Contoso SharePoint 2010 Governance Plan
(Functional and Non-Functional Requirements)
Prepared for
2/9/2011, Draft #1
Prepared by
Chris Givens
Contributors
TBD
Revision and Signoff Sheet
Change Record
Date Author Version Change reference
2/9/2011 Chris Givens 1.0 Initial draft for review/discussion
Reviewers
Name Version approved Position Date
Project Sponsor
Senior Architect
Project Manager
Director of Communication and Networking
Project Infrastructure (IT Admin)
IT Manager (IT & Portal Admin)
IT Executive
Signoff
Name of IT Director Date
Signoff
Name of Business Director Date
Contents Executive Summary ..................................................................................................................................... 12
Governance Team: ...................................................................................................................................... 12
Executive Sponsor ................................................................................................................................... 12
Business Unit Leads ................................................................................................................................. 13
Contoso Team Members ......................................................................................................................... 13
Consulting Contoso Team Members ....................................................................................................... 13
Roles and Responsibilities ....................................................................................................................... 13
Farm Configuration ..................................................................................................................................... 14
Servers .................................................................................................................................................... 14
Database Configuration .......................................................................................................................... 14
Network Configuration ........................................................................................................................... 14
TCP/UDP Ports .................................................................................................................................... 14
DNS ...................................................................................................................................................... 14
Replication .......................................................................................................................................... 15
Load Balancer ...................................................................................................................................... 15
Remote Sites ....................................................................................................................................... 15
Email Configuration ................................................................................................................................ 15
Farm Solutions ........................................................................................................................................ 15
Farm Sandboxed Solutions ..................................................................................................................... 15
Configuration ...................................................................................................................................... 15
Blocked Solutions ................................................................................................................................ 15
Farm Features: ........................................................................................................................................ 15
Farm Creation Policy ............................................................................................................................... 16
Web Application Configuration .................................................................................................................. 17
Web Creation Policy ................................................................................................................................ 17
Default Settings ....................................................................................................................................... 17
Default Application Pool ..................................................................................................................... 17
Default Authentication Providers ....................................................................................................... 17
Default Managed Paths: ..................................................................................................................... 17
Default Self-Service Site Creation ....................................................................................................... 17
Default Blocked File Types .................................................................................................................. 17
Default Web application Features ...................................................................................................... 18
Default Web Part Security................................................................................................................... 18
Default Web Application Policy .......................................................................................................... 18
Default SharePoint Designer Access ................................................................................................... 19
Default Document Converter .............................................................................................................. 19
Default Outgoing Email ....................................................................................................................... 19
Default Workflow Settings .................................................................................................................. 19
Default Resource Throttling Settings .................................................................................................. 19
Default General Settings ..................................................................................................................... 19
Default Send to Connections .............................................................................................................. 20
Central Administration ............................................................................................................................ 20
Alternate Access Mappings ................................................................................................................. 20
Content Databases .............................................................................................................................. 20
Authentication Providers: ................................................................................................................... 20
Managed Paths: .................................................................................................................................. 21
Self-Service Site Creation .................................................................................................................... 21
Web application Features ................................................................................................................... 21
Web Application Policy ....................................................................................................................... 21
SharePoint Designer Access ................................................................................................................ 21
Outgoing Email .................................................................................................................................... 21
Workflow Settings ............................................................................................................................... 21
Resource Throttling Settings ............................................................................................................... 21
General Settings .................................................................................................................................. 21
Contoso Portal ........................................................................................................................................ 21
Alternate Access Mappings ................................................................................................................. 21
Content Databases .............................................................................................................................. 21
Teams Web Application .......................................................................................................................... 22
Alternate Access Mappings ................................................................................................................. 22
Content Databases .............................................................................................................................. 22
Authentication Providers: ................................................................................................................... 22
Managed Paths: .................................................................................................................................. 22
Self-Service Site Creation .................................................................................................................... 22
Web application Features ................................................................................................................... 22
Web Application Policy ....................................................................................................................... 22
SharePoint Designer Access ................................................................................................................ 23
Outgoing Email .................................................................................................................................... 23
Workflow Settings ............................................................................................................................... 23
Resource Throttling Settings ............................................................................................................... 23
General Settings .................................................................................................................................. 23
My Sites/Profiles ..................................................................................................................................... 23
Alternate Access Mappings ................................................................................................................. 23
Content Databases .............................................................................................................................. 23
Site Collection Configuration ...................................................................................................................... 24
Site Collection Hierarchy ......................................................................................................................... 24
Site Collection Navigation ....................................................................................................................... 24
Site Collection Creation Policy ................................................................................................................ 24
Site Collection Supported Features ........................................................................................................ 24
Site Collection Un-Supported Features................................................................................................... 24
Site Collection List ................................................................................................................................... 25
Confirm site use and deletion ................................................................................................................. 25
Site Monitoring ....................................................................................................................................... 25
Quota Templates..................................................................................................................................... 25
Requesting higher quotas ................................................................................................................... 25
Site Collection Quotas ......................................................................................................................... 25
Contoso Defined Quotas ..................................................................................................................... 25
Site Collection Administrators ................................................................................................................ 26
Site Collection Security ........................................................................................................................... 26
SharePoint Designer Access .................................................................................................................... 26
Content Authoring and Deployment ...................................................................................................... 26
Site Creation Policy ................................................................................................................................. 26
Auditing Policy ........................................................................................................................................ 26
Team Site Creation Policy ........................................................................................................................... 27
Requesting\Creating Sites ....................................................................................................................... 27
