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Page 1: Cambrian College of Applied Arts & Technology...Cambrian College of Applied Arts & Technology Multi-Year Accessibility Plan 2019 - 2025 The Accessibility for Ontarians with Disabilities

Cambrian College of Applied Arts & Technology Multi-Year Accessibility Plan

2019 - 2025

The Accessibility for Ontarians with Disabilities Act, 2005

Cambrian College supports the intent of the AODA and its goal of achieving accessibility for Ontarians with disabilities with respect to goods,

services, facilities, accommodations, employment, buildings, structures and premises on or before January 1, 2026.

We are committed to building an inclusive community that includes accessible learning and working environments.

The Cambrian College Community is committed to the full inclusion of all members in the learning, working and use of the College, including

persons with disabilities. To ensure this outcome, all operational policies and procedures for every department of the college are developed under the

guidelines of dignity, independence, integration and equality of opportunity, in compliance with the Accessibility for Ontarians with Disabilities Act,

2005. This multi-year plan will be updated every five years.

Commitment to Accessibility

Cambrian College is committed to full accessibility in every area. We strive to identify and remove barriers on a continual basis to provide the

optimal learning and working environment for every member of our community. The College is committed to having a barrier-free environment by

2025 by being proactive in having our facilities, procedures, services and policies more accessible to meet the needs of people with disabilities. This

plan builds upon the successful completion of the 2012 – 2016 Multi-Year Accessibility Plan and describes the measure the College intends to take to

meet the remaining accessibility standards. As such, the multi-year plan is available in alternate formats upon request.

Part 1: General Standards

AODA Standards /

Regulation Reference O.

Reg.191/11, s. 3(1)

I: Accessibility Policies

Compliance Deadline: January 1, 2013

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

I: Accessibility Policies Establish and review

accessibility policies.

1. Duty to

Accommodate

2. Disability

Accommodations

3. Customer Service

4. Employment

Accommodation

Policy

1. Covered in Customer

Service Policy

2. Complete

3. In approval process

4. Complete

Coordinator

Accessibility and Director of

Disability Services

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AODA Standards /

Regulation Reference O.

Reg.191/11, s. 4

I: Multi-year Accessibility Plans

Compliance Deadline: January 1, 2013

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Establish multi-year

accessibility plan.

Establish multi-year

accessibility plan approved

by President’s Senior

Executive Committee

1. Identify key stakeholders

2. Revise committee

membership

3. Review draft with

advisory groups

4. Finalize plan

5. Present to Presidents

Senior Executive

Committee

1. Complete

2. Complete

3. Complete

4. Complete

5. Complete

1. Coordinator

Accessibility

2. Accessibility

Working Group with

Coordinator

Accessibility

3. Coordinator

Accessibility

Conduct consultation. 1. Consult with whole

college community

2. Invite external

review of barriers

1. Review draft with

advisory groups

2. Review draft with key

stakeholders such as

physical resources, HR

3. Arrange for an audit of

the main physical

environment

4. Solicit feedback from

Accessibility Working

Group

1. Complete

2. Complete

3. Complete

4. Complete

Coordinator Accessibility

Prepare annual status

report.

1. Annual review

October

2. Post plan in January

1. Accessibility Working

Group

2. Coordinator of

Accessibility

with President’s

Executive

Committee

1. Complete

2. Complete Coordinator of

Accessibility with the

Accessibility Working

Group

AODA Standards /

Regulation Reference O.

Reg.191/11, s. 5

I: Procuring or Acquiring Goods, Services or Facilities

Deadline: January 1, 2013

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

1. Accessible

1. Review current

procurement

1. Complete

2. Complete

1. Finance

Department and

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Incorporate accessibility

criteria and features.

Procurement Policy

approved by

President’s

Executive

Committee (PEC)

processes with an

accessibility lens

2. Revise

procurement

policies to include

accessibility

criteria

3. Present Accessible

procurement policy

to PEC

3. Complete Coordinator

Accessibility

2. Finance

Department and

Coordinator

Accessibility

3. Coordinator

Accessibility

Provide explanation if

impracticable.

1. Establish process for

exceptions to the

Accessible

Procurement Policy

is in place

Complete Finance Department

and Coordinator

Accessibility

AODA Standards /

Regulation Reference O.

Reg.191/11, s. 6

I: Self-service Kiosks

Deadline: January 1, 2013

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Incorporate accessibility

features.

