 108 6727 1

WCDMA HSDPA System Techniques LZU 108 6383 2

WCDMA P7 Air Interface LZU 108 7287 3



COurSE LZu Number DaysWCDMA P7 RBS Installation Verification LZU 108 7346 1

WCDMA RAN HSDPA Field Maintenance LZU 108 6483 1

WCDMA RAN P7 Access Transport Network Design LZU 108 7286 4

WCDMA RAN P7 Advanced Managed Object Scripting (AMOS) Introduction LZU 108 7457 4

WCDMA RAN P7 Configuration LZU 108 7296 5

WCDMA RAN P7 Delta LZU 108 7289 2

WCDMA RAN P7 Design LZU 108 7285 3

WCDMA RAN P7 Field Maintenance LZU 108 7288 2

WCDMA RAN P7 Functionality LZU 108 7291 3

WCDMA RAN P7 IP Configuration LZU 108 7458 3

WCDMA RAN P7 IP Transport Network Design LZU 108 7299 1

WCDMA RAN P7 IP Troubleshooting LZU 108 7576 3

WCDMA RAN P7 Operation LZU 108 7293 3

WCDMA RAN P7 Optimization LZU 108 7303 3

WCDMA RAN P7 Performance Management LZU 108 7290 3

WCDMA RAN P7 Protocols and Procedures LZU 108 7292 4

WCDMA RAN P7 RBS 3018 Maintenance LZU 108 7307 1

WCDMA RAN P7 RBS 3308 Installation and Maintenance LZU 108 7305 1

WCDMA RAN P7 RBS 3418/3518 and RRU Maintenance LZU 108 7304 1

WCDMA RAN P7 RBS 3x16 Maintenance LZU 108 7306 1

WCDMA RAN P7 RXI 820/860 Operation and Configuration LZU 108 7295 3

WCDMA RAN P7 Transport Network System Techniques LZU 108 7300 1

WCDMA RAN P7 Transport Network System Techniques LZU 108 7300 1

WCDMA RAN P7 Troubleshooting LZU 108 7302 3

WCDMA RAN P7 Troubleshooting with AMOS LZU 108 2135 4

WCDMA RAN P7 Tuning LZU 108 7297 3

w10CPP Node Features and Functions LZU 108 6116 1

Ericsson WCDMA System Overview LZU 108 5418 2

Ericsson WCDMA W10 HSPA System Techniques LZU 108 7476 4

IP in WCDMA RAN LZU 108 7379 2



COurSE LZu Number DaysWCDMA RAN W10 Access Transport Network Design LZU 108 7480 3

WCDMA RAN W10 Configuration LZU 108 7471 5

WCDMA RAN W10 Design LZU 108 7474 3

WCDMA RAN W10 Field Maintenance LZU 108 7464 2

WCDMA RAN W10 Functionality LZU 108 7475 4

WCDMA RAN W10 Initial Tuning LZU 108 7478 3

WCDMA RAN W10 IP Configuration LZU 108 7767 3

WCDMA RAN W10 IP Transport Network Design LZU 108 7462 1

WCDMA RAN W10 IP Troubleshooting LZU 108 7748 3

WCDMA RAN W10 Node B Commissioning LZU 108 7502 1

WCDMA RAN W10 Operation LZU 108 7470 3

WCDMA RAN W10 Performance Management And Optimization LZU 108 7768 5

WCDMA RAN W10 Protocols and Procedures LZU 108 7508 4

WCDMA RAN W10 Quality of Service LZU 108 2154 2

WCDMA RAN W10 RBS 3018 Maintenance LZU 108 7468 1

WCDMA RAN W10 RBS 3308 Installation and Maintenance LZU 108 7466 1

WCDMA RAN W10 RBS 3418/3518 and RRU 222120 Maintenance LZU 108 7465 1

WCDMA RAN W10 RBS 3x16 Maintenance LZU 108 7467 1

WCDMA RAN W10 RXI 820/860 Operation and Configuration LZU 108 7469 3

WCDMA RAN W10 Transport Network System Techniques LZU 108 7461 1

WCDMA RAN W10 Troubleshooting LZU 108 7473 3

WCDMA RAN W10A Delta in a Nutshell LZU 108 7763

WCDMA RAN W10A, Delta LZU 108 7460 2

WCDMA RBS 6102 Field Maintenance LZU 108 7644 1



WCDMA W10 Air Interface LZU 108 7463 3

WCDMA W10 GSM BSS G10 Intersystem Hand-over LZU 108 7472 2

w11Ericsson WCDMA W11 HSPA System Techniques LZU 108 7875 4




COurSE LZu Number DaysWCDMA RAN W11 Access Transport Network Design LZU 108 7871 4

