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    HUMAN RESOURCE MANAGEMANT

    CAREER PLANNING AND DEVELOPMENT

    INTRODUCTION:-

    The term career planning is frequently used in relation young boys and

    girls studying at the college level. College students are expected to consider

    their qualities (physical and mental), psychological make-up, likes and

    dislikes, inclinations, etc. and decide what they want to be in their life. In other

    words, they should decide what they want to achieve in their life and adjust

    their education and other activities accordingly. This means they have to plan

    their career. In such career planning, parents, family members and college

    teachers offer helping hand and guide young boys and girls in selecting the

    most suitable career. Lot of literature, psychological tests etc. are also

    available on career planning. Even lectures, workshops and TV programmes

    are arranged for guiding students on career selection (particularly after the

    declaration of HSC results). Career planning enables them to use their

    abilities/qualities fully and make their life happy, prosperous and rich in

    quality. At present, even experts are available to help youth in their career

    planning. IQ and other tests are also conducted for this purpose.

    The term career planning and development is used extensively in relation

    to business organizations. It is argued that if the organizations want to get the

    best out of their employees, they must plan the career development

    programmes in their organization effectively. Such programmes offer benefits

    to employees and also to the organizations. The employees will develop new

    skills will be available to the organization. This type of career planning can bedescribed as organizational career planning.

    MEANING OF CAREER (WHAT IS CAREER?):-

    A career is a sequence of positions/jobs held by a person during the

    course of his working life. According to Edwin B. Flippo a career is a

    sequence of separate but related work activities that provide continuity, order

    and meaning to a persons life. Career of an employee represents variousjobs performed by him during the course of his working life. This is described

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    as career path. In the case of an ordinary worker, the career path includes the

    following job positions:

    Unskilled worker Semi-skilled worker Skilled worker Highly skilled

    worker Assistant foreman Foreman.

    Employees (of all categories) want to grow in their careers as this provides

    more salary, higher status and opportunity to use knowledge, education and

    skills effectively. An individual with potentials joins a firm not for job but for

    career development. An organization has to provide better opportunities to its

    employees in their career development and also use their efficient services for

    the benefit of the organization.

    MEANING OF CAREER PLANNING (WHAT IS CAREER

    PLANNING?):-

    Career planning is one important aspect of human resource planning and

    development. Every individual who joins an organization desires to make a

    good career for himself within the organization. He joins the organization with

    a desire to have a bright career in terms of status, compensation payment andfuture promotions. From the point of view of an organization, career planning

    and development have become crucial in management process. An

    organization has to provide facilities/opportunities for the career development

    of individual employees.

    If the organizations want to get the best out of their employees, they must

    plan regularly the career development programmes in their organizations. In

    brief, career planning refers to the formal programmes that organizations

    implement to increase the effectiveness and efficiency of the human

    resources available. Career planning and development is the responsibility of

    the HR department of the organization. As already noted, every person joining

    an organization has a desire to make career as per his potentiality, ability,

    skills and so on.

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    NEED/PURPOSE/OBJECTIVES OF CAREER PLANNING:-

    1) To map out careers of employees as per their ability and willingness

    and to train and develop them for higher positions.

    2) To attract and retain the right type of persons in the organization.3) To utilize available managerial talent within the organization fully.

    4) To achieve higher productivity and organizational development.

    5) To provide guidance and assistance to employees to develop their

    potentials to the highest level.

    6) To improve employee morale and motivation by providing training and

    opportunities for promotion.

    SCOPE OF ORGANISATIONAL CAREER PLANNING:-

    The following activities/areas are covered within the scope of

    organizational career planning:

    a) HUMAN RESOURCE FORECASTING AND PLANNING :-

    Here, efforts will be made to identify the number of employees required

    in future. In addition, the selection procedure will be adjusted with the

    overall strategic goals of the organization.

    b) CAREER INFORMATION :-

    Here, information relating to career opportunities (promotions, training

    for self development, etc) will be supplied to employees. Supplying

    career information/opportunities has special significance as this

    motivates employees to grow and reach to higher position.

    c) CAREER COUNSELLING :-

    Such counselling is next to supplying career information. Career

    counselling is possible by senior executives through periodic

    discussions with their subordinates. Such career guidance encourages

    subordinate employees to take interest in certain areas where suitable

    opportunities of career development are available. It is a type of

    internal guidance and motivation of employees for the selection of

    possible career paths. Such counselling is needed when employees

    have to plan their own careers and develop themselves for career

    progress.