Ensure self-service kiosks are

accessible Review every self-

service kiosk for

accessibility

a. Wayfinding

b. One-Stop

c. INTERAC

machines

d. Any others as

identified

Ongoing Facilities Department and

Coordinator Accessibility

AODA Standards /

Regulation Reference

O. Reg.191/11, s. 7(1)

I: Training Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide training on

accessibility standards and

Human Rights Code.

All staff will complete

mandatory training

provided by the College in

the accessibility standards

and the Human Rights

Code

Training packages will be

provided to staff through e-

Learning and completion

tracked by HR

Complete Coordinator of

Accessibility with Human

Resources Dept. and the

Director Disability

Services

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Part II: Information and Communication Standards

AODA Standards /

Regulation Reference O.

Reg.191/11, s. 11

II: Feedback Processes Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Ensure feedback processes

are accessible.

All feedback methods will

be accessible to all staff

and visitors and students

1. Accessible

feedback on

Cambrian webpage

2. Accessible

feedback to all staff

annually inviting

feedback on

accessibility

3. All surveys will be

evaluated for

accessibility and a

statement

developed for each

to indicate process

for accessibility

1. Complete

2. Complete

3. Complete

1. Coordinator

Accessibility with

Marketing

2. Coordinator

Accessibility

3. Accessibility

Coordinator with

college staff

AODA Standards /

Regulation Reference O.

Reg.191/11, s. 12

II: Accessible Formats and Communication Supports Deadline: January 1, 2015 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide accessible formats

and communication

supports.

All communication

methods used by the

College will be available in

accessible formats

1. Each

Division/Department

will be notified of

the requirement

2. Suggestions will be

made for accessible

formats related to

each communication

1. Complete

2. Complete

Coordinator of

Accessibility with Director

of Disability Services

Consult with person

requesting accommodation

A process will be

developed that will

guide customers to the

method to request

Appropriate directions

developed for web and

print-based information

Complete Coordinator of

Accessibility with Director

of Disability Services

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Notify public of

availability

Provide notices 1. Notices developed in

college

2. Notices developed

on web

3. Notices developed

within academic

communication with

students

1. Complete

2. Complete

3. Complete

Coordinator of

Accessibility with Director

of Disability Services

AODA Standards /

Regulation Reference O.

Reg.191/11, s. 13

II: Emergency Procedure Plans and Public Safety Information

Deadline: January 1, 2012

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Make emergency

procedure

and public safety

information accessible

Ensure emergency

procedures are

accessible

All procedures have

consideration for the

needs of persons with a

variety of disabilities

Complete Coordinator of

Accessibility

AODA Standards /

Regulation Reference O.

Reg.191/11, s. 14

II: Accessible Web Sites and Web Content Deadline: Jan 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

1. Ensure websites

and web content

conform to

guidelines.

2. New websites and

web content to

Level A by January

1, 2014.

3. All websites and

web content to

Level AA by

January 1, 2021.

1. College website

will conform to

guidelines

2. Content of website

will be accessible

Consult with web team to

ensure guidelines are

available including AVP

Advancement

1. Complete

2. Complete

3. Ongoing

1. Coordinator of

Accessibility with

Director of

Disability Services

2. AVP Advancement

3. Information

technology and

AVP Advancement

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AODA Standards /

Regulation Reference o.

Reg.191/11, s. 15

II: Educational & Training Resources and Materials Deadline: January 1, 2013 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide accessible or

conversion-ready

electronic format of

educational or training

resources/material as

needed.

1. All staff aware of

the need for all

educational

material to be

available in

alternate format

2. Text books

available in

electronic format

upon request

1. Ensure all staff are

aware of the need

on a student basis

through written

memo at the same

time as the student

identifies to GCC

and provides proof

of disability.

2. Ensure procurement

of books in

alternate format is

current

1. Complete

2. Complete

Director of

Disability Services

Provide program

information and student

records in accessible

format.

Program information and

students records are in

accessible format upon

request

1. Meet with

Registrar’s Office

to develop process

for records

2. Meet with QTRC,

e-learning team, IT

and web team to

ensure program

info is accessible

Complete Coordinator of

Accessibility

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 16

II: Training to Educators Deadline: January 1, 2013 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide accessibility

awareness training to

faculty and instructors.

All faculty will have

AODA awareness training

Develop awareness

package for all faculty

Complete Human Resources,

Coordinator of

Accessibility and Director

of Disability Services

Keep a record of the

training provided,

including dates and number

of people

Tracking will be developed 1. Develop package

through e-learning

2. Meet with HR to

ensure this is

tracked

Complete Human Resources,

Coordinator of

Accessibility

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AODA Standards /

Regulation Reference o.

