Download - By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Transcript
Page 1: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

BUSINESS ETIQUETTE IN CHINA

By Wang Xiaojun “Helen”Confucius Institute at UWP

Let the Confucius Institute Introduce You to China

Page 2: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Prof. Xiaojun Wang (Helen)

Visiting Professor of Confucius Institute at UWP

Prof. of South-central University for Nationalities (Wuhan China)

Association of Charted Certified Accountants (ACCA, UK) Affiliate

Tel: 608 – 342 – 1474 Email: [email protected]

Page 3: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Inner Mongolia (2005)

Page 4: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

South-central University for Nationalities (Wuhan China)

SCUN http://www.scuec.edu.cn/ http://en.scuec.net/index.php One of six higher education

institutes belonging to State Ethnic Affairs Commission (SEAC)

More than 16000 university students

Students, faculties and staffs come from 48 ethnic groups

Tuition-free to Students majoring in ethnology

Page 5: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Confucius Institute at UWP

Sponsored by the Office of Chinese Language Council International (Hanban)

Co-op of SCUN and UWP More than 220 in the world, 42 in US Mission and Purpose Promote a better understanding of the Chinese

language and culture among the people of the world;

Develop friendly relationships between China and other countries;

Accelerate the development of multiculturalism at the international level;

Help bring about global peace and harmony.

Page 6: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Confucius Kong Qiu 孔丘 Kongzi 孔子 Kongfuzi 孔夫子 Sept. 28, 551B.C. – 479

B.C. a Chinese thinker and

social philosopher

Page 7: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Main Rites of Confucius---- Analects of Confucius

ren 仁, humaneness “What you do not wish for yourself, do not do to

others.”

filial piety, xiao, 孝 Being benevolent means to love people. The greatest

benevolence is to love one’s own parents.

li 礼, ritual Let the people with administrative injunctions and put

them in their place with penal law, and they will avoid punishments but will be without a sense of shame. Lead them with excellence and put them in their place through roles and ritual practices, and in addition to developing a sense of shame, they will order themselves harmoniously.

Page 8: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Influence of Confucius over Chinese

Harmonious Obedient Self-aware Hospitality

Page 9: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Face

Face, 面子 mian zi Social Networking, 关系 guan xi

Page 10: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Tips to Build and Manage a Guanxi Network:

The best way to strengthen a guanxi network is to stay connected.

Send small gifts or ask for small favors to keep a relationship active.

Host an occasional get-together. Remember the major Chinese holidays and send

greetings. Get to know your colleagues' outside interests

and find ways to support them, like getting tickets to a sporting event or concert.

Page 11: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Tips to save face: Treat your elders and those who outrank you with

respect. Try not to show anger, and try to avoid

confrontations. Try to convey a negative answer in an indirect,

gentle manner. Do not criticize someone in public or single anyone

out in a group situation. If criticism is necessary, pull the person aside and speak privately.

When reciprocating an invitation, be sure it equals the prior engagement in value.

Page 12: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Business Name Card

Name Title Logo Address Phone

Number E-mail Two-side

card

Page 13: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

86 – Country Code for China

Title

Cell Phone or Home Phone

number

Name in Pinyin

English Name

Office Phone number

Page 14: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Logo Color: Gold Country Code

Page 15: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

How to present business name card? Face to face Arm’s length With two hands Up-side down to your side/ Chinese language side

face up Usually exchange the card at the beginning of or at

the end of initial meeting

Be well aware of Face and Hierarchy Make sure choosing the right Chinese character Make sure taking enough cards

Page 16: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

How to receive business name card? Face to face Arm’s length With two hands Carefully take a look of the name and title

Don’t smile too much or laugh at the name or titles

Don’t put the business card into your purse Don’t put the purse with the person’s card inside

into back packet of your pants Never write on the cards unless so directed

Page 18: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Welcome by a lined group with applauding

Reply with nodding or slightly appauding

Page 19: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Addressing Chinese people with respect

last name + Official /Professional Title General Manager Zhang, Zhang jingli last name + Mr. /Madam/Miss Madam Li, Li furen last name + Senior / Junior Senior Tong, Lao Tong

Page 21: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Gift – giving / -receiving

Gift – giving With two hands Usually will be declined three times before

finally be accepted Don’t expect Chinese people will open the gift

in front of you

Page 24: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Gifts to avoid: Green hat, lv mao zi(means a man’s wife has an affair

with somebody else)

The number of the gift should not be four, 4

(Means death)

Page 25: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Gift-receiving: With two hands Expressing thanks Don’t open it in front of your Chinese friend(s)

Page 26: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Business Banquet

Page 27: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Places: Kunlun Hotel 昆仑饭店 Beijing Peninsula Hotel 王府半岛酒店 Today’s Holiday Seafood Restaurant 今天

假日海鲜城 Beijing Muslim Restaurant 北京清真饭馆 Noble Club 乙五十六号商务会所 No.5 Houhai Bar 后海 5 号酒吧

Page 28: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Styles : Chinese style Western style

Shared Chinese Food style

Page 29: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Dresses : formally dress up

Page 30: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Time: 5-30 minutes earlier arrival 5 minutes later leave Being late is impolite, even making host

feel losing face

Page 31: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Seat Order: taking the seats on the left and facing the

east or the entrance gate as the seat of honor

identity, status and degree of relationship If the guest of honor is not seated, other

people are not allowed to be seated.

Page 32: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Layout of the dinner table: Round table Chopsticks & spoons Bowls & plates Shared dishes Hot tea Napkins Water (!)

Page 33: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Drinks : Liquor Red wine Juice Yogurt /milk Hot tea Hot water

Page 34: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Dishes: Cold appetizer Soup Dishes Rice / dumplings/ noodles Fruit

Page 35: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Toast: Host to all the guests One-on-one (!)

Toast order Amount of liquor

guests to the host

Page 36: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

Taboos in table manner Wrongly/

inappropriate using chopsticks

No toasting back Picking your teeth

publicly

Page 37: By Wang Xiaojun Helen Confucius Institute at UWP Let the Confucius Institute Introduce You to China.

BY-products of Business Banquette in China

Shared dishes - unsanitary

Getting drunk

Wasting time Uncontrolled

smoking Wasting food

and money