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    d) CAREER PATHING :-

    Management now plans job sequences for transfers and promotions of

    their employees. This makes transfers and promotions systematically

    with advance information to employees. Career pathing creates

    suitable mental make up of employees for self development.

    e) SKILL ASSESSMENT TRAINING :-

    Training is essential for career planning and also for manpower

    development. Along with job analysis, organizational and job

    manpower requirement analysis should be undertaken by the

    management. This prepares proper background for the introduction of

    career planning programmes for employees.

    ADVANTAGES OF CAREER PLANNING:-

    A properly designed system of career planning can provide the following

    benefits:

    i. Career planning helps an employee to know the career opportunities

    available in an organization.

    ii. Career planning encourages him to avail of the training and

    development facilities in the organization so as to improve his ability to

    handle new and higher assignments.

    iii. Career planning involves a survey of employee abilities and attitudes. It

    becomes possible, therefore to group together people talking on a

    similar wavelength and place them under supervisors who are

    responsive to that wavelength.

    iv. Career planning anticipates the future vacancies that may arise due to

    retirement, resignation, death, etc. at managerial level. Therefore, it

    provides a fairly reliable guide for manpower forecasting.

    v. Career planning facilitates expansion and growth of the enterprise. The

    employees required to fill job vacancies in future can be identified and

    developed in time.

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    DISADVANTAGES/LIMITATIONS OF CAREER PLANNING:-

    The main problems in career planning are as follows:

    i. Career planning can become a reality when opportunities for vertical

    ability are available. Therefore, it is not suitable for a very smallorganization.

    ii. In a developing country like India, environmental factors such as

    government policy, public sector development, growth of backward

    areas, etc. influence business and industry. Therefore, career plans for

    a period exceeding a decade may not be effective.

    iii. Career planning is not an effective technique for a large number of

    employees who work on the shop floor, particularly for illiterate and

    unskilled workers.

    iv. In family business houses in India, members of the family expect to

    progress faster in their career than their professional colleagues. This

    upset the career planning process.

    v. Systematically career planning becomes difficult due to favouritism and

    nepotism in promotions, political intervention in appointments and

    reservations of seats for scheduled castes/tribes and backward

    classes.

    HOW TO INTRODUCE CAREER PLANNING PROGRAMME?

    (PROCESS OF CAREER PLANNING):-

    It is not easy to introduce career development programme at the level of

    an organization. Moreover, such career development planning is a continuous

    activity. What is happening in most of the organizations is that this concepts is

    given only lip service and theoretical importance. If the organization wants to

    get the best out of their employees, it must plan the career developments

    programmes continuously and effectively in its organization.

    DETAILS OF THE STEP IN CAREER PLANNING:-

    1) ANALYSIS OF PERSONEL SITUATION :-

    This is the first step which needs to be completed before the

    introduction of career planning programme. This relates to a time from

    which career planning is to be introduced. Here, the base line will be

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    prepared to help the planners to make projections for the planning

    period and to help in the evaluation of plans. In order to analyze the

    present career situation, the following information will be required:

    i. Total number of employees their age distribution,

    qualifications, positions, specializations, etc.

    ii. Structure broad as well as detailed and the qualifications

    required for each grade.

    iii. Personnel need of the organization. (Category wise)

    iv. Span of control available within the organization.

    v. Field staff at head office with necessary details, and

    vi. Facilitates available for training and development within and

    outside the organization.

    The information collected on these aspects serves as the base for the

    preparation of career development plan for the future period.