Reg.191/11, s. 17

II: Producers of Educational or Training Materials Deadline: January 1, 2012 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide accessible format

or conversion-ready

textbooks by January 1,

2015.

All textbooks available in

electronic format

1. Continue with

AERO project

2. Continue

relationship with

other publishers

3. Ensure there is a

process for students

to receive texts in a

timely manner

Complete Director of

Disability Services

Provide accessible format

or conversion-ready print-

based educational or

training learning

Accessible formats will be

available

1. Consult with

academic division

2. Consult with e-

learning team

Complete Coordinator of

Accessibility and Director

of Disability Services

Part III: Employment Standards

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 22

III: Recruitment, General

Deadline: January 1, 2014

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Notify about

accommodation in

recruitment process.

Recruitment information

will include info on the

process for accommodation

in the recruitment process

Meet with HR to provide

information

Complete Human Resources,

Coordinator of

Accessibility

AODA Standards /

Regulation Reference o.

Reg.191/11, s.23

III: Recruitment, Assessment or Selection process

Deadline: January 1, 2014

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Notify applicants selected

that accommodations are

available upon request.

Applicants will be

notified about the

accommodation process

Meet with HR to provide

information

Complete Human Resources,

Coordinator of

Accessibility

Provide suitable

accommodation upon

request.

Interviewees will be provided

with a statement that directs

the accommodation process

Meet with HR to provide

information

Complete Human Resources,

Coordinator of

Accessibility

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AODA Standards /

Regulation Reference o.

Reg.191/11, s. 24

III: Notice to Successful Applicants

Deadline: January 1, 2014

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Notify successful applicant

of accommodation policies.

Applicants will be

provided with a

statement that directs the

accommodation process

Meet with HR to provide

information

Complete Human Resources,

Coordinator of

Accessibility

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 25

III: Informing employees of supports Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Tell employees of policies

supporting employees with

disabilities.

Employees will be advised

of the process and policies

for accommodations

Meet with HR to provide

information

Complete Human Resources,

Coordinator of

Accessibility

Provide information to

new employees.

Employees will be advised of

the process and policies for

accommodations

Meet with HR to provide

information Complete Human Resources,

Coordinator of

Accessibility

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 26

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide accessible formats

and communication

supports for job or

workplace

information.

Accessible formats will be

provided upon request 1. Meet with HR to

provide information

2. Provide training to

all administrators

Complete Coordinator of

Accessibility

Consult with the

employee to determine

the suitability of format

or support.

A process will be developed

to consult on a regular basis

with employees with

disabilities about the

effectiveness of the

accommodation process

Meet with HR to provide

information Complete Coordinator of

Accessibility

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AODA Standards /

Regulation Reference o.

Reg.191/11, s. 27

III: Workplace Emergency Response Information Deadline: January 1, 2012 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide individualized

workplace emergency

response information.

Provide information to

person designated to

provide assistance upon

consent.

Provide information as soon

as practicable.

Complete information will be

developed to be delivered to

employees with disabilities

1. Meet with HR to

develop response

process

2. Provide to all

employees with

disabilities

Ongoing Human Resources, Manager

Equity, Human Rights and

Accessibility

Review individualized

workplace emergency

response information.

The plan will be completed

with information for persons

with disabilities

Complete Manager, Public Safety

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 28

III: Documented Individual Accommodation Plans Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Develop written process

for documenting individual

accommodation plans.

Meet with HR to develop

process

Complete Human Resources,

Manager Equity, Human

Rights and Accessibility

Include prescribed

elements

in the process:

how an employee

can participate.

how the employee

will be assessed.

how an employer

can accommodation

request be

achieved.

how an employee

can request the

participation of

union

representative.

A process will be

developed to fully inform

staff

Develop with HR

Complete Coordinator of

Accessibility

Director HR

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how an employee’s

personal

information will

remain private.

how, and how

often, the plan will

be reviewed and

updated.

how reasons for a

denied request will

be communicated.

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 29

III: Return-to-work Process Deadline: January 1, 2014 DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Develop a documented

return-to-work process.

A process will be

developed to fully inform

staff

Develop with HR

Complete Coordinator of

Accessibility

Director HR

Include steps the employer

will take; use documented

individual accommodation

plans.

