Providing community healthcarein London and the Home Counties
Janet Lewis
CLCH – who are we?
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Central London Community Healthcare
CLCH is London’s largest stand-alone community NHS Trust
Community Services is our core business – deliver Children’s Services across 9 boroughs
Track record at redesigning clinical pathways to ensure better integration for children and parents
Quality is at the heart of everything – cycle of continuous improvement
Experienced at successfully transforming new services –Brent / Richmond / Hounslow School Nursing keeping the services local
CLCH footprint
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CLCH -4,5,6 Model
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Levels of
service
Universal
health reviews
High impact
areas
Robust information
sharing
Integrated/
partnership
working
Safeguarding
Quality
CLCH 4,5,6 Model
Client feedback
PREM
Patient Stories
Social Media
User Groups
Comment cards
Focus groups
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Client feedback
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Antenatal Pathway
Healthy 2 year olds &
school readiness
Integrated 2 year review with early
years providers
High Impact Area Leads
Joint Funded Senior
Integration Manager for 2
year review
Clear referral pathways to
SLT, child development
services
Parenting support
programmes
Children’s Centres
ASQ-3 assessments
2 year places in early years
Using Technology
Recognising the wide variety of ways needed to support parents
Health Matters our website to support school aged children, to be developed as a digital support for 0 to 19
Links to other web sites including LA and vol sector
eRedbook to make it easier for parents to access their Childs information
Seeking innovation opportunities e.g. interoperability
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Health Matters
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https://www.healthmatters.clch.nhs.uk/home/
ered book
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eRedbook
Digitally transforming the 0-19 pathway
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Enabling Connectivity
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Local Active
Directory
eRedbookHealth Vault
Internet
NHS N3
Maternity
Adapter
Maternity
NSC
Adapter
Screening
CHIS
Adapter
Clinicaldata store
GP
Challenges
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• Getting all partners together and working
to same priorities
• Cutting through ‘red tape’
• Financial climate
• Changing commissioning landscape
• New electronic clinical record
Tips for success
• Set out your vision and set
a direction
• Press the flesh/do the leg
work
• Go round or push through
obstacles
• Find like minded partners to
create a wave of
momentum
• Always keep the child in
sight