    1. ANALYSIS OF PESONNEL SITUATION

    2. PROJECTION OF PERSONNEL SITUATION

    3. IDENTIFYING CAREER NEEDS

    4. SELECTION OF PRIORITIES

    5. DEVELOPMENT OF CAREER PLANS

    6. WRITE UP OF FORMULATED CAREER PLANS

    7. MANAGERIAL PLANNING

    8. IMPLEMENTATION

    9. REVIEW AND EVALUATION

    10. FUTURE NEEDS

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    2) PROJECTION OF PERSONNEL SITUATION :-

    In this second step, an attempt is being made to find out the situation

    likely to develop after the completion of career development plan. This

    can be done on the basis of assumption which can predict what is likely

    to happen at the close of the career development plan.

    3) IDENTIFYING OF CAREER NEEDS :-

    In this third step of career development plan, efforts are made to find

    out precisely the career development needs of the future period. It is

    possible to identify the scope and limitations of career development

    needs on the basis of the data collected (through personnel inventory

    of the organization, employee potentials, and appraisal of employees).

    4) SELECTION OF PRIORITIES :-

    It is rather difficult to meet all the needs of the employees and the

    organization for career development immediately i.e. through one

    career development plan. Naturally, there is a need to select the

    pressing and urgent problems of employees and organization. In

    addition, other factors such as technical, financial and administrative

    must be taken into consideration while finalizing the priorities.

    5) DEVELOPMENT OF CAREER PLAN :-

    This is the most important step in the whole process of career

    developing plan. Such plan must describe the following in concrete

    form/forms:

    a. What is to be attained/achieved?

    b. The extent to which it is to be attained,

    c. The employees involved,

    d. The department in which the proposed plan will operate;

    e. The length of time required the achieving the goals.

    In order to execute the career development plan, the organization

    should:

    a) Introduce systematic policies and programmes of staff training

    and career development for all categories of employees so as to

    enable them to:

    I. Improve their level of skill and knowledge;

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    II. Gain wider experiences; and

    III. Assume higher responsibilities.

    b) Establish and effectively implement a system of study

    leave;

    c) Develop the experience of the employees by

    encouraging their rotation from one region to another;

    d) Take positive steps to encourage career development,

    such as:

    I. Providing within the organization;

    II. Giving priorities in the filling of vacancies in the following

    order for:

    1. promotion within the organization;

    2. Transfer within the organization;

    3. Outside recruitment.

    III. Removing artificial barriers to promotion;

    IV. Establishing a register of employees for promotion on merit-

    cum-seniority basis;

    6) WRITE-UP OF FORMULATED PLAN :-

    After deciding the priorities of career development plan, the next major

    step is to prepare a write up (brief report) of the career plan. This writ-

    up should contain all necessary details such as schedule (time

    sequence of plan), procedures and other details so that the evaluation

    of the plan will be easy and meaningful.

    7) MONITORING PLANNING i.e. MONITORING OF CAREER

    DEVELOPMENT PLAN:-

    Monitoring of the plan is essential for its effective execution. Expected

    results/benefits will be available only when the plan is implemented

    properly. Planned (expected) targets and targets actually achieved can

    be compared through suitable monitoring of the plan. The gap between

    the two (i.e. short falls) can be located quickly. In addition, suitable

    remedial measures can be taken to rectify the shortfalls.

    8) IMPLEMENTATION (OF CAREER DEVELOPMENT PLAN) :-

    Implementation/execution of the plan is an integral aspect of planning

    process itself. For effective implementation, co-operation and co-

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    ordination at all levels is necessary. The implementation needs proper

    monitoring so as to avoid possible shortfalls.

    9) REVIEW AND EVALUATION OF CAREER PLANS :-

    A plan needs periodical review. Such evaluation avoids mistakes,

    deficiencies, etc during the implementation stage. It is built-in device to

    measure the effectiveness of the plan. Actual benefits available will be

    known only through such review and evaluation. Such evaluation

    should be done by experts. It should be conducted systematically and

    also impartially.