A process will be

developed to fully inform

staff

Develop with HR

Complete Coordinator of

Accessibility

Director HR

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 30

III: Performance Management

Deadline: January 1, 2014

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Take into account the

accessibility needs of

employees with

disabilities, as well as

individual accommodation

plans when using its

performance management

process in respect of

employees with

disabilities.

A process will be

developed to fully inform

staff

Develop with HR

Complete Coordinator of

Accessibility

Director HR

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AODA Standards /

Regulation Reference o.

Reg.191/11, s. 31

III: Career Development

Deadline: January 1, 2014

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Take into account the

accessibility needs of its

employees with disabilities

as well as any individual

accommodation plans,

when providing career

development and

advancement to its

employees with

disabilities.

A process will be

developed to fully inform

staff

Develop with HR

Complete Coordinator of

Accessibility

Director HR

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 24

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Include accessibility

considerations in

redeployment

A process will be

developed to fully inform

staff

Develop with HR

Complete Coordinator of

Accessibility

Director HR

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Part IV: Design of Public Spaces (Built Environment)

AODA Standards /

Regulation Reference o.

Reg.191/11, s. 80

DELIVERABLES ACTIVITIES STATUS RESPONSIBILITY

Provide accessible public

spaces

Newly constructed outdoor

public spaces and all

service areas (built after

January 1,

2016) will meet all

requirements, including:

Recreation trails

Public eating areas

Outdoor play areas

Exterior paths

Accessible parking

Obtaining services

The Facilities Management

Department will continue

to comply with the

regulation and apply the

new standards when

designing new facilities

and when carrying

modification to existing

facilities.

When identified and when

viable to do so, existing

non-conforming facilities

will be brought up to the

new standards as per the

legislation.

Ongoing Director, Facilities

Management

Remaining Standards (2019 - 2021)

Deadlines for the Remaining Information and Communications Standards

Requirement Area Responsible Compliance Date

s.18. Digital Library Resources Library Jan. 1, 2021

s.17. Digital Educational Materials Academic Leadership, Director of Disability

Services

Jan. 1, 2021

s.14. Websites at WCAG Level AA AVP College Advancement, IT Jan. 1, 2021

The College is well on its way of meeting these standards as many of the learning resources material and academic material are already available in

an accessible digital format.

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Appendix C-2: Compliance Timeline

Section

January 1 of

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021 2022 2023 2024 2025

s.3: Establish accessibility policies s.4: Establish multi-year plan; conduct consultation;

prepare annual status report

s.5 Incorporate access criteria in procuring/acquiring

goods/services/facilities

s.6 Incorporate access features in self-service kiosks s.7 Provide OHRC training s.11 Ensure accessible feedback processes s.12 Provide accessible formats and communication

supports, notify public about availability

s.13 Make emergency procedure plans and safety

information accessible

s.14 Make new websites and web content conform to

WCAG 2.0 Level A

s.14 Make all websites and web content conform to

WCAG 2.0 Level AA

s.15 Provide accessible / conversion ready educational

training material or resources

s.15 Provide program info and student records in

an accessible format

s.16 Provide accessibility awareness training to

teachers; keep records

s.17 Provide accessible format/conversion ready

textbooks (if producer)

s.17 Provide accessible format/conversion ready print-

based educational or training resources (if producer)

s.18 Libraries to provide accessible or conversion ready s. 81 Provide accessible public spaces

spaces

Note: Coloured bar indicates the duration of time available to prepare for compliance.

As previously stated, this multi-year plan is available in alternate formats upon request.

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Section January 1 of

2011

2012

2013

2014

2015

2016

2017

2018

2019

2020

2021 2022 2023 2024 2025

print-based resources on request

s.18 Libraries to provide accessible or conversion ready

digital or multi-media resources on request

s.22 Notify employees and public about

accommodation available in recruitment process

s.23 Notify job applicants participating in assessment

about accommodation available upon request; provide

suitable accommodation on request

s.24 Notify successful applicant of accommodation

policies

s.25 Inform employees of accommodation policies

s.25 Provide updated information to employees on

changes to accommodation policies

s.26 Provide suitable accessible format or conversion

ready information needed to do job, or generally

available in workplace, upon request

s.27 Provide individualized emergency response

information upon request as soon as practicable;

review individualized information

2.28 Develop written process for developing

documented individual accommodation plans

s.29 Develop a documented return-to-work process

s.30 Incorporate accessibility needs and

accommodation plans in performance management

process

s.31 Incorporate accessibility needs and

accommodation plans in career development process

s.32 Incorporate accessibility needs and

accommodation plans in redeployment process

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