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Page 1: Coping with rapidly changing digital audiences or; There's no such thing as the 'digital consumer'

Coping with rapidly changingdigital audiencesor

There’s no such thing as the ‘digital consumer’

Tom Grinsted @tomgrinstedProduct Manager: Core mobile apps

Page 2: Coping with rapidly changing digital audiences or; There's no such thing as the 'digital consumer'
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CommutePrime-time Before bed

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Put

use

rs at th

e heart of what you do

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Put

use

rs at th

e heart of what you do ... and there’s no excuse not to

.

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Make data-based decisions

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iPad WebTraffic

Facebook App

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Google analytics is your friend

What are you trying to achieve?

Hypothesise

Test with your data

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40%

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A newsense?

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Mobile is not optional

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Mobile is not optional

Your users don’t think it isGoogle doesn’t think it isYou shouldn’t think it is

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Test

And testagain

Test

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Release

And releaseagain

Release

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Show, not tell

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Be socialBe friendlyAsk for advice

Tom Grinsted @tomgrinstedProduct Manager: Core mobile apps