    10)FUTURE NEEDS :-

    This is the last step/stage of the current career development plan and

    the first step/stage of the next plan. Here, on the basis of the

    achievements of the current plan, the career needs of the future period

    (of employees and also of the organization) are estimated. The new

    priorities are decided and the details of the new career development

    plan are prepared. Planning is a continuous process/activity. This rule

    is applicable to career development plans of an organization.

    CAREER STAGES:-

    Education is thought of in terms of employment. People go for school and

    college education and prepare for their occupation. Very few people stick to

    the same job throughout their life. Most of them switch job either within the

    organization or in some other organization. Chances are they change jobs,

    depending on available opportunity, several times before retirement. Where

    opportunity is restricted they continue with the same job. They go through the

    following stages:

    1) EXPLORATION :-

    Almost all candidates who start working after college education start

    around mid-twenties. Many a time they are not sure about future

    prospects but take up a job in anticipation of rising higher up in the

    career graph later. From the point of view of organization, this stage is

    of no relevance because it happens prior to the employment. Some

    candidates who come from better economic background can wait and

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    select a career of their choice under expert guidance from parents and

    well-wishers.

    2) ESTABLISHMENT :-

    This career stage begins with the candidate getting the first job getting

    hold of the right job is not an easy task. Candidates are likely to commit

    mistakes and learn from their mistakes. Slowly and gradually they

    become responsible towards the job. Ambitious candidates will keep

    looking for more lucrative and challenging jobs elsewhere. This may

    either result in migration to another job or he will remain with the Same

    job because of lack of opportunity.

    3) MID-CAREER STAGE :-

    This career stage represents fastest and gainful leap for competent

    employees who are commonly called climbers. There is continuous

    improvement in performance. On the other hand, employees who are

    unhappy and frustrated with the job, there is marked deterioration in

    their performance. In other to show their utility to the organization,

    employees must remain productive at this stage. climbers must go on

    improving their own performance. Authority, responsibility, rewards and

    incentives are highest at this stage. Employees tend to settle down inn

    their jobs and job hopping is not common.

    4) LATE CAREER :-

    This career stage is pleasant for the senior employees who like to

    survive on the past glory. There is no desire to improve performance

    and improve past records. Such employees enjoy playing the role of

    elder statesperson. They are expected to train younger employees and

    earn respect from them.

    5) DECLINE STAGE :-

    This career stage represents the completion of ones career usually

    culminating into retirement. After decades of hard work, such

    employees have to retire. Employees who were climbers and achievers

    will find it hard to compromise with the reality. Others may think of life

    after retirement.

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    HIGH EXPLORATION ESTABLISHMENT MID-CAREER LATE CAREER DECLINE

    LOW 25 35 45 55 60

    AGE

    STAGES IN CAREER DEVELOPMENT

    CONCEPT/INTRODUCTION TO CAREER DEVELOPMENT:-

    Career development consists of the personal actions one undertakes to

    achieve a career plan. The terms career development and employee

    development need to be differentiated at this stage. Career development

    looks at the long-term career effectiveness of employees where as employee

    development focuses of effectiveness of an employee in the immediate future.

    The actions for career development may be initiated by the individual himself

    or by the organization.

    INDIVIDUAL CAREER DEVELOPMENT:-

    Career progress and development is largely the outcome of actions on the

    part of an individual. Some of the important steps that could help an individual

    cross the hurdles on the way up may include:

    I. PERFORMANCE :-

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    Career progress rests largely on performance. If the performance is

    sub-standard, even modest career goals cant be achieved.

    II. EXPOSURE :-

    Career development comes through exposure, which implies becoming

    known by those who decide promotions, transfers and other career

    opportunities. You must undertake actions that would attract the

    attention of those who matter most in an organization.

    III. NETWORKING :-

    Networking implies professional and personal contacts that would help

    inn striking good deals outside (e.g., lucrative job offers, business

    deals, etc.). for years men have used private clubs, professional

    associations, old-boy networks to gain exposure and achieve their

    career ambitions.