WCDMA RAN W11 Configuration LZU 108 7883 5

WCDMA RAN W11 Design LZU 108 7872 4

WCDMA RAN W11 Field Maintenance LZU 108 7834 2

WCDMA RAN W11 Functionality LZU 108 7877 3

WCDMA RAN W11 Initial Tuning LZU 108 7888 3

WCDMA RAN W11 IP Configuration LZU 108 7884 3

WCDMA RAN W11 IP Transport Network Design LZU 108 7873 1

WCDMA RAN W11 Node B Commissioning LZU 108 7885 1

WCDMA RAN W11 Operation LZU 108 7886 3

WCDMA RAN W11 Performance Management And Optimization LZU 108 7889 5

WCDMA RAN W11 Protocols and Procedures LZU 108 7878 4


WCDMA RAN W11 RNC 3820 Configuration LZU 108 7883 5

WCDMA RAN W11 RXI 820/860 Operation and Configuration LZU108 7881 3

WCDMA RAN W11 Transport Network System Techniques LZU 108 7879 1

WCDMA RAN W11 Troubleshooting LZU 108 7887 3

WCDMA RAN W11A Delta LZU 108 7874 1

WCDMA W11 / GSM BSS G11 Intersystem Hand-over LZU 108 7882 2

WCDMA W11 Air Interface LZU 108 7876 3

WCDMA W11 GSM BSS G11 Intersystem Hand-over LZU 108 7882 2

rEvENuE MaNagEMENTCharging SystemCamel Overview LZU 108 5718 2

Charging Control Node (CCN) Operations for CS 4.0 LZU 108 7349 2

Charging Control Node (CCN) Overview for CS 4.0 LZU 108 7350 1

Charging Data Reporting System (CRS) 4.1 Audit & Financial Reports LZU 108 7553 1

"Charging Data Reporting System (CRS) 4.1 For Customer Care" LZU 108 7552 1

Charging Data Reporting System (CRS) 4.1 System Administration LZU 108 7554 3

Charging System 5.0 Overview LZU 108 7937 1

Charging System (CS) 4.0 Overview LZU 108 7351 1



COurSE LZu Number DaysCharging System (CS) 4.0 Rating Management LZU 108 7355 4

Charging System (CS) 4.0 System Administration LZU 108 7354 5

Charging System 3.0 Call Flow Handling LZU 108 7174 4

Charging System 3.0 MINSAT Customer Care LZU 108 6255 1


Charging System 3.0 System Administration LZU 108 6253 4

Charging System 3.0 Tariff Handling Delta LZU 108 6334 4

Charging System 3.0 Tariff Handling for the Convergent Charging Solution LZU 108 7390 4

Charging System 4.0 Rating management for the Convergent Charging Solution LZU 108 7961 4

Charging System 5.0 Advanced System Administration LZU 108 7787 3

Charging System 5.0 MINSAT Customer Care LZU 108 7939 1


Charging System 5.0 Overview Delta LZU 108 7938 1

Charging System 5.0 Rating Management LZU 108 7943 4

Charging System 5.0 Rating Management Delta LZU 108 7944 1

Charging System 5.0 Rating Managment LZU 108 7943 4

Charging System 5.0 SKT LZU 108 7942 5

Charging System 5.0 System Administration LZU 108 7941 5

Convergent Charging & Billing Overview LZU 108 6386 1

Convergent Charging & Billing Overview using BSCS iX LZU 108 7389 1

Convergent Charging and billing Overview LZU 108 7363 1

Convergent Charging and Billing Rating LZU 108 7961 4

Convergent Charging and Billing System Administration Not Available 5

Data Warehouse System (DWS) 4.0 Charging Intelligence and Reports LZU 108 6556 1

Data Warehouse System (DWS) 4.0 Customer Care LZU 108 6555 1

Data Warehouse System (DWS) 4.0 System Administration LZU 108 6557 3

LHS : Finance in Detail FI-2INE14 4

LHS: Billing in the Telco-Based Convergence Solution BA-3INE12 2

LHS: Customer and Contract Maintenance CC-2INE12 2

LHS: Database in the Business Horizontal Layer DB-3INE14 4

LHS: Maintenance of Discounts and Promotions TA-2INE23 3

LHS: Maintenance of Products TA-2INE13 3



COurSE LZu Number DaysLHS: Message Processing - Administration and Monitoring BA-3INE13 3

LHS: Overview of the Telco-based Convergence Solution (BSCS part) SY-1INE12 1

LHS: Resource Maintenance RA-1INE11 1

PrePaid System PPS CAMEL Operation LZU 108 6091 2

Consulting / Business ManagementASP Establishment LZU 108 2077 2

ASP Mentor - Internal LZU 108 5599 7

ASP Solution Establishment - Internal LZU 108 6008 2

Business Telecommunications LZU 108 3884 2

Consultative Approach LZU 108 6242 2

Customer Care Professionalism LZU 108 6326 2

IMS from a Business Perspective LZU 108 6608 1

IMS from a Business Perspective LZU 108 2077 1

Sales for Agents LZU 108 5843 1

Telecom Leadership Skills 2000 LZU 108 2048 2

Telecom Operator 2.0 Multimedia Business Challenges & Opportunities LZU 108 6935 2

