Time to break the ICE!• Time: 20 minutes• Introduce yourself to each other at your table• Give a 'name' to your table• Nominate a table representative/speaker who has to present to the
people around the table and:1) Summarise how many years of aviation experience you have2) How many participants already have a Cabin Safety Action Group in their respective companies?
Safety Management System (SMS) is a systematic approach to managing safety, including the necessary:
organisational structuresaccountabilities
policies procedures
Pillars of a Safety Management System
1. Policy and Objectives2. Risk Management & Risk Assessment3. Safety Assurance4. Safety Promotion
What is your understanding of SAFETY ?
a) Zero accidents or serious incidentsb) Freedom from hazardsc) Error avoidanced) Regulatory compliance
QuestionPoll
Fatigue Risk Management Action Group
(FRMAG)
Ground Operations
Safety Action Group
(GOSAG)
Flight Operations
Safety Action Group
(FOSAG)
Cabin Safety Action Group
(CSAG)
Technical Safety Action Group (TSAG)
Occupational Health & Safety Action Group
(OHSAG)
Freighter Safety Action
Group (FSAG)
Security Action Group (SAG)
SAFETY REVIEWBOARD
CSAG Objectives
• Provide Quality Assurance • Proactively identify and mitigate potential hazards• Foster a ‘Positive Safety Culture’ • Enhance the effectiveness of the Safety Management System • Effective Crisis Management capability
Continuous Improvement
Continuous Monitoring
Sharing Safety Lessons Learned
Components of a CSAG Investigation of Safety Occurrences
Senior Management Commitment
Integration of Safety Training
Implementation of SOP’s
Effective Safety Reporting
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Senior Management Commitment
• Incorporate and Improve Safety in all Activities
• Periodic Review of Safety Policies• Develop Safety Objectives• Creating a Healthy Safety Culture
Integration of SAFETY Training
• Crew trained on Safety Awareness• Fostering a positive Safety Culture
How best would you describe your organisation’s Safety Reporting?
QuestionPoll
c)PREDICTIVE
b)PROACTIVE
a)REACTIVE
Investigation of Safety Occurrences
• Establish Root Cause• Relevance and compliance of SOP’s• Training Deficiencies
Sharing Safety Lessons Learned
• Training• Safety Campaigns• Safety Forums• Newsletters / Bulletins• Safety Alerts
Continuous Monitoring
• Management Review• Audits & Inspections• Line Proficiency Checks• Analysis of Occurrence Reports• Performance Monitoring• Feedback
Continuous Improvement
• Review Procedures• Incorporate Industry Best Practice• Investigation Reports• Identifying Safety Trends
The Ideal CSAG 1. Policy and Objectives• Meet once a month • Primary Stakeholders:
- Cabin Safety- Flight Ops- Training- Ground Ops- Maintenance - Security
The Ideal CSAG 2. Risk Management & Risk Assessment• Safety/Security reports, fatigue reports, medical
reports• Safety Data Monitoring• Industry benchmarks / Incident tends• Audits / Inspections• Risk assessment library
The Ideal CSAG
3. Safety Assurance• Outcomes: actions and monitoring to improve
cabin safety and SOP’s, guidelines for other departments that impact Cabin Operations
The Ideal CSAG
4. Safety Promotion• Cabin Safety Campaigns• Cabin Crew Safety Forums• Cabin Safety Bulletins and Communications • Presence at Briefing Centers
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