March 12th, 2008

eComm 2008

RJ AuburnCTOrj@voxeo.com

Creating Communication 2.0 Applications

1Monday, April 7, 2008

Thank you!

2Monday, April 7, 2008

Why Voxeo?

3Monday, April 7, 2008

Telephony Sucks

4Monday, April 7, 2008

There are a number of problems with Telephony

today...

5Monday, April 7, 2008

Complex

6Monday, April 7, 2008

Arcane

7Monday, April 7, 2008

Proprietary

8Monday, April 7, 2008

This is not how it should be...

9Monday, April 7, 2008

Simple

10Monday, April 7, 2008

Ubiquitous

11Monday, April 7, 2008

Open

12Monday, April 7, 2008

What to do?

13Monday, April 7, 2008

Leverage The Web Model

14Monday, April 7, 2008

Disaggregate The Components

15Monday, April 7, 2008

Utilize Standards

16Monday, April 7, 2008

What Does It Look Like?

17Monday, April 7, 2008

Application

Platform

Network

XML+HTTP

SIP

18Monday, April 7, 2008

Application

Platform

Network

XML+HTTP

SIP

19Monday, April 7, 2008

Application

Platform

Network

XML+HTTP

SIP

20Monday, April 7, 2008

Application Creation

21Monday, April 7, 2008

VoiceXML

- W3C standard to define speech dialogs

- Defines prompts and grammars that together create a phone application

- Thousands of developers

- 30+ Open source projects

22Monday, April 7, 2008

CCXML

- CCXML is the W3C standard for call control using XML

- Sister standard to VoiceXML

- Integrates with VoiceXML for dialog control

- Provides a framework for issuing call control commands and handling call control events

23Monday, April 7, 2008

Voxeo’sSolution

24Monday, April 7, 2008

Evolution

25Monday, April 7, 2008

Prophecy

26Monday, April 7, 2008

Example Application

27Monday, April 7, 2008

Sample Application Overview

- Caller dials in to the application

- Caller is bridged to the subscriber

- Results of the call attempt are posted to Twitter via their REST API

28Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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29Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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30Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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<?xml version="1.0" encoding="UTF-8"?><ccxml version="1.0" xmlns="http://www.w3.org/2002/09/ccxml"></ccxml>

31Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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32Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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<var name="state" expr="'init'"/><var name="incomingcall"/><var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/>

<eventprocessor statevariable="state"></eventprocessor>

33Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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34Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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<transition event="connection.alerting" state="init"> <accept/></transition>

35Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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36Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

Follow Me/Find Me + Twitter

<transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/></transition>

37Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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38Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

Follow Me/Find Me + Twitter

<transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/></transition>

39Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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40Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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<transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/></transition>

41Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

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42Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

Follow Me/Find Me + Twitter

<transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/></transition>

43Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

Follow Me/Find Me + Twitter

44Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

Follow Me/Find Me + Twitter

<transition event="send.successful" state="done"> <exit/></transition>

45Monday, April 7, 2008

<?xml version="1.0" encoding="UTF-8"?><ccxml xmlns="http://www.w3.org/2002/09/ccxml" version="1.0"> <var name="state" expr="'init'"/> <var name="incomingcall"/> <var name="tURL" expr="'http://zscgeek:password@twitter.com/statuses/update.xml'"/> <eventprocessor statevariable="state"> <transition event="connection.alerting" state="init"> <accept/> </transition> <transition event="connection.connected" state="init"> <assign name="state" expr="'calling'"/> <assign name="incomingcall" expr="event$.connectionid"/> <createcall dest="'tel:+18312392883'"/> </transition> <transition event="connection.connected" state="calling"> <assign name="state" expr="'connected'"/> <join id1="event$.connectionid" id2="incomingcall"/> <var name="status" expr="'RJ is on the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.failed" state="calling"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is not answering his phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="connection.disconnected" state="connected"> <assign name="state" expr="'done'"/> <var name="status" expr="'RJ is off the phone'"/> <send targettype="'basichttp'" name="'update'" target="tURL" namelist="status"/> </transition> <transition event="send.successful" state="done"> <exit/> </transition> </eventprocessor></ccxml>

Follow Me/Find Me + Twitter

46Monday, April 7, 2008

Who Cares?

47Monday, April 7, 2008

I Can Do That In Asterisk!

48Monday, April 7, 2008

Here is Why

49Monday, April 7, 2008

Web Developers

Phone Developers Web Developers

50Monday, April 7, 2008

They Understand XML

51Monday, April 7, 2008

Ideas We have Never Thought Of

52Monday, April 7, 2008

So What Do We Need?

53Monday, April 7, 2008

Platform

54Monday, April 7, 2008

Ability to Scale

55Monday, April 7, 2008

Inspiration

56Monday, April 7, 2008

RJ Auburnrj@voxeo.com

http://www.voxeo.com/prophecyhttp://evolution.voxeo.com

57Monday, April 7, 2008