Types of Supported Sites ........................................................................................................................ 27
My Site & User Profile User Usage Policy ................................................................................................... 28
Quota ...................................................................................................................................................... 28
Picture Usage .......................................................................................................................................... 28
User Profile Status Messages .................................................................................................................. 28
User Profile ............................................................................................................................................. 28
My Site Branding ..................................................................................................................................... 28
My Site Deletion ...................................................................................................................................... 28
Team Site End User Usage Policy ................................................................................................................ 29
Security and Permissions ........................................................................................................................ 29
Auditing Policiy........................................................................................................................................ 29
Supported Features ................................................................................................................................ 29
Non-supported Features ......................................................................................................................... 29
Ranking, Tagging and Noteboard Policy ................................................................................................. 29
Approved Actions .................................................................................................................................... 30
Disallowed Actions .................................................................................................................................. 30
Custom List Policy ................................................................................................................................... 30
Document Library Policies ...................................................................................................................... 31
Branding Policy............................................................................................................................................ 32
Basic Teams Web Application configuration .......................................................................................... 32
Features enabled ................................................................................................................................ 32
Default Web parts ............................................................................................................................... 32
Default master page ............................................................................................................................ 32
Contoso Elements ................................................................................................................................... 32
Master Pages ........................................................................................................................................... 32
Cascading Style Sheets ............................................................................................................................ 32
XHTML ..................................................................................................................................................... 32
Page Design ............................................................................................................................................. 32
Communication Plan ................................................................................................................................... 33
Email list management ........................................................................................................................... 33
Email frequency ...................................................................................................................................... 33
Usage Surveys ......................................................................................................................................... 33
Content and Records Management ............................................................................................................ 34
Taxonomy ................................................................................................................................................ 34
Content Types ..................................................................................................................................... 34
Managed Metadata Content Type Hub .............................................................................................. 34
Document Convertors ............................................................................................................................. 34
Converters ........................................................................................................................................... 34
Content Management ............................................................................................................................. 34
Posting Content to Portal Pages ......................................................................................................... 34
Content Deployment ........................................................................................................................... 34
Duplication Policy ................................................................................................................................ 35
Copyright Material .............................................................................................................................. 35
Confidential Material .......................................................................................................................... 35
Records Management ............................................................................................................................. 35
Default Send to Connections .............................................................................................................. 35
Information Management Policies ..................................................................................................... 35
Service Applications .................................................................................................................................... 36
Service Application List ........................................................................................................................... 36
Access Services Configuration................................................................................................................. 36
Business Data Connectivity Services Configuration ................................................................................ 37
Excel Services Configuration ................................................................................................................... 37
Global Settings .................................................................................................................................... 37
Trusted File Locations ......................................................................................................................... 38
Trusted Data Providers ....................................................................................................................... 38
Trusted Data Connection Libraries ..................................................................................................... 38
User Defined Function Assemblies ..................................................................................................... 38
Managed Metadata Service Configuration ............................................................................................. 38
Term Store Administrators ................................................................................................................. 39
Settings ................................................................................................................................................ 39
Term Groups ....................................................................................................................................... 39
PerformancePoint Service Application Configuration ............................................................................ 39
Application Settings ............................................................................................................................ 39
Trusted Data Source Locations ........................................................................................................... 39
Trusted Content Locations .................................................................................................................. 39
PowerPivot Service Application Configuration ....................................................................................... 39
PowerPoint Service Application Configuration ....................................................................................... 39
Settings ................................................................................................................................................ 39
Search Service Administration Configuration ......................................................................................... 40
Topology.............................................................................................................................................. 40
Content Sources .................................................................................................................................. 40
Crawl Schedule .................................................................................................................................... 40
Crawl Rules .......................................................................................................................................... 40
Server Name Mappings ....................................................................................................................... 40
Host Distribution Rules ....................................................................................................................... 40
File Types ............................................................................................................................................. 40
iFilters .................................................................................................................................................. 41
Crawler Impact Rules .......................................................................................................................... 41
Thesaurus ............................................................................................................................................ 41
Noise Words ........................................................................................................................................ 41
Hit Highlighting ................................................................................................................................... 41
Keyword Best bets .............................................................................................................................. 41
Authoritative Pages ............................................................................................................................. 41
Federated Locations ............................................................................................................................ 42
Metadata properties ........................................................................................................................... 42
Scopes ................................................................................................................................................. 42
Search Result Removal ........................................................................................................................ 42
Relevancy Tuning ................................................................................................................................ 42
FAST Search Content Configuration ........................................................................................................ 42
FAST Search Query Configuration ........................................................................................................... 42
Secure Store Service Configuration ........................................................................................................ 42
Usage and Health data collection Configuration .................................................................................... 43
User Profile Service Application Configuration ....................................................................................... 43
User Profile Properties ........................................................................................................................ 43
Audiences ............................................................................................................................................ 43
Policies ................................................................................................................................................ 43
Synchronization Connections .............................................................................................................. 43
