Name : Zaitun NisaClass : XII Natural Science 4

THE COMPLAINT LETTER FOR SUPERMARKET

6 october 2014The PrincipalThe Owner of SupermarketTenggarong

Dear Sir/MadamIm writing to complain about the service I received in your supermarket last week.Firstly, I was unable to find the pet food section, so I asked one of your staff to help me. Instead of showing me to the right place, he simply shrugged and walked away.Aas you can imagine, I was extremely upset by the treatment I received . I hope that you will improve yor staff training methods, and that your staff will be more polite and helpful to customers from now on.

Your Faithfully

Zaitun Nisa