Telecom Operator 2.0 Technical Realisation of Multimedia Services LZU 108 6936 2

Telecommunications Project Seminar LZU 108 3549 5

The Complete Team Leader Course LZU 108 2049 2

Multi MediationMulti Mediation 4.0 to 6.0 Delta LZU 108 7362 1

Multi Mediation 5.0 Configuration & Node Design LZU 108 6536 4

Multi Mediation 5.0 Delta LZU 108 6539 1

Multi Mediation 5.0 Online Mediation Processing and Configuration LZU 108 6954 2

Multi Mediation 5.0 Online Mediation Surveillance LZU 108 6537 1

Multi Mediation 5.0 Processing &Configuration LZU 108 6535 3

Multi Mediation 5.0 Surveillance LZU 108 6534 1

Multi Mediation 5.0 to 7.0 Delta LZU 108 7823 1

Multi Mediation 6.0 File and Event Advanced Configuration LZU 108 7359 4

Multi Mediation 6.0 File and Event Processing and Configuration LZU 108 7358 3

Multi Mediation 6.0 File and Event Surveillance LZU 108 7357 1



COurSE LZu Number DaysMulti Mediation 6.0 Online Processing and Configuration LZU 108 7361 2

Multi Mediation 6.0 Online Surveillance LZU 108 7360 1




Multi Mediation 6.1 Online Processing and Configuration LZU 108 7623 2





Multi Mediation 7.0 Online Processing and Configuration LZU 108 7828 2


Multi Mediation 7.0 Wholesale Settlements Overview LZU 108 7829 1

wIrELINE aCCESS PrODuCTSBroadband access NodesEDA 1200 4.2 Installation and Configuration LZU 108 7394 2

EDA 1200 4.2 Overview LZU 108 7393 1

EDA 1500 GPON 7.0 Implementation LZU 108 7737 4

EDA 2530 4.21 Operation and Maintenance LZU 108 7338 4



wEB-BaSED LEarNINg (wBL)CoordCom Fundamentals EN (English version) LZU 108 7594

CoordCom Fundamentals ES (Spanish version) LZU 108 7594/3

CoordCom Fundamentals RU (Russian version) LZU 108 7594/2

CoordCom Fundamentals SE (Swedish version) LZU 108 7594/1

Microwave Networks System Overview LZU 108 6109 0,5

Mobile Service Delivery Platform (MSDP) 4.0 Overview LZU 108 7810 0,5

NetOp R6 NSM Foundation and Operations LZU 108 7596 1

SM480 R6 System Overview LZU 108 7597 0,4



COurSE LZu Number DaysSmartEdge R6 System Overview (WBL) LZU 108 2107 0.5

WCDMA RAN W10A Delta in a Nutshell LZU 108 7417



COMPETENCE MaNagEMENT aSSESSMENTHow do you compare with the best?


key Operator Challenges- How do I ensure that we have the required competence to

ensure optimal service delivery levels?

- How do I know that I am optimizing my learning resources?

- How do I know that I am optimizing my training budget?

- What does best-practice competence management look like?

- Which tools and processes are the most effective for achieving optimum performance levels?

The Competence Management Assessment (CMA) is Ericsson’s customized solution to help optimize customer competence management.

Using a variety of analytical tools, we will work with you to assess

your competence management tools, processes and systems. We will then benchmark these against industry best practice, assign a maturity level rating and issue specific recommendations to ensure that you meet your goals.

The CMA is an on-site audit of every aspect of competence management. This audit is based on extensive experience of consulting in best-practice competence management.

Benefits of Ericsson’s Competence Management assessment- Independent critical analysis of every aspect of the

competence management function

- Quick and efficient audit, based on an array of input data from a range of customer sources

- Increased focus on areas for improvement, and guidance on how to implement and manage change

- Exposure to industry best practice and implementation. The CMA service allows operators to reach business and operational goals by developing a competitive edge, achieving operational excellence, accelerating time-to-market, and reducing risks.

what is the CMa model based on?The CMA is based on the following:

- Over 25 years of telecommunications training and consulting expertise

- Extensive deployment of Ericsson best practices, honed and customized for operator use

- Industry benchmarking using the ASTD, Bersin & Associates and the CIPD as the basis for key training metrics.