Profile Synchronization Settings ......................................................................................................... 43
Organization Profiles ........................................................................................................................... 43
My Site Settings .................................................................................................................................. 43
Visio Graphics Service Configuration ...................................................................................................... 44
Global settings: ................................................................................................................................... 44
Trusted Data Providers ....................................................................................................................... 44
Word Automation Services Configuration .............................................................................................. 44
General Settings .................................................................................................................................. 44
Word Viewing Service Configuration ...................................................................................................... 45
Service Application mapping................................................................................................................... 45
Monitoring Settings .................................................................................................................................... 46
Logging Configuration ............................................................................................................................. 46
Logging Database .................................................................................................................................... 46
Event Log Monitoring .............................................................................................................................. 46
Tools .................................................................................................................................................... 46
Server Errors ....................................................................................................................................... 46
Application Errors ............................................................................................................................... 47
Performance Monitoring ........................................................................................................................ 47
Baseline Policy ..................................................................................................................................... 47
Notification Policy ................................................................................................................................... 47
Language Packs ........................................................................................................................................... 47
Supported language packs ...................................................................................................................... 47
Reporting Services ...................................................................................................................................... 48
Integration Settings ................................................................................................................................. 48
Server Defaults ........................................................................................................................................ 48
InfoPath Forms Services .............................................................................................................................. 49
Form templates ....................................................................................................................................... 49
Settings.................................................................................................................................................... 49
3rd Party applications .................................................................................................................................. 51
High Availability .......................................................................................................................................... 52
Mirroring ................................................................................................................................................. 52
Clustering ................................................................................................................................................ 52
Backup and Restore .................................................................................................................................... 53
Backup Methodology .............................................................................................................................. 53
Restore Methodology ............................................................................................................................. 53
Remote Blob Storage (RBS) Configuration .............................................................................................. 53
Security: ...................................................................................................................................................... 54
Farm Administrators: .............................................................................................................................. 54
Managed Accounts ................................................................................................................................. 54
Password Change Policy .......................................................................................................................... 54
Information Rights Management ............................................................................................................ 54
RMS Server Configuration ................................................................................................................... 54
Antivirus .................................................................................................................................................. 54
Antivirus tool ....................................................................................................................................... 54
Configuration ...................................................................................................................................... 54
Service Accounts ..................................................................................................................................... 55
Authentication ........................................................................................................................................ 55
Forms Based Authentication Policy .................................................................................................... 55
Claims Authentication Policy .............................................................................................................. 55
Kerberos Policy.................................................................................................................................... 55
Social Computing Usage Policies ................................................................................................................. 56
Browser Support ......................................................................................................................................... 57
SharePoint Supported Browsers ............................................................................................................. 57
Contoso Supported Browsers ................................................................................................................. 57
Known Challenges ................................................................................................................................... 57
Training ....................................................................................................................................................... 58
Online Wiki .............................................................................................................................................. 58
Internal User Group ................................................................................................................................ 58
Lunch Sessions\Brown Bag ..................................................................................................................... 58
Formal Training ....................................................................................................................................... 58
IT Professional ..................................................................................................................................... 58
End User .............................................................................................................................................. 58
Site Collection Administration ............................................................................................................ 58
Developer ............................................................................................................................................ 58
Cost Allocation ............................................................................................................................................ 59
Charge back ............................................................................................................................................. 59
Service Delivery Definitions ........................................................................................................................ 60
Contoso Tier ............................................................................................................................................ 60
Services Offered ...................................................................................................................................... 60
Service Level Agreements ....................................................................................................................... 60
Gold ..................................................................................................................................................... 60
Silver .................................................................................................................................................... 60
Bronze ................................................................................................................................................. 60
Database systems ............................................................................................................................... 60
External Applications .......................................................................................................................... 60
Support Hours ......................................................................................................................................... 60
Gold ..................................................................................................................................................... 60
Silver .................................................................................................................................................... 60
Bronze ................................................................................................................................................. 60
User Acceptance Testing ............................................................................................................................. 61
UAT Environment .................................................................................................................................... 61
Expectations ............................................................................................................................................ 61
Quality Assurance and Staging .................................................................................................................... 61
Staging Environment ............................................................................................................................... 61
Change Management .............................................................................................................................. 61
Historical Tracking ................................................................................................................................... 61
Development Policies ................................................................................................................................. 61
Development Environment ..................................................................................................................... 61
Customization Development .................................................................................................................. 61
Site Definitions ........................................................................................................................................ 62
Source Control ........................................................................................................................................ 62
Code Access Security............................................................................................................................... 62
3rd Party Components Usage Policy ........................................................................................................ 62
Non-Functional Requirements .................................................................................................................... 63
Performance ........................................................................................................................................... 63
Top Related