    IV. LEVERAGING :-

    Resigning to further ones career with another employer is known as

    leveraging. When the opportunity is irresistible, the only option left is to

    resign from the current position and take up the new job (opportunity in

    terms of better pay, new title, a new learning experience, etc.).

    however, jumping the jobs frequently (job-hopping) may not be a good

    career strategy in the long-run.

    V. LOYALTY TO CAREER :-

    Professionals and recent college graduates generally jump jobs

    frequently when they start their career. They do not think that career-

    long dedication to the same organization may not help them further

    their career ambitions. To overcome this problem, companies such as

    Infosys, NIIT, WIPRO (all information technology companies where the

    turnover ratios are generally high) have come out with lucrative,

    innovative compensation packages in addition to employee stock

    option plans for those who remain with the company for a specified

    period.

    VI. MENTORS AND SPONSORS :-

    A mentor is, generally speaking, an older person in a managerial role

    offering informal career advice to a junior employee. Mentors take

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    junior employees under their protg and offer advice and guidance on

    how to survive and get ahead in the organization. They act as role

    models. A sponsor, on the other hand, is someone in the organization

    who can create career development opportunities.

    ORGANISATIONAL CAREER DEVELOPMENT:-

    The assistance from managers and HR department is equally important in

    achieving individual career goals and meeting organizational needs. A variety

    of tools and activities are employees for this purpose.

    a) SELF-ASSESSMENT TOOLS :-

    Here the employees go through a process in which they think through

    their life roles, interests, skills and work attitudes and preferences.

    They identify career goals, develop suitable action plans and point out

    obstacle that come in the way. Two self-assessment tools are quite

    commonly used in the organizations. The first one is called the career-

    planning workshop. After individuals complete their self-assessment,

    they share their findings with others in career workshops. These

    workshops throw light on how to prepare and follow through individual

    career strategies. The second tool, called as a career workbook,

    consists of a form of career guide in the question-answer format

    outlining steps for realizing career goals. Individuals use this company

    specific, tailor-made guide to learn about their career chances. This

    guide, generally throws light on organizations structure, career paths,

    qualifications for jobs and career ladders.

    b) INDIVIDUAL COUNSELLING :-

    Employee counselling is a process whereby employees are guided in

    overcoming performance problems. It is usually done through face-to-

    face meetings between the employee and the counselor or coach.

    Here discussions of employees interests goals, current job activities

    and performance and career objectives take place. Counselling is

    generally offered by the HR department. Sometimes outside experts

    are also be called in. if supervisors act as coaches they should be

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    given clearly defined roles and training. This is, however, a costly and

    time-consuming process.

    c) EMPLOYEE DEVELOPMENT PROGRAMMES :-

    These consist of skill assessment and training efforts that

    organizations use to groom their employees for future vacancies.

    Seminars, workshops, job rotations and mentoring programmes are

    used to develop a broad base of skills as a part of such developmental

    activities.

    d) CAREER PROGRAMMES FOR SPECIAL GROUPS :-

    In recent years, there is growing evidence regarding dual career

    families developing tensions and frictions owing to their inability to

    reconcile the differences between the family roles and work demands.

    When we talk of dual career couples (a situation where both husband

    and wife have distinct careers outside the home) certain puzzling

    questions arise naturally: whose career is important; who takes care of

    children; what if the wife gets a tempting promotion in another

    location; who buys groceries and cleans the house if both are busy,

    etc. realizing these problems, organizations are providing a place and

    a procedure for discussing such role conflicts and coping strategies.

    They are coming out with schemes such as part-time work, long

    parental leave, child care centers, flexible working hours and

    promotions and transfers in tune with the demands of dual career

    conflicts.

    CAREER DEVELOPMENT ACTIONS:-

    a) JOB PERFORMANCE :-

    Employee must prove that his performance on the job is to the level of

    standards established, if he wants career progress.

    b) EXPOSURE :-

    Employees desire for career progress should expose their skills,

    knowledge, qualifications, achievements, performance etc., to those

    who take the decision about career progress.

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