© 2015 Cloud Cruiser | www.cloudcruiser.com© 2015 Cloud Cruiser | www.cloudcruiser.com
Cost Transparency: I Can See Clearly Now
Series: Because IT Means Business
© 2015 Cloud Cruiser | www.cloudcruiser.com
Meet our Speakers
2
Andrew AtkinsonSenior Director, Product MarketingCloud Cruiser@prdtmktgman
Deirdre MahonCMO
Cloud Cruiser@DBMahon
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Key Topics for Today
3
● The cost of flying blind
● What IT cost transparency is…and isn’t
● The value of Cost Transparency
● Best practices
● Q&A
poll #1
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The Cost of Flying Blind
4
80%Employees use non-approved apps to do their job
35%SaaS apps purchased are used
without company oversight
For every cloud app the CIO knows about, there are at least 10 more in use
15-20x
35%
Percentage of waste attributed to apps left running over the weekend.
Frost & Sullivan Cisco
Wall Street Journal
© 2015 Cloud Cruiser | www.cloudcruiser.com
Top “pains” we hear from customers
5
IT Finance Business
IT FIN LOB
Who’s using how much of what services?
No way to predict demand
Not enough/too much detail on vendor bills
Need to validate charges
Did we save money?
Need to control costs
Need accurate IT budgets
Faster, faster, more, more
Am I getting value?
Denial – I didn’t use that service
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You can’t manage what you can’t measure
● Insufficient usage detail on service provider invoices
● Files are often so large, users can’t process the data
● Tagging is inconsistent and error-prone
● Tagging is insufficient for business reporting (BU, department,
project, application, geo, etc.)
6
poll #2
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What Cost transparency is = and isn’t
● Exposing costs of doing business
● Not chargeback -- does not move money
● Education
● Visibility
● User accountability
7
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The Many Pieces of IT Cost Transparency
8
PUBLIC CLOUD | PRIVATE CLOUD
CO
RP
OR
ATE
FIN
AN
CIA
L ST
RA
TEG
Y
REPORTING & ANALYTICSDASHBOARD | REPORTING | TRANSPARENCY & ACCOUNTABILITY
COST DRIVERSSALARIES, BENEFITS | HARDWARD / SOFTWARE | FACILITIES
SERVICE CATALOGAPPLICATION SERVICES | SERVICE DESK | NETWORK SERVICES
COST OUTPUTSCOST PER CLIENT | COST PER APPLICATION | COST PER RESOURCE UNIT
$
RESOURCE METRICSSERVER COUNTS | PEOPLE-TIME ENTRY | HARDWARE USAGE
poll #3
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The value of cost transparency
● Increased accountability
● Data-driven decision making
● Savings opportunities
● Insights into profitability of services
● Clear direction on future investments
● Confidence in financial measures ROI, NPV, NPP
9
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How do you
manage DEMAND you can’t predict
with SUPPLY you can’t control?
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Demand management
● Demand comes from the user, not IT
● What is driving the business need?
● IT decides how to meet demand
● How much?
● How much will the business need in the future?
● What is the value of dollars spent?
11
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Supply Management
● IT supply chain
● Usage and Utilization at a granular level
● Show what you buy – Service Catalog
● Optimization
12
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Cloud Cruiser’s Solution
AN
ALY
TIC
SFO
UN
DAT
ION
Business
DECISION ANALYTICS
TRENDS & FORECASTS
AUTOMATED BILLING
PROFIT ANALYSIS
CUSTOM DASHBOARDS
MULTI-SOURCE COLLECTORS
FLEXIBLE DATA TRANSFORMATION
FLEXIBLE PRICING
IT
AUTOMATED CHARGEBACK
BUDGETS & ALERTS
SELF-SERVICE REPORTING
COST TRANSPARENCY
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Meet Cloud Cruiser
● Founded in 2010
● Focus on hybrid cloud metering & management
● Customers: enterprises & cloud service providers
14
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PREDICTABLITYReal-time visibility vs. end
of month surprisesBetter forecasting
EFFICIENCYComprehensive reporting
Simple to understandEasy to maintain
Simple & straightforward
ACCOUNTABILITYQuantifiable charges
linked to actual usage & user
What’s being usedWho’s using it
ACCURACY Equitable chargesDefensible data
IT USER
Cost Transparency in Action
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Q & A
16
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What next?
17
© 2015 5nine Software Inc. | www.5nine.com
Related Resources
White Paper: Total Cost of Ownership
Exec Brief: Business Clarity Through IT Cost Transparency
ZDNet article: Wanted: More Transparency in Cloud Costs and Usage Patterns
‘Uberfy’ IT: How To Deliver IT as a ServiceCo-Hosted by William Fellows and Owen Rogers, 451 Research
Thursday, December 10, 2015
Next webcast!
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www.cloudcruiser.com
@CloudCruiserInc
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