The CMa FrameworkProcess

- One-to-one interviews with a number of VPs, Line managers and HR

- The use of in-depth competence-management analysis tools and techniques

- Final report outlining recommendations and specific areas for improvement

Assessment Criteria

- Roles and Responsibilities

- Tactical Competence Planning

- Competence Delivery and Management of Suppliers

- Reporting and Evaluations

- Strategic Competence Development

Net Result

- Maturity Level in accordance with the assessment model score (1-4)

Extensive tools available within the assessment model: • Criteria comparison • Report writing • Industry benchmarking The CMA allows for an in-depth analysis of every aspect of competence management within the organization

Competence Management Assessment How do you compare to the best?

Key Operator Challenges - How do I ensure that we have the required competence to ensure

optimal service delivery levels?- How do I know if I am optimizing my learning resources?- How do I know if I am optimizing my training budget?- What does best practice competence management look like?- Which tools and processes are the most effective for achieving

optimum performance levels? The Competence Management Assessment (CMA) is Ericsson’s customized solution to help optimize customer competence management. Using a variety of analytical tools, we will work with you to assess your competence management tools, processes and systems. We will then benchmark these against established industry best practices, assign a maturity level rating and issue specific recommendations to ensure that you meet your goals.The CMA is an onsite audit of every aspect of competence management based on extensive experience consulting in best practice competence management

Benefits Ericsson’s CMA offering:

- Independent and unbiased critical analysis of every aspect of the competence management function

- Quick and efficient audit based on an array of input data from a range of customer sources

- Increased visibility on areas for improvement and guidance on how to implement and manage change

- Exposure to industry best practices and implementationThe CMA service allows operators to reach business and operational goals by developing a competitive edge, achieving operational excellence, accelerating time-to-market, and reducing risks. What is the CMA model based on? The C MA is based on 3 standards

- Over 25 years of telecommunications training consulting expertise - Extensive internal Ericsson best practices honed and customized for operator

use - Industry benchmarking using the AS TD, B ers in & Associates and the C IPD as

guidance for key training metrics The CMA Framework Process

- One-to-one interviews with a number of VPs, Line managers and HR- Using in-depth competence management analysis tools and techniques- Final report outlining recommendations and specific areas for improvement

Assessment Criteria - R oles and Responsibilities- Tactical Competence Planning- C ompetence Delivery and Management of Suppliers- R eporting and Evaluations- S trategic Competence Development

Net Result - Maturity Level according to model score (1-4)

Extensive tools available within the

assessment model

Criteria comparison

Criteria comparison

Report writing

Industry benchmarking

The CMA allows for an in -depth analysis of every aspect of competence management within the organisation.



LIST OF TraININg CENTErS

rwCE CENTErSCroatia - ZagrebKrapinska 45 Zagreb, CROATIA Phone + 385 1 365 30 10 Fax +385 1 365 33 31 Mail: [email protected]: www.ericsson.com/hr/services/competence/index.shtml

germany - DüsseldorfFtitz-Vomfelde-Strasse 26 D-40547 DüsseldorfGERMANY Phone +49 211 534 0 Fax +49 211 534 1024 Mail: [email protected]

Hungary - BudapestH-1037 Laborc Str. 1 BudapestHUNGARY Phone +36 1 437 75 25 Fax +36 1 437 70 65 Mail: [email protected]

Ireland - Dublin Beech Hill Clonskeagh Dublin 4IRELAND Phone: +353 1 207 7766 Fax: +353 1 207 2015 Mail: [email protected] Internet: www.ericsson.com/solutions/learning/ireland/

Netherlands - rijenEricssonstraat 2 PO Box 8 5120 AA RijenNETHERLANDS Phone +31 161 24 2900 Fax +31 161 24 9374 Mail: [email protected]

rECa CENTErSrussia - Moscow Aviamotornaya st. 8a, build 2 Moscow 111024RUSSIAN FEDERATION Phone +7 (495) 647 62 11 Phone +7 (495) 931 91 05 Fax +7 (495) 931 91 06 Mail: [email protected]

Sweden - Stockholm Isafjordsgatan 32A 164 80 StockholmSWEDEN Phone +46 10 714 77 00 Fax +46 8 752 08 07 Mail: [email protected]

Sweden - Mölndal Flojelbergsgatan 2A 431 84 MölndalSWEDEN Fax +46 31 747 43 39 Mail: [email protected]

Ericsson AB

SE-126 25 Stockholm, Sweden

Telephone +46 10 719 0000

Fax +46 8 18 40 85

www.ericsson.com

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© Ericsson AB 2010

The content of this document is subject to revision without notice due to continued progress in methodology, design and manufacturing. Ericsson shall have no liability for any error or damage of any kind resulting from the use of this document

CONTACT INFORMATION:View our complete portfolio of training courses and our course schedule online:http://internal.ericsson.com/page/hub_globalservices/products/education/LMS.jsp

Or visit our web sites:Internal (Ericsson) web address: http://internal.ericsson.se/page/hub_globalservices/products/educationInternet web address: www.ericsson.com